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VR Banking - einfach sicher | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-2 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

32%

Android
933 Reports

iOS unitQ Score

iOS User Feedback

68%

iOS
1964 Reports

User Feedback

68%

iOS
1964 Reports

32%

Android
933 Reports

VR Banking - einfach sicher - Latest Quality Issues

iOS

Dec 20, 2024

New update does not allow access

I can't log in since the new update. Always indicates technical problems. Bank also complains that many complain. Please fix this. Fix the problem!! Since Monday, the app does not work!

iOS

Dec 21, 2024

Recurring problems after update

It's just an absurdity that you have to reinstall the app every now and then after any updates. Only fractions open after registration. This is not the first time that it has been like this. It is probably already known to the banks and the advisors are embarrassed that they have to ask their customer to reinstall the system The programmers probably just don't have what it takes. Actually, such institutions should simply be deprived of their contract. …………………………………….. Review... After days of trouble, an update was offered in the AppStore, which fixed the error. This is how it works when something is only tested by the developer. Would certainly have been noticed in advance if a call had also been made from the customer side. I have experienced this many times in my professional life.

Android

Dec 21, 2024

I've been using the app on my Android tablet for a few years now. For a few weeks now, the app has been crashing constantly after logging in and can no longer be used. I've already tried 2 new installations. After setup, all accounts are displayed or the account balances are retrieved. After logging out or closing the app, the problems recur and the app crashes. Absolutely unsatisfying and frustrating.

iOS

Dec 21, 2024

"Technical problems"

The app doesn't work more often than it does. Every two weeks there seem to be technical problems. And no one at the Volksbank seems to be interested, as this problem has been going on for weeks...

Android

Dec 21, 2024

A super great app. But for a few days now, registration via biometrics is no longer possible. This can also no longer be activated in the settings

Android

Dec 21, 2024

Unfortunately, direct debit execution is missing

Android

Dec 22, 2024

The ads in the app are totally annoying!

Android

Dec 22, 2024

The app cannot read a simple QR code for a transfer. Requiring consent for AI-supported evaluation by a third-party provider is unnecessary and inappropriate. All data is in the QR code, what's the point?

Android

Dec 22, 2024

Doesn't work with me

VR Banking - einfach sicher - Product Description

Die neue VR Banking App ist da. Durch das neue intuitive Design und die umfangreichen Funktionen lassen sich alle wichtigen Bankgeschäfte jetzt noch einfacher, schneller und dabei gewohnt sicher erledigen.

DIE APP IM ÜBERBLICK:
- innovativer Sprachassistent kiu
- alle Konten im Überblick
- Banking bequem mit dem Smartphone
- giropay | Kwitt - einfach Geld an Freunde senden
- Postfach – die Kontoauszüge und Nachrichten der Bank immer griffbereit
- Brokerage – die eigenen Depots und die Märkte immer im Blick
- Fotoüberweisung

Kontoüberblick
Mit der VR Banking App alle Konten schnell im Überblick und damit immer informiert über die Kontostände und Umsätze.

kiu – innovativer Sprachassistent
Die Kontostände kurz abhören oder eine Überweisung per Sprache aufgeben? Das alles ermöglicht der neue Sprachassistent kiu. Einfach per Sprache oder Tastatur die Frage eingeben und kiu hat die Lösung! Einfach mal ausprobieren.

Banking – bequem mit dem Smartphone
Eine Überweisung von unterwegs aus durchführen, einen Dauerauftrag anlegen, ändern oder löschen? Mit der VR Banking App unkompliziert und einfach.

Postfach – immer dabei
Die letzten Kontoauszüge oder Nachrichten des Beraters, alle direkt in der App über das Postfach abrufbar. Die Kommunikation erfolgt im Hintergrund sicher und verschlüsselt

Depot und Brokerage
Immer informiert: direkter Zugriff aufs Wertpapier-Depot und auf wichtige Börseninfos.
Immer bereit: schnelles Eingreifen bei Handlungsbedarf durch die Brokerage-Funktion.

Unsere Banking App ist TÜV geprüft sicher.

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