26
poor

7NOW: Food & Alcohol Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
18 Reports
User Feedback
29%
iOS
18 Reports
71%
Android
44 Reports
7NOW: Food & Alcohol Delivery - Latest Quality Issues
iOS
Jan 25, 2025
Payment declined
I tried paying with different cards but didn't work. There is a promotion going on for new users but unfortunately it didn't work..waste of time. I am deleting my account.
iOS
Jan 25, 2025
Unable to use the app
The only option is to use the phone number. When I put the number it keep showing unable to generate and try again later. It is correct phone number from AT&T and not sure why can't generate. Also there is no other option such as reset or use email. Help option shown temporarily unavailable as well…….. who can help?
iOS
Jan 26, 2025
Frustrated, disappointed. Never stepping foot in a 7/11 again
had a frustrating and disappointing experience with the 7NOW app and website. First, I couldn't find an option to input a promo code in the 7-Eleven app, so I had to download the 7NOW app instead. Once there, the promo code input appeared, but it claimed my basket needed to be over $30. I added more items to meet the requirement, but the promo code suddenly stopped working altogether. Thinking it might be a glitch, I switched to their website on my laptop, but it froze on the "Confirm Store" screen, making it impossible to proceed. On top of all this, I contacted customer support and was told there was a 20-minute wait. I waited patiently, but no one ever responded. This entire experience has been a waste of time, and I'm extremely disappointed in how unreliable their platform is. Not only do the promo codes seem like a bait-and-switch tactic, but the technical issues and unresponsive customer service make it nearly impossible to resolve any problems. I expected much better from such a well-known brand. I won't be using 7NOW again unless these issues are addressed.
iOS
Jan 26, 2025
Horrible
I wasn't even able to check out my items
Android
Jan 26, 2025
Pulled into local 7-Eleven, and wemt to check my Slurpee Club (I should be at 7 and get a free one). All of a sudden, can't load anything, my points are gone and the screen is basically blank. Wanted a Coke Slurpee to settle my stomach (old remedy with Coke) but all of a sudden, NOTHING. Cleared cash, force stop, logged out & rebooted & now I can't log back in. Whatever update you did, messed this up! Please fix. I'll have to pay for this one now. Thanks for nothing.
Android
Jan 27, 2025
Simply doesn't work. Nothing loads correctly. Uninstalled.
Android
Jan 27, 2025
This is garbage. Unusable. Can't use prepaid cards and the app itself barely works. Somehow I did manage to get money loaded to my 7now wallet...which was not what I meant to do...now I can't use the money loaded into the wallet...trash...I should report this app for steal8ng money...
Android
Jan 27, 2025
Useless, I'm 11 mins away and they don't support deliveries.
Android
Jan 29, 2025
It sucks. Never placed an order before and it won't let me redeem the current promotion for new members! What a scam!!!
7NOW: Food & Alcohol Delivery - Product Description
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas.


$7 OFF YOUR FIRST ORDER 
Use Promo code 711TREAT
Get a $7 off on your first delivery purchase made through the 7NOW App with minimum purchase of $7. Consumer pays all applicable sales taxes and fees. $1.99 small basket fee may apply if $15 minimum purchase requirement is not met. Cannot be combined with any other offer or discount. No cash value. Non-transferable. Limited delivery area. Void where prohibited. 7-Eleven, Inc. reserves the right to modify, change or cancel this offer at any time.


GET WHAT YOU WANT DELIVERED
Choose from a selection of over 3000+ items and counting. We have Beer, Wine, Liquor, Snacks, Food, Candy, Ice Cream, Baked Goods, Frozen Foods, Grocery, Household, Health, Personal Care, Mobile Gadgets and School & Office Supplies.


DELIVERY ANYTIME.
Don’t want to leave your home or office? Having a party, or friends are over, and need some last minute items? Have a late night craving? No worries! Get your order delivered to your door 24/7.


SUPER FAST DELIVERY
Stay in the moment and don’t worry, we got your back and will deliver your food, drinks, and more in about 30 minutes. Now that’s super fast!

7NOW GOLD PASS™
A monthly subscription program that offers customers, unlimited free deliveries on a choice of more than 3000 of their favorite 7-Eleven products. Discounted pricing for students also available. Plus, on orders over $10, you can get free products, 2X Reward points, and more.  A complimentary 30-day trial is offered to all new subscribers.

REFER-A-FRIEND PROGRAM
Receive a basket discount credit when you refer a friend to download the 7NOW App and place an order. Terms and conditions apply.


ACTIVE IN MOST MAJOR US CITIES
7NOW is currently available in over 200 cities across 43 metro areas including Austin, Baltimore, Boston, Charlotte, Charlottesville Chicago, Colorado Springs, Dallas, Daytona, Denver, Detroit, Elkhart, Fort Collins, Fort Lauderdale, Fort Worth, Fresno, Hartford, Jacksonville, Kansas City, Lansing, Las Vegas, Los Angeles, Miami, Milwaukee, New Haven, New York, Norfolk, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Portsmouth, Providence, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Santa Barbara, Seattle, South Bend, St. Louis, Tacoma, Tampa, Tucson, Virginia Beach, Visalia and Washington DC. We are adding new cities and locations frequently so continue checking in with us.


7NOW PINS
Beach day cravings on the sand—you got it. Last minute tailgating supplies at the stadium—done. For moments that deserve delivery, we’ll bring your items wherever you need them. Introducing 1000s of 7NOW Pins where we can deliver right to you, including parks, beaches, venues and more.


FLAT DELIVERY FEE
We charge a flat, low delivery fee to make things easy and simple for you.


NO MINIMUMS
Order as little or as much as you want. A nominal small basket fee may apply on your order.


PAYMENTS MADE EASY
Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.


REAL TIME ORDER TRACKING
Want to know where your order is? Track your order and receive notifications.


PROVIDE FEEDBACK
Have a favorite 7-Eleven item that you can’t live without? Located in a city that we haven’t expanded to yet? Let us know! We are listening and want to give you everything your heart and stomach desire. You are our number one priority! Yes, you there.
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