Quality degradation at 9292 reisplanner OV + e-ticket  
Users report higher volume of Quality Issues than usual
48
poor

9292 reisplanner OV + e-ticket | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
80%
Android
49 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
12 Reports
User Feedback
20%
iOS
12 Reports
80%
Android
49 Reports
9292 reisplanner OV + e-ticket - Latest Quality Issues
Android
Nov 10, 2024
0292 app works very badly on mobile does give departure times day you can't set bad
Android
Nov 12, 2024
App is easy to use and convenient because it serves all forms of public transport. Unfortunately, the app does not offer the option to buy a return ticket. Update 11-11-2024: quick response from ^Lynn to my question about returns.
iOS
Nov 12, 2024
I lose my trips when I close the app
Every time I load a trip and I'm traveling and I want to check my trip details, the trip is gone. Just save the trip in cache so I can see my arrival time, without me having to go back in time to find it..
Android
Nov 13, 2024
I don't want to use a train or ferry and I switch them off as well. But again and again I am advised to take the train while I want to travel by metro. Pffff to get despondent about.
Android
Nov 14, 2024
While the app is very useful the latest updates has made it unusable. Can't save locations. Can't activate reminders
Android
Nov 15, 2024
Since the update, I can no longer save an alarm for a travel advice: the get up button is too low on the screen.
Android
Nov 15, 2024
Absolutely useless, barcode can't open a single door
Android
Nov 19, 2024
What a bad app, never indicates the times correctly and buses often just don't show up when they are in the app
Android
Nov 19, 2024
Very very annoying, this app
9292 reisplanner OV + e-ticket - Product Description
New: live vehicle positions & 9292 home screen widgets! All current train, bus, tram, metro and ferry timetables of all public transport companies in the Netherlands in 1 app! 9292 provides the fastest travel advice based on the current information from NS, Arriva, Connexxion, Breng, Hermes, Keolis, RRRReis, Qbuzz, EBS, Overal, Syntus, OV Regio IJsselmond, U-OV, RET, HTM, GVB and Waterbus.

9292 travels with 5 million travellers 
Thanks to the travel planner of 9292, you can plan all your trips with the train, bus, metro, tram, and ferry. Need to travel by bicycle, electric bicycle / scooter or a rental bike? We can include that in your travel advice. Enter your trip from A to B and we will immediately show you up-to-date travel information for all public transport in the Netherlands. And the app is prepared for showing Flex-OV such as the watertaxi in Rotterdam. In case of any changes, we will show you an alternative travel advice automatically. The up-to-date public transport planner provides live public transport info for NS, Arriva, Connexxion, Breng, Hermes, Keolis, RRReis, Qbuzz, EBS, U-OV, RET, HTM, GVB and Waterbus.

E-ticket for the entire journey
You can buy e-tickets straight from the travel advice in the 9292 app. The affiliated public transport services for bus, tram, metro and ferry are Breng, Connexxion, EBS, Hermes, HTM, Keolis, RET, U-OV and Waterbus. For all national trains, these are NS, Blauwnet, Qbuzz, Connexxion, Arriva and Keolis.

Renting nearby: partial transport
In the 9292 app you will now also find all rental locations of OV-fiets, TIER, Donkey Republic, Check and Felyx. You can now also rent a number of rental bikes in the 9292 app in cities such as Amsterdam, Rotterdam and The Hague.

Music on the go
Plan your journey in the 9292 app. At the bottom of the travel advice of your choice you will see the button "Playlist for this trip". This will take you to the Playlist Generator. On this page we create a playlist based on the travel time of your chosen travel advice. Log in to your Spotify account and we place the created playlist in the library of your Spotify account, so that you can easily find it and enjoy your music during your trip.

Occupancy expectation
The 9292 app displays the expected occupancy per mode of transport for each travel advice, as communicated to us by the transport services.

Bicycle pre- and post-journey
Under ‘Options’, you can indicate if you want to walk, cycle or ride a scooter at the start or end of  your trip. This will give you the most complete advice with all relevant information for travelling from A to B. You can also opt for an electric bicycle or rental bicycle. To make it even easier, we also show you bicycle rental locations if you select bicycle. Very useful for covering the last bit to your final destination!

From/to
The app has multiple options for selecting your location of departure or arrival: your ‘current location’ (via GPS), a known location (shopping mall, station or attraction), an address or bus stop, your contacts, and even your frequently or recently used locations.

Unique starting screen
Enter your favourite locations and routes on the starting screen by using the plus-sign. This turns the 9292-app into your own personal app for quickly planning your trip from A to B, without needing an account. You can also add a bus stop or station you frequently use to your starting screen this way. Now you will always have access to the up-to-date departure times of that stop.

Save travel advice
Want to save a specific travel advice? You can! Simply use the plus-sign in the top right corner of the travel advice. You can find your saved travel advice by using the menu in the app.

Route on the map
The travel advice shows you a map with the route of that advice. Press on this and you will see the travel advice step by step on a detailed map. Now you can swipe through your entire trip!
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