Is the Quality of your product exceeding user expectations?
unitQ is the first GenAI built for Quality
Pay attention to what your users are sharing
Automatically analyze text, voice, and visual user feedback from any source - review sites, support calls, social posts, usage data, and more - to measure the quality of your products and services in real time.
Pinpoint Quality issues reported by users in real time
Know what product launches, releases, or core features are driving negative sentiment, support ticket volumes, and user churn. Drill into the root cause of these issues by source, platform, device, customer segment, and more.
Get buy-in to impact millions of users across teams
Rally product, engineering, and CX teams to improve Quality. Simulate the impact of fixing Quality Issues on KPIs like NPS, CSAT, 1-star reviews, support tickets, brand sentiment and more across teams.
Measure the Quality of your product or service in real time
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
Respond proactively with AI alerts
Integrate unitQ with your team’s existing tools to accelerate speed of innovation – get automatic Slack and Microsoft Teams alerts or create JIRAs tickets directly from unitQ – to fix a reported bug or release a highly requested feature faster.