Quality degradation at Abercrombie & Fitch  
Users report higher volume of Quality Issues than usual
45
poor

Abercrombie & Fitch | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
41%
Android
27 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
39 Reports
User Feedback
59%
iOS
39 Reports
41%
Android
27 Reports
Abercrombie & Fitch - Latest Quality Issues
iOS
Dec 17, 2024
Fix the app
I cannot open the app any longer on my iPhone X due to the latest update demanding iOS 17.0 or newer. Otherwise a great app
iOS
Dec 17, 2024
The app constantly freezes and crashes
Genuinely no idea why this app is rated so well, like yes the clothes are nice but you're reviewing the application not the clothing. The app constantly freezes, and glitches out. If you try to filter by size half the time the options don't load. If you go to text someone back, 95% chance it'll crash and you need to restart it.
iOS
Dec 17, 2024
Good app but requires new phone
This app was great, it loads well & easy to navigate. Unfortunately, despite easily spending enough to be a “VIP” member, I can no longer have/use this app because I own an iPhone 8. I'm irritated because my phone has no functionality issues whatsoever but I guess this'll free up more storage space.
iOS
Dec 17, 2024
Login
Sign in not working
Android
Dec 18, 2024
password never saves. have to sign in every time.
iOS
Dec 20, 2024
App no longer compatable no workaround
It says update app i go to update it says ios17 or higher required then asks if i want to download an older version of the app and i tried fo do that and that wont work either. Im a VIP member and spend a lot of money here but i guess i cant shop here anymore since the app isnt compatable :( i hope you fix this
iOS
Dec 20, 2024
Needs more features
App is easy to use but there are no reviews for the items
iOS
Dec 20, 2024
Pretty functional
It is a very functional app, pretty easy to use. The only problem I had is that I placed an order online, and I forgot to add the apartment number to my order. I called as soon as I placed the order and they said it was “too late” to make changes on the order; even though it had only been a few seconds. Also, the app offered me $10 worth of credit for a purchase, but at the time of check out the promo code wasn't there. I contacted customer service but they couldn't figure it out either. I ended up spending more than I was supposed to.
iOS
Dec 20, 2024
Really glitchy
Constantly logs me out or makes my favorites disappear, even when I'm logged in. Doesn't remove things from cart after I remove them. Just really funky
Abercrombie & Fitch - Product Description
Welcome to the Abercrombie & Fitch App! Shop All-American style for Men, Women, and Kids, including trends and new arrivals, plus check out our fashion inspiration and styling to see how to put together the perfect look.

WHAT'S INCLUDED:

GIFT CARDS
Need a gift now? Not a problem—we’ve made gifting even easier.

EXPLORE
Shop new A&F sales and exclusive promotions.

NEW ARRIVALS
Shop all the latest Men's, Women's, and Kids' styles and stay up-to-date with A&F.

SAVES
As you shop, tap the hearts on your favorite clothes and outfits to save them in your own Saves section for later. Log in to sync your Saves across all your devices so you can shop your top picks wherever and whenever you want.

DEALS
Find out about upcoming sales, events, and promotions with our friendly push messages.

PLAYLISTS
Listen to our in-store playlist through the app while you shop the latest styles.

SCAN A BARCODE
Don't see your size in-store? Scan an item to order it through the app, then have it shipped free to your local store.

PRODUCT REVIEWS
Find out what others are saying. Scan items in-store for quick details and reviews.

OTHER PERKS
- Receive exclusive promos for app users
- Buy online, then pick-up in-store
- Purchase using Apple Pay (US, UK, and Canada ONLY)
Want to improve your unitQ Score by 20% within 30 days?
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