Inform marketing campaigns, product launches, and messaging with AI insights from real time user feedback.
Track user sentiment following every product release to predict user adoption and retention.
Know what satisfies your users to inform product roadmaps and drive personalized campaigns.
Arm product and marketing teams with a single source of truth for user feedback to launch best-in-class products.
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
We've been able to spot new bugs, track sentiment of new product releases, monitor our app store performance and measure the impact of each quality monitor on specific KPIs.
