Drive Product Quality. Reduce Churn.
Improve User Experience.
unitQ Monitor analyzes your Helpshift issues and user feedback data to uncover potential quality issues with your product, in real-time.
Helpshift and unitQ IntegrationMobile-First Customer Service Platform
Helpshift is the premier in-app customer self-service platform for the gaming, fintech and mobile-first industry. It delivers a truly personalized in-app help experience that unifies a frictionless always-on customer-centric experience.
Automated Monitoring and Tracking
unitQ automatically scans user feedback from Helpshift issues and other public feedback channels (Google Play, App Store, Twitter, Reddit), to detect and track potential quality issues with your product.
Global Feedback and Insights
Stay on top of product quality with real-time alerts of new and trending software bugs and quality related issues reported in any language, region or platform.
Real-Time Alerts and Reporting
Send user reviews, product issues, or quality trends to specific teams in your organization via Slack, Jira or PagerDuty, making it easy to monitor what users are saying about your product in real-time.
