36
poor
7NOW: Food & Alcohol Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
49 Reports
49 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
9 Reports
9 Reports
User Feedback
16%
iOS
9 Reports
9 Reports
84%
Android
49 Reports
49 Reports
7NOW: Food & Alcohol Delivery - Latest Quality Issues
Android
Mar 30, 2025
Not sure if this started with the last update, but you simply cannot contact them anymore. whenever you try to talk to their bot, the bots response is put before yours, so you no longer get options, and therefore cannot reach a real person. it is beyond infuriating. additionally, they always "mistakenly" mark your order as out for delivery to seem like they're quick and on top of things when it's just sitting there waiting for a driver. I'd rather have accurate information than it seem quick
Android
Mar 31, 2025
cannot order any customizable items. get something went wrong error
Android
Mar 31, 2025
Ive been a loyal app customer for over 2yrs regularly ordering Maverick Menthol 100s multiple times weekly. Now theyve suddenly disappeared from the app yet theyre still fully stocked instore. Meanwhile more expensive cigarette still avail for delivery Lets cut the BS its blatant price gouging. Youre deliberately removing lowercost items & force us to buy higher priced items. That's shady dishonest & disgusting way to treat loyal customers Canceling my membership immed. exposing on all reviews.
Android
Mar 31, 2025
crashes. won't work. can only type in letter.
iOS
Mar 31, 2025
Hit or miss….
They are literally hit or miss and my orders are always getting canceled without any explanation. I just had my order that included cigarettes that was just delivered and the DoorDash guy was having a problem submitting my drivers license so he had to take the whole order back to 711 because the order was canceled already. Mind you it's late at night and I can't leave my home as my kids are asleep. To make matters worse whenever I talk to someone in customer service they're in some other country so far away and they really don't care what the outcome of the situation is. This app is a waste of my time and energy.
Android
Mar 31, 2025
don't waste your time, case and example I was about to order something with the promo and it seemed like a great deal that was 6 bucks and some small change, by the time they put in all the fees it jumped to just shy of 18 dollars. not worth it.
Android
Mar 31, 2025
the app&customer support is great. my issue is the speedway or 7/11 gas stations they use. if the employees wants 2be lazy they won't make ur order. I placed a order last night I was charged 4my whole order when it came there was NO FOOD just drinks. I call the speedway on brookpark rd. the guy answers an said we dnt cook after 7pm I said then why was I charged an I've placed orders in the middle of the night an received hot food. he said well we dnt cook after 7 so dispute it & hung up
Android
Apr 1, 2025
abysmal service that uses an abysmal delivery partner. don't use this. go in yourself if you can or use a different app to order in. you'll thank yourself if you do.
Android
Apr 2, 2025
Used to have a good experience with this app, but another location opened near me that doesn't offer any deals, and the app doesn't let you switch stores for delivery. I haven't ordered since.
7NOW: Food & Alcohol Delivery - Product Description
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas. $7 OFF YOUR FIRST ORDER Use Promo code 711TREAT Get a $7 off on your first delivery purchase made through the 7NOW App with minimum purchase of $7. Consumer pays all applicable sales taxes and fees. $1.99 small basket fee may apply if $15 minimum purchase requirement is not met. Cannot be combined with any other offer or discount. No cash value. Non-transferable. Limited delivery area. Void where prohibited. 7-Eleven, Inc. reserves the right to modify, change or cancel this offer at any time. GET WHAT YOU WANT DELIVERED Choose from a selection of over 3000+ items and counting. We have Beer, Wine, Liquor, Snacks, Food, Candy, Ice Cream, Baked Goods, Frozen Foods, Grocery, Household, Health, Personal Care, Mobile Gadgets and School & Office Supplies. DELIVERY ANYTIME. Don’t want to leave your home or office? Having a party, or friends are over, and need some last minute items? Have a late night craving? No worries! Get your order delivered to your door 24/7. SUPER FAST DELIVERY Stay in the moment and don’t worry, we got your back and will deliver your food, drinks, and more in about 30 minutes. Now that’s super fast! 7NOW GOLD PASS™ A monthly subscription program that offers customers, unlimited free deliveries on a choice of more than 3000 of their favorite 7-Eleven products. Discounted pricing for students also available. Plus, on orders over $10, you can get free products, 2X Reward points, and more. A complimentary 30-day trial is offered to all new subscribers. REFER-A-FRIEND PROGRAM Receive a basket discount credit when you refer a friend to download the 7NOW App and place an order. Terms and conditions apply. ACTIVE IN MOST MAJOR US CITIES 7NOW is currently available in over 200 cities across 43 metro areas including Austin, Baltimore, Boston, Charlotte, Charlottesville Chicago, Colorado Springs, Dallas, Daytona, Denver, Detroit, Elkhart, Fort Collins, Fort Lauderdale, Fort Worth, Fresno, Hartford, Jacksonville, Kansas City, Lansing, Las Vegas, Los Angeles, Miami, Milwaukee, New Haven, New York, Norfolk, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Portsmouth, Providence, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Santa Barbara, Seattle, South Bend, St. Louis, Tacoma, Tampa, Tucson, Virginia Beach, Visalia and Washington DC. We are adding new cities and locations frequently so continue checking in with us. 7NOW PINS Beach day cravings on the sand—you got it. Last minute tailgating supplies at the stadium—done. For moments that deserve delivery, we’ll bring your items wherever you need them. Introducing 1000s of 7NOW Pins where we can deliver right to you, including parks, beaches, venues and more. FLAT DELIVERY FEE We charge a flat, low delivery fee to make things easy and simple for you. NO MINIMUMS Order as little or as much as you want. A nominal small basket fee may apply on your order. PAYMENTS MADE EASY Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash. REAL TIME ORDER TRACKING Want to know where your order is? Track your order and receive notifications. PROVIDE FEEDBACK Have a favorite 7-Eleven item that you can’t live without? Located in a city that we haven’t expanded to yet? Let us know! We are listening and want to give you everything your heart and stomach desire. You are our number one priority! Yes, you there.
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