57
fair

Wolt Delivery: Food and more | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wolt? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
1198 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
380 Reports
User Feedback
24%
iOS
380 Reports
76%
Android
1198 Reports
Wolt Delivery: Food and more - Latest Quality Issues
iOS
Feb 19, 2025
Wrong order
Wrong order and won't refund. Delivery guy drives to 5 different places before it's your turn. Food gets ice cold before it arrives.
iOS
Feb 19, 2025
Worst experiment
I have to deal with the support team and one of the drivers stole money from me, and the support is the worst ever i would recommend another app like bolt they give you gifts for such inconvenience.
iOS
Feb 19, 2025
Terrible app & customer service
App glitches all the time, constantly receiving wrong or incomplete orders, and the customer service in Croatia is completely inept. I pay for Wolt+ and still get zero support when something is wrong with their app. Switching to another delivery service.
iOS
Feb 19, 2025
Never again
Unacceptable service. They shut you down. They mute the conversation. 0 stars.
iOS
Feb 19, 2025
Undelivered
When I ordered, nothing was delivered to me and the transaction was charged off, no refund or replacement was given, thank you for a nice evening and the order
Android
Feb 19, 2025
Not delivering during the night ...
Android
Feb 20, 2025
They transfer pre-orders at their own discretion. They refer to nonsense for grannies, that they are not guilty, and Android is allegedly guilty. They do not give a promo code, they just do not care. I will have to delete and not use this slag anymore. 1 star is a pity.
Android
Feb 20, 2025
Ordering from a pharmacy due to an emergency. AFTER the order was made, i was notified that the delivery person had other orders to deliver first. What reasoning would any delivery app follow to deprioritize deliveries from pharmacies or other medical / emergency stores? I don't mind delays on food or groceries, that is understandable. But for medical stores the lack of notification BEFORE i made the order, and the inability to cancel and get a refund AFTER being notified of the delay, is theft.
Android
Feb 20, 2025
The latest version asks for the target location every time. Super annoying.
Wolt Delivery: Food and more - Product Description
Wolt makes it incredibly easy to discover and get great food, groceries and anything you might need delivered in your city. Whatever you’re in the mood for, we’ll make sure it gets delivered to you. Just pick a restaurant or shop, choose what you want, swipe to order and let us do the rest!

No time for cooking? Don’t want to leave the house to do your shopping? We’ve all been there. That’s why we became the online experts on the greatest local shopping experiences and restaurants. Anything you need, we’ve got you covered with our 35 000+ restaurant and shop choices.

You’ll be kept in the loop on the status of the delivery in real-time, with a minute-by-minute countdown. If staring at a clock isn’t your thing, don’t worry – we'll also send you notifications so you know when your order is about to arrive.

We don’t like to brag, but we take customer support seriously, with a team of wonderful, friendly people in every one of the 23+ countries we operate in. They are just a chat away and respond in seconds.

Getting your food should be as simple as possible. That’s why you can pay conveniently and securely with your credit card or Apple Pay. Whatever works for you.

Wolt is currently available in 145+ cities located in Japan, Germany, Israel, Finland, Sweden, Norway, Denmark, Estonia, Latvia, Lithuania, Czech Republic, Hungary, Poland, Croatia, Serbia, Georgia, Greece, Slovakia, Slovenia, Cyprus, Malta, Azerbaijan and Kazakhstan. More are added all the time!
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