66
fair

99 - Private drivers and Taxi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Travel
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
6573 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
272 Reports
User Feedback
4%
iOS
272 Reports
96%
Android
6573 Reports
99 - Private drivers and Taxi - Latest Quality Issues
Android
Dec 23, 2024
Terrible I tried to call one and only keeps looking for driver and nothing
Android
Dec 23, 2024
Today I had a terrible service, because of a service that did not solve my request, I went to delete my account, and the app does not delete I'm angry 👹👺 please delete my account
Android
Dec 23, 2024
I'm no longer able to access my account that I opened through Facebook and I have money there on 99pay and no one solves it, I've contacted support and they don't even answer me
Android
Dec 23, 2024
Unintuitive app, I've been using it for more than 4 years and very few times I've had any discount or promotion and the drivers are almost not polite or friendly and the condition of the cars or motorcycles is very bad.
Android
Dec 23, 2024
Vagabond app if it doesn't refund me my money back I'll go after my rights as a consumer, I paid for two rides and I only did one and I have a way to prove it. We try to get in touch, no one gives feedback, I'm waiting for the company's response if I'm not going to ask for it and I'm going after my rights as a consumer that I am.
Android
Dec 23, 2024
2 times a week that I cancel the ride and then when I go to see there is a pending fee. and the ride was canceled, but it doesn't cancel for the drivers. AI Incode Rate. fix it.
Android
Dec 23, 2024
Give discount and then charge the fee, very strange
Android
Dec 23, 2024
More expensive price to the competitor, promised a discount and attributed less than what was written, each time he looks for the same trip he always changes the value to more expensive, but in compensation he always has a vehicle available.
Android
Dec 23, 2024
I paid in cash and the driver is saying I didn't pay
99 - Private drivers and Taxi - Product Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions!

Why request a 99 ride?

Power of choice
We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today?

Safety first
99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride!

Fair rates
Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride!

Smart-wallet
99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app.

Easy to use
Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app.

Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Want to improve your unitQ Score by 20% within 30 days?
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