Quality degradation at AARP Now  
Users report higher volume of Quality Issues than usual
28
poor

AARP Now | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
43%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
73 Reports
User Feedback
57%
iOS
73 Reports
43%
Android
55 Reports
AARP Now - Latest Quality Issues
iOS
Jan 22, 2025
Website needs serious help!
After being g directed to this site to sign in and link my smart watch the app won't even accept a valid cell number to verify my account. This AARP site is not user friendly at all.
Android
Jan 22, 2025
None of the articles are opening. Tried to 'chat' with agent but no one ever came online. Very disappointing
Android
Jan 22, 2025
This app is slow to process, it times itself out. I wanted to use the games and stuff for brain health and had to download another app to use those features. That app doesn't even work. 2 apps and they both have issues.
iOS
Jan 23, 2025
UPDATE: The Latest Update Was a Downgrade
1.23.25: The issue with the watch no longer syncing with the app continues. Every month the reward section seems to go under an upgrade/maintenance which results in the watch being disconnected and login issues. You have to uninstall the app and start all over again. 🤷🏼‍♀️ 11.1.24: The app keeps disconnecting from my Apple Watch which results in lost points. There's no warning or a heads up or anything on the app stating that it's no longer working. 🤷🏼‍♀️ 10.7.24: Here we are months later and the app still is so broken it's difficult to use. None of the issues that I noticed before have been fixed. We're talking at least three months now. You can't do anything with your points whatsoever on the app. At some point my watch was no longer synced with it. :( Previous review: The app has been pretty useless since the last update. None of the links work in the "More AARP" section which means you can't redeem your points without logging in on a PC and accessing it from there. This has been a problem for about two weeks and yet nothings been done to fix it. 🤷🏼‍♀️
iOS
Jan 24, 2025
Poor working app
This app is one of the worst ones I've used. It is always crashing and freezing.
Android
Jan 25, 2025
No search feature. A lot of info and yet to hard to navigate to use it.
iOS
Jan 26, 2025
John
This app has a lot of issues with the earning points for rewards very hard to earn points anymore
iOS
Jan 27, 2025
Not loading
App hasn't worked since the update.
Android
Jan 29, 2025
I canceled my hole AARP membership I was told that I would not be charged for the phone service and next thing I know I have a 63.00 bill of $128 then one of the customer service agents hung up in my face after talking very calmly try to explain that I was told I would not be charged and would not have to worry about it I talked to another AARP agent and he was getting upset going back and forth with me. Point is I was told I would not be charged and that I did what I was supposed to do on my pa
AARP Now - Product Description
Access your digital membership card from day one by downloading AARP Now. As a member, you can access your digital card anytime from the My Account tab and join AARP or renew your membership with a tap. The app also gives you access to relevant news stories, local and online events, and nearby member benefits including limited time member offers. Also, join AARP Rewards and sync to the Health app or your favorite fitness tracker and start earning points today.

Make the most of your membership by downloading AARP Now today!

DIGITAL CARD/MEMBERSHIP

Get instant access to your digital membership card, add your card to your Apple Wallet, join AARP, or renew your membership in seconds. Plus, manage your account on the go!

NEWS

Catch up on the latest news in just a few minutes; the AARP Now App features daily stories written with you and your mobile lifestyle in mind. Share news articles with your friends and join the conversation!

EVENTS

Explore hundreds of local events and online virtual events, from career workshops and movie showings to kid-friendly events, and quickly register for them right from the app.

MEMBER DISCOUNTS

Search for benefits and discounts in your neighborhood. Offers are added monthly.

GAMES

Access AARP Games, wherever you are! From Word & Trivia Games to Arcade Games to Solitaire & Mahjongg, there's something for everyone.

NOTIFICATIONS

Receive news alerts, reminders for upcoming events or when benefits you have saved are nearby. You can easily manage your notifications in My Account > Notifications.

AARP REWARDS

Get more from AARP Now with the AARP Rewards program! Earn Rewards points for downloading the app and visiting the app each day, plus synchronize your favorite fitness tracker or the Health app to get even more points for steps, swimming, and cycling.

NOT AN AARP MEMBER?

No problem! Non-members are welcome to download the app, join AARP Rewards, and learn more about how AARP is protecting and improving the lives of the 50 plus.

If there are AARP services or information you are unable to find in the app, we encourage you to visit aarp.org on your mobile phone to access them on the go!
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