63
fair

9292 reisplanner OV + e-ticket | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at 9292? Unlock additional insights
Android unitQ Score
Android User Feedback
79%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
15 Reports
User Feedback
21%
iOS
15 Reports
79%
Android
56 Reports
9292 reisplanner OV + e-ticket - Latest Quality Issues
Android
Dec 17, 2024
When you refresh the app it is now much too smooth, you don't realize that it has been refreshed, annoyance
iOS
Dec 18, 2024
Horrible
Horrible company. Didn't send receipts and customer support doesn't know how to write one apparently.
iOS
Dec 18, 2024
Bad app
It says it will give you updates if a bus is late or not coming and in the last week it has not done that and multiple busses have been late by 20 minutes or didn't even show up , VERY BAD SERVICE
Android
Dec 19, 2024
Says there's no internet connection for minutes after the phone switches from wifi to mobile internet (4G), making it unusable when leaving a place where you have wifi, like your house. There's also a bug where if you try to change the origin while keeping the destination the same (whether in-app or by using a widget) it won't calculate a route, even when you re-enter the destination. You have to exit and re-enter both.
Android
Dec 19, 2024
Too many video ads, costs too much data (NS app is better, for example)
Android
Dec 19, 2024
Sometimes doesn't take payments and it turns out that you paid 🥴 for 2 tickets
iOS
Dec 20, 2024
Times
The times do not always match what is stated at the bus stop. And some no longer drive to the center. At least the Ede-Wageningen route... Ede center
Android
Dec 21, 2024
What the hell happened to this app? Gives very strange advice. It used to be perfect.
Android
Dec 21, 2024
Usually fine, but it doesn't affect the delay. Or if the train is cancelled, it does not indicate this in the travel options, but if you click on an option you will see it.
9292 reisplanner OV + e-ticket - Product Description
New: live vehicle positions & 9292 home screen widgets! All current train, bus, tram, metro and ferry timetables of all public transport companies in the Netherlands in 1 app! 9292 provides the fastest travel advice based on the current information from NS, Arriva, Connexxion, Breng, Hermes, Keolis, RRRReis, Qbuzz, EBS, Overal, Syntus, OV Regio IJsselmond, U-OV, RET, HTM, GVB and Waterbus.

9292 travels with 5 million travellers 
Thanks to the travel planner of 9292, you can plan all your trips with the train, bus, metro, tram, and ferry. Need to travel by bicycle, electric bicycle / scooter or a rental bike? We can include that in your travel advice. Enter your trip from A to B and we will immediately show you up-to-date travel information for all public transport in the Netherlands. And the app is prepared for showing Flex-OV such as the watertaxi in Rotterdam. In case of any changes, we will show you an alternative travel advice automatically. The up-to-date public transport planner provides live public transport info for NS, Arriva, Connexxion, Breng, Hermes, Keolis, RRReis, Qbuzz, EBS, U-OV, RET, HTM, GVB and Waterbus.

E-ticket for the entire journey
You can buy e-tickets straight from the travel advice in the 9292 app. The affiliated public transport services for bus, tram, metro and ferry are Breng, Connexxion, EBS, Hermes, HTM, Keolis, RET, U-OV and Waterbus. For all national trains, these are NS, Blauwnet, Qbuzz, Connexxion, Arriva and Keolis.

Renting nearby: partial transport
In the 9292 app you will now also find all rental locations of OV-fiets, TIER, Donkey Republic, Check and Felyx. You can now also rent a number of rental bikes in the 9292 app in cities such as Amsterdam, Rotterdam and The Hague.

Music on the go
Plan your journey in the 9292 app. At the bottom of the travel advice of your choice you will see the button "Playlist for this trip". This will take you to the Playlist Generator. On this page we create a playlist based on the travel time of your chosen travel advice. Log in to your Spotify account and we place the created playlist in the library of your Spotify account, so that you can easily find it and enjoy your music during your trip.

Occupancy expectation
The 9292 app displays the expected occupancy per mode of transport for each travel advice, as communicated to us by the transport services.

Bicycle pre- and post-journey
Under ‘Options’, you can indicate if you want to walk, cycle or ride a scooter at the start or end of  your trip. This will give you the most complete advice with all relevant information for travelling from A to B. You can also opt for an electric bicycle or rental bicycle. To make it even easier, we also show you bicycle rental locations if you select bicycle. Very useful for covering the last bit to your final destination!

From/to
The app has multiple options for selecting your location of departure or arrival: your ‘current location’ (via GPS), a known location (shopping mall, station or attraction), an address or bus stop, your contacts, and even your frequently or recently used locations.

Unique starting screen
Enter your favourite locations and routes on the starting screen by using the plus-sign. This turns the 9292-app into your own personal app for quickly planning your trip from A to B, without needing an account. You can also add a bus stop or station you frequently use to your starting screen this way. Now you will always have access to the up-to-date departure times of that stop.

Save travel advice
Want to save a specific travel advice? You can! Simply use the plus-sign in the top right corner of the travel advice. You can find your saved travel advice by using the menu in the app.

Route on the map
The travel advice shows you a map with the route of that advice. Press on this and you will see the travel advice step by step on a detailed map. Now you can swipe through your entire trip!
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