Identify bugs faster to improve time to fix by 50%
Detect and address the root cause of critical bugs and user issues to boost quality.
Pinpoint user friction in real time
Detect urgent user issues sooner
Get early warnings and timely alerts to act quickly before Quality Issues become widespread.
Prioritize fixing user issues faster
Align engineering, product, and CX teams on what to fix and when to improve product quality.
Get context into the root cause of bugs
Reproduce and fix critical bugs with context into source, platform, device, user segment, and more.
Supercharge your monitoring stack with AI user insights
Extend your monitoring capabilities with real time AI insights from what users are saying. Fix critical bugs, often not detected by system monitoring platforms, to drive the quality of your products, services, and experiences.
Receive anomaly detection alerts in Slack, Microsoft Teams, or PagerDuty to keep track of trending issues and newly deployed bugs impacting the user experience.
See all bugs and user issues in one place, whether they are trending or in the single digits. Quickly assess their impact by region, release, platform, and more.
Review issues by category to narrow down your investigation. Easily find all related support tickets and user reports with the product details you need to reproduce and pinpoint the source of the issues.
Engineering teams monitor real time user feedback
Udemy is a leading online course provider serving professional adults and students. With unitQ, Udemy’s engineering teams can visualize user feedback - in 100’s of languages translated from 50+ sources - that’s automatically grouped into granular categories allowing them to pinpoint the root cause of all bugs and user friction.
Udemy is a leading online course provider serving professional adults and students. With unitQ, Udemy’s engineering teams can visualize user feedback - in 100’s of languages translated from 50+ sources - that’s automatically grouped into granular categories allowing them to pinpoint the root cause of all bugs and user friction.
Measure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.Get Free unitQ ScoreLearn More
100%Increase in user
retention
18%Boost in NPS
2xFaster issue
resolution time
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale,
separate out signals from noise and expedite getting insights into the hands of the key decision makers.
Todd Ranson
Sr. Director,
Customer 360°
unitQ captures user feedback data from so many sources,
but then also automates the categorizations, evaluates sentiment,
and gives us real product quality insights without any extra effort.
Dar Miranda
VP Product Management
UX Design & Research
Pinterest is in the business of inspiring people and you cannot inspire people
if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback
flow into one tool and being able to slice and dice by app version,
country, language, platform, etc in real time is gold for us.
Vani Kumar
Head of Quality
We've been able to spot new bugs, track sentiment of new product releases,
monitor our app store performance and measure the impact of each quality monitor on specific KPIs.
