32
poor
Allegiant | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
14 Reports
14 Reports
User Feedback
25%
iOS
14 Reports
14 Reports
75%
Android
43 Reports
43 Reports
Allegiant - Latest Quality Issues
Android
Dec 14, 2024
App continually will not open to let me check in and will not let me look at my account to add a bag.
Android
Dec 16, 2024
The app won't let me log in because it says my password is incorrect even after I update it. The app won't let me purchase flights, it tells me my card can't process but it processed online with no trouble. The point of an application is to make things easier and that was the farthest thing from my experience.
iOS
Dec 16, 2024
Lies and deceit
-Flight 3871- Flying out of Clearwater/St Pete airport to Appleton International. The plane could not land due to foggy weather. The pilot flew in circles for an hour waiting for the weather but it would not get better. They finally decide to fly us to Indianapolis where we waited for two hours for some sort of information. We were finally told that we were flying BACK to Florida and that our hotels and transportation would be covered. Upon arrival back to Florida, we were informed our hotels and transportation would NOT be covered. We were then told that Allegiant would create a new flight itinerary for every passenger and we would be back on the plane with the flight staff and pilots the next day. Allegiant told us they did not have the exact time of the new flight but to “update the app until it shows the new flight” it was all lies and there were no new flights created for us. DO NOT FLY ALLEGIANT!
Android
Dec 16, 2024
Not letting me manage or check in
iOS
Dec 16, 2024
Terrible App
When trying to access my boarding pass through the app, it brings me to the web and I can not add my boarding pass to my phone.
Android
Dec 17, 2024
Love this airline but the app sucks. Have deleted and reloaded the app several times with no improvement. Tried to find a tech service contact with no luck. The Allegiant reps at the airport confirm they get lots of complaints about it. Usually have to go to my desktop computer to make reservations which means I have to print a paper boarding pass. I hope they fix this problem soon.
Android
Dec 17, 2024
I love Allegiant airlines, but HATE their app. I can never get my account to load. This is ridiculous how long this has been a problem that's not been resolved. Come on allegiant!
Android
Dec 19, 2024
There's a bug or a glitch since I've updated. It is terrible You can't even look at deals on flights! The screen disappears.
Android
Dec 19, 2024
Can't long in on mobile works on PC the app crashes constantly on Android. You are lucky if you can even open the app. Worthless!
Allegiant - Product Description
The official app of Allegiant Travel & Allegiant Airlines. Book your vacation online at www.allegiantair.com, then use this app to make the most of your trip. Passengers can follow their trip on a card-by-card basis in the app. Each phase in the trip is represented as a card in a timeline of the whole journey. Just tap on the cards and follow the instructions to manage the trip, check in for the flight, display the boarding pass and get departure and arrival information. You can also book your flights via the app. Passengers can also: • Access and review upcoming trips. • Automatically download trips onto their mobile phone if logged into their My Allegiant account. • View and add seats, purchase bags and upgrade to Priority Boarding. • Receive important flight status notifications • Take advantage of a variety of self-service functions • Provide feedback about their Allegiant experience Using the Allegiant mobile app can save passengers money and will allow them to zip through the airport without ever printing a single piece of paper.
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