90
epic
AAA Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
19%
Android
211 Reports
211 Reports
iOS unitQ Score
iOS User Feedback
81%
iOS
901 Reports
901 Reports
User Feedback
81%
iOS
901 Reports
901 Reports
19%
Android
211 Reports
211 Reports
AAA Mobile - Latest Quality Issues
Android
Dec 19, 2024
Pathetic app since last update. Constantly crashes. I keep getting error message and to try again. Can't book a hotel for my trip. I hope the roadside portion of the app works if I need it. I'm starting to regret renewing my membership.
Android
Dec 20, 2024
What an absolutely horrible app. None of the links work and if I was in trouble and tried to use this I could possibly die. But at least I would be able to buy something.
iOS
Dec 20, 2024
Can’t activate or pay
Can't activate or pay
Android
Dec 21, 2024
To much trouble trying to access AAA insurance account to make payment. The AAA towing membership dominates the app.
iOS
Dec 21, 2024
What’s the point
Why on earth do I have to enter my policy number when I'm logged into my profile. The app is supposed to be convenient. It's no different than using a web browser on the app takes up space on the phone.
Android
Dec 21, 2024
Can't log in, member services/ app support doesn't help when I call them, just told me to try every day and it will work eventually. Been 4 weeks...
Android
Dec 22, 2024
Terrible set up just like the website. It is so difficult to renew my membership with my membership right in front of me. Very poorly designed
Android
Dec 22, 2024
I'm still waiting for a tow after visiting family for holidays . My truck started acting up called for tow last night still waiting. Been gold member for yrs Im in Orlando I found faster service in a rural Catskills NY . Unacceptable. Other incident my friends was waiting [address]for his tow ! . Currently 3:04 pm Saturday 21st still waiting
Android
Dec 22, 2024
Absolute dog water, it's literally impossible to pay your insurance bill with this app. Not surprised coming from a company that wants makes it harder then it needs to be to do anything. Just use the website if you need to pay.
AAA Mobile - Product Description
AAA Mobile improves on-the-go access to trusted AAA services including trip planning, discounts and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share itineraries between your desktop and mobile devices. KEY FEATURES INCLUDE: Maps & Discounts • Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants • Book your next hotel or rental car • Receive member discount offers at over 164,000 locations • Share saved trips across desktop and mobile devices* • Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you Roadside Assistance* • Request Roadside Assistance from the app • Get instant battery replacement quotes (not available in all areas) Passbook* (iPhone only, iOS 6 or higher) • Add a scannable AAA membership card to your Passbook *You must be a current AAA member to use these features. Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA. NOTE: Continued use of GPS running in the background can dramatically decrease battery life.
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