92
epic

AAA Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Lifestyle
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Android unitQ Score
Android User Feedback
19%
Android
174 Reports
iOS unitQ Score
iOS User Feedback
81%
iOS
731 Reports
User Feedback
81%
iOS
731 Reports
19%
Android
174 Reports
AAA Mobile - Latest Quality Issues
iOS
Nov 14, 2024
Waste of money
We have waited over an hour for help with a flat tire, still no one!!
Android
Nov 15, 2024
Can not even launch downloaded app.
Android
Nov 15, 2024
Bad Customer Experience My initial car insurance policy after relocating to the USA was with AAA. I prepaid 6 month Aug19, 25 I signed all necessary documents. However, three months later, AAA sent me a bill for $151.82. When I contacted customer service, I was informed that I had not signed the (EFT) agreement on time. I received no prior communication via email or through the app about this requirement, and now I am being charged an additional amount on top of the original agreed-upon price.
Android
Nov 16, 2024
I can't find the address to send a check to renew my affiliation
Android
Nov 17, 2024
See who has their hands in the big pockets,now these cover reviews are fake ,look before you leep say! Lists of people stranded by the curb waiting for a tow that never shows,ever! A'a form of apology is not to remedy the problems, to pass it over to the field agents who have their hands tied to this app on any level. It is corporate , some puffed shirts got together on this, just to fleece money from the hard-working,honest folk that try to do the thing. isn't this nonguilty prejudice . GdLk...
iOS
Nov 17, 2024
Ok
This app has improved over the past few years. But still has to stop you when you sign on to reboot and update. It's just a bother.
iOS
Nov 17, 2024
Only Splash Screen
On my iPhone 16 Pro with 18.1, it never moves past the splash screen.
Android
Nov 17, 2024
Can't get through account creation. Waited for a chat agent, was told to try again some other time.
Android
Nov 19, 2024
Worthless Every time I go to use it, it forgets my user ID and password. I must re‐login. I forgot my password. So I must get my policy to login.
AAA Mobile - Product Description
AAA Mobile improves on-the-go access to trusted AAA services including trip planning, discounts and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share itineraries between your desktop and mobile devices.

KEY FEATURES INCLUDE:

Maps & Discounts
• Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants 
• Book your next hotel or rental car
• Receive member discount offers at over 164,000 locations
• Share saved trips across desktop and mobile devices*
• Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you

Roadside Assistance*
• Request Roadside Assistance from the app
• Get instant battery replacement quotes (not available in all areas)

Passbook* (iPhone only, iOS 6 or higher)
• Add a scannable AAA membership card to your Passbook

*You must be a current AAA member to use these features. 

Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA.

NOTE: Continued use of GPS running in the background can dramatically decrease battery life.
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