Quality degradation at Vanguard  
Users report higher volume of Quality Issues than usual
46
poor

Vanguard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
42 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
26 Reports
User Feedback
38%
iOS
26 Reports
62%
Android
42 Reports
Vanguard - Latest Quality Issues
Android
Mar 24, 2025
The app was fine before the update, but now I cannot find anything I'm looking for. Even the FAQ is messed up. It tells you to go to place to find things, but those places are not on the app. can we please get the old app back?
iOS
Mar 26, 2025
Weak App
Neither the app nor the website show performance returns.
iOS
Mar 26, 2025
Logging in
It takes too many steps to log in. Used to open app, enter email and password.That was removed today and replaced with info on content, then name, password,then a secure code requirement . Format is cramped.
Android
Mar 27, 2025
buggy. also need to be redesigned to be more useful.
Android
Mar 27, 2025
used to be better organized. also it's really glitchy ever since these last 3 updates.
Android
Mar 28, 2025
I loved the app until I learned that certain stocks can't be bought online, Vanguard requires customers to waste their time calling in to complete purchase so that rep can mother you by informing that its "risky", would a label saying that not suffice?!?! Very unnecessary and disappointing
Android
Mar 29, 2025
App sucks not user friendly
Android
Mar 29, 2025
INSECURE. doesn't work with accounts that have security key setup
Android
Mar 31, 2025
It doesn't let to trade options.
Vanguard - Product Description
Meet the new Vanguard app. We’ve updated and refined our features to make it easier than ever to invest from your mobile device. We’ll be rolling out new updates every few weeks, but if there’s something you want us to build, you can let us know in our Support tab.

Use the app to do the following (some features may not be available for employer-sponsored plans):
•	Access an overview of your accounts to check your total assets and balances.

•	Dive deeper to track your account performance, cost basis details, or day change information for each of your holdings.

•	Make trades, deposit checks directly into your accounts, and review your transaction history.

•	Find help, update your login preferences, and leave feedback via our Support tab.

Disclosures

Vanguard funds not held in a brokerage account are held by The Vanguard Group, Inc., and are not protected by SIPC. Brokerage assets are held by Vanguard Brokerage Services, a division of Vanguard Marketing Corporation, member FINRA and SIPC.

Images are for illustrative purposes only.

iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries

© 2022 The Vanguard Group, Inc. All rights reserved. Vanguard Marketing Corporation, Distributor of the Vanguard Funds.
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