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Walmart: Shopping & Savings | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

3 Points Past 30 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

79%

Android
4934 Reports

iOS unitQ Score

iOS User Feedback

21%

iOS
1341 Reports

User Feedback

21%

iOS
1341 Reports

79%

Android
4934 Reports

Walmart: Shopping & Savings - Latest Quality Issues

Android

Apr 2, 2025

Always easy to order online but I do not like being forced to keep my payment card on file

Android

Apr 2, 2025

I had to make the order 3 times because it kept getting cancelled. then the one I wanted wasn't even available so went with the one I found. very frustrating. made me download the app which I didn't want I just wanted to order of the web. was signed in and everything but it just kept cancelling on me even though I had all the information correct.

Android

Apr 2, 2025

chat online with customer service agent doesn't work at all that needs to improve i don't want to call every time that I need help with something

Android

Apr 2, 2025

90% of the time, the app opens but as soon as I try to search for something or brown is just stays trying to load. super annoying and forces me to just shop elsewhere.

Android

Apr 2, 2025

charges way too much

Android

Apr 2, 2025

app doesn't work

Android

Apr 2, 2025

Your company,well,the idiot who set up this ordering software,needs to go back to Walmart School 101 5 times I attempted to place an order yesterday. Never was it excepted!! Today,I tried something different. I clicked on"SAVE Card And guess what?OMG, the order was accepted. That's some business Practices you got their WALMART I'll be sure to touch base with the proper government entities regarding privacy practices. Oh,don't tell me I can remove the card now. THAT IS NOT The point !

Android

Apr 2, 2025

would give a 5 star but so many items are order only and not in store. have to many items of one type and not selections

Android

Apr 2, 2025

App never works always crashes needs so much work!!

Walmart: Shopping & Savings - Product Description

Save money. Live better.

The Walmart app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping in-store or on the go.

Convenient ways to get your items:

Pickup
Swing by the store to collect your order curbside—we’ll even load your car.

Delivery
From a local store straight to your door. For those need-it-now moments, choose Express delivery to get your order in as little as one hour.*
*Restrictions and fees apply.

Shipping
Fast two-day shipping, dropped off by FedEx or UPS. Eligible orders over $35 ship free!

Even more time-saving features you’ll love:

Store maps
When you’re in-store, open the app to find items fast.

Real-time order tracking
Get live order updates sent straight to your phone and track order status any time from the homepage.

Reorder your essentials
Quickly and easily fill your cart with frequently purchased items.

Shopping lists
Create, share and add to lists to prepare for any occasion.

Walmart Pay
Easily check out using all your payment methods. Just tap "Pay” and we’ll recommend how to split your total to make the most of your cards and balances.

Curbside check-in
Check in with the app when you’re ready to pick up your order and we’ll bring it out to you.

Barcode scanner
Scan items to check prices and build lists.

Pharmacy
Refill, transfer, manage and pick up your family’s prescriptions. Plus, schedule vaccinations, locate testing sites and more.

Walmart+ members—our app is the easiest way to get the most out of your membership. App-exclusive features for Walmart+ include:
Scan & go
Use your phone to shop in-store and check out contact-free.

Member prices on fuel
Get up to 10¢ off every gallon at 14,000+ locations nationwide**— including Exxon and Mobil stations!
**Fuel discount varies by location and station, subject to change

Walmart Rewards for members
Earn rewards on eligible items online & in-store to use on future Walmart purchases.

Want to improve your unitQ Score by 20% within 30 days?

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