76
good

99 - Private drivers and Taxi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Travel
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
Android unitQ Score
Android User Feedback
98%
Android
6177 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
145 Reports
User Feedback
2%
iOS
145 Reports
98%
Android
6177 Reports
99 - Private drivers and Taxi - Latest Quality Issues
Android
Jan 29, 2025
I have a problem with payment, I paid for the ride with Pix, the app says that I did not make the payment and it is blocked and since then I have not been able to use the app and I have tried to contact them and no response.
Android
Jan 30, 2025
Very bad, I took a ride and the app charged me and so did the driver
Android
Jan 30, 2025
I'm disappointed with the 99 app. The only time I needed support from you, I wasn't helped.
Android
Jan 30, 2025
Wow, I need assistance because of a charge I had to ask 99 for my passenger due to problems with the vehicle and she simply did not pay!! Then the motorcyclist put in the app that I did not pay when the pretty girl should have paid!! I ask that you listen to the audio recording made by the 99 driver in which I only charge for the route taken, which is around 1.30... Help me please
Android
Jan 30, 2025
Terrible, there aren't many options to contact the app's server, drivers working with cars that are not registered in the app, and if we cancel early we are still charged the same way.
Android
Jan 30, 2025
Reasonable, most of the drivers are rude, and the motorcyclists have old bikes, helmets without the front visor, smell bad, and are careless.
Android
Jan 30, 2025
Racing caresses even motorcycles are super expensive, the price is no longer affordable
Android
Jan 30, 2025
I hadn't used it for years. I asked for a ride to the airport, they didn't find a vehicle and they still haven't refunded the amount to my credit card! I can't get in touch on the 0800 number and there is also no support for the passenger! Disappointed! Rating 0
Android
Jan 30, 2025
There is still a lack of care with the passenger/customer... by the Application Administration itself... regarding locations, accuracy of the Maps... there are always disagreements... regarding prices... it generates confusion, negotiating prices... offers... Otherwise, the price is better, I have already had less prepared drivers, but I preferred not to evaluate... That's all... I like the Application. Thank you.
99 - Private drivers and Taxi - Product Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions!

Why request a 99 ride?

Power of choice
We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today?

Safety first
99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride!

Fair rates
Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride!

Smart-wallet
99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app.

Easy to use
Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app.

Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Want to improve your unitQ Score by 20% within 30 days?
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