21
poor
Allegiant | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
48 Reports
48 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
15 Reports
15 Reports
User Feedback
24%
iOS
15 Reports
15 Reports
76%
Android
48 Reports
48 Reports
Allegiant - Latest Quality Issues
iOS
Jan 26, 2025
Display of the departure times of the flight
When you are selecting a flight, the app just shows the departure time as “…”. I have to go to the website to look up the departure time of the flight.
iOS
Jan 26, 2025
Worst App
I'm used to app not letting me log on lately, but now it won't even let me put in traveler and confirmation to add trip and check in. I've flown Allegiant for years and always been a big fan. Starting to think I need to find another airline. Having an airline mobile app that doesn't function is untenable for most travelers. The app used to be great a while back
iOS
Jan 26, 2025
App useless on iphone15
Third flight, same issue. Using APP attempting to Check-In, APP launches only the Website w language telling me to download the App. WTH!
Android
Jan 27, 2025
App will not let me update my trip even though it has a button for it in BIG BLUE LETTERS. Leaving a rating in stars just kept on spinning.
iOS
Jan 28, 2025
Garbage, like their policies.
I'd like to first say I always have great experiences with the Allegiant staff. In person the people are great. Corporate policies are terrible and predatory. Most of the services (bags, seats) are non-refundable fees, so when you use your ‘Trip Flex' protection, all the fees are lost and don't transfer to the new booking. “No cost to change” is actually like $200 to get back to where you were. Southwest etc you just move your flight dates. The actual App is just a sad, bare bones shell that mostly redirects you thru Safari to their equally broken web site. Neither can seem to keep you logged in for more than a couple minutes, unlike any and every other travel App. Once you're in, your current itineraries are front and center, that's nice. And, it reliably creates boarding passes in Wallet, which is good, since the airline will charge you $5 to print one. As soon as Southwest services my community again, I'll never look back.
Android
Jan 28, 2025
This app crashes all the time. Constantly logs you out. I often have to log in 2 or 3 different times each time I try and schedule a flight. Very frustrating!
Android
Jan 28, 2025
Frustrated, had to uninstall and reinstall. Had the same issues others were reporting, however reinstalling seemed to fix my main issues.
Android
Jan 29, 2025
Does not pull up correctly on samsung phone. Cuts off QR code for boarding pass so that it is unable to be scanned.
Android
Jan 29, 2025
I cannot pay with my CC info. It takes me to Google play to Start over with the reservation. Frustrating!
Allegiant - Product Description
The official app of Allegiant Travel & Allegiant Airlines. Book your vacation online at www.allegiantair.com, then use this app to make the most of your trip. Passengers can follow their trip on a card-by-card basis in the app. Each phase in the trip is represented as a card in a timeline of the whole journey. Just tap on the cards and follow the instructions to manage the trip, check in for the flight, display the boarding pass and get departure and arrival information. You can also book your flights via the app. Passengers can also: • Access and review upcoming trips. • Automatically download trips onto their mobile phone if logged into their My Allegiant account. • View and add seats, purchase bags and upgrade to Priority Boarding. • Receive important flight status notifications • Take advantage of a variety of self-service functions • Provide feedback about their Allegiant experience Using the Allegiant mobile app can save passengers money and will allow them to zip through the airport without ever printing a single piece of paper.
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