84
good
ABOUT YOU Online Fashion Shop | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
255 Reports
255 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
153 Reports
153 Reports
User Feedback
38%
iOS
153 Reports
153 Reports
63%
Android
255 Reports
255 Reports
ABOUT YOU Online Fashion Shop - Latest Quality Issues
Android
Jan 22, 2025
I ordered a package. For over 16 days they said it was in transit, then sent me an email saying they wouldn't be able to deliver it. I don't think this is entirely fair, especially since if I hadn't requested cash on delivery, my money would have been in it...
iOS
Jan 23, 2025
Terrible customer service.
I placed an order for the wrong size and since it was still in progress they refused to change the size so I have to wait for the wrong size first and then return it! I can also cancel it immediately beyond Amazon and SHEIN if I knew where to do it! I insist on all this more than Amazon and SHEIN, super exceptional customer service. Never again from these
Android
Jan 23, 2025
The wrong item was sent to me on my last order. This was returned the next day with a note on the return slip. Despite this, it took more than a month and endless emails to customer service before the return was accepted. The delay naturally resulted in Klarna charging reminder fees. ABOUT YOU has nothing to do with this, the customer pays them of course. Klarna's accessibility and customer service is abysmal anyway. Stay away!
iOS
Jan 23, 2025
Can't pay‼️
Continuous problems when I use the button for checkout. Nice offers etc. in the app, but when you want to pay, the app does not respond. As soon as I use the button to the checkout, I get a circle. It just does not want to shoot through to the payment section. Too bad for Anout you, nice for Zalando etc. I can pay for an order there. I have removed and installed the app several times. The problem persists. The helpdesk does not provide a solution either, the lady sounded rather sleepy. Probably woke up from my phone call.
iOS
Jan 24, 2025
ACTIVATE THE CLEAR
WHY I CANT PAY WITH KLARNA???????
Android
Jan 25, 2025
Bought sweater for 50 euros. Not the cheapest. After washing 3 times, holes appeared. Sent email. I could send it for assessment or have it repaired. Repairing knitted sweaters is not possible in my area. I repaired it myself. Not as nice, but I can wear the sweater again. I expected better quality for this money! Therefore....1 star!
Android
Jan 25, 2025
Very cool, but you feel like you have to scroll through for hours because there is so much and at some point you get fed up. Despite the filter...
Android
Jan 25, 2025
I can't pay on delivery anymore and I don't understand why
iOS
Jan 27, 2025
Irresponsibility and incompetence
I gave one star because it wasn't possible to give less. I ordered some sneakers, they sent me the wrong size. I returned them, ordered again after speaking via email and asking them to make sure that this time they sent the correct size, they sent me the wrong size again. After emailing again, they don't take responsibility for anything, don't value the customer and don't try to find solutions. I'm currently waiting for the refund of the two orders I placed (R$ 59.62 each) and which were wrong, because even though it was 100% the website's fault, they don't release the refund faster.
ABOUT YOU Online Fashion Shop - Product Description
You can shop from anywhere, anytime, and never miss out on vouchers and offers, while always having your wishlist with you - what are you waiting for? ***Inspiring*** - Let yourself be inspired by the latest trends - Discover styles hand-picked by our fashion editors - Follow the coolest bloggers and celebrities ***Personalised*** - Find styles that suit you with just one click - Get news on topics that interest you every day - Share your favourite items with your friends ***Practical*** - Keep track of things and add products to your wishlist - Sync your shopping bag across all your devices - Search for your favourite brands quickly and easily ***Renowned*** - Mydealz Retailer Awards 2019: Top 3 Fashion & Beauty - INTERNET WORLD BUSINESS Shop-Awards 2017 & 2018 (1st Place: Online Pure Player) - Retail Technology Awards Europe 2017 (1st place: Best customer experience) Download the ABOUT YOU app now and shop for your style! Follow us: https://www.facebook.com/aboutyouint https://instagram.com/aboutyou_ie/ https://instagram.com/aboutyou_men The following top brands and many more can be found in the ABOUT YOU app: The North Face, Nike, Vero Moda, Adidas, Only, Naketano, Rieker, Tommy Hilfiger, Guess, Levi's, Boss, Polo Ralph Lauren, Bugatti, Mustang, Diesel, Superdry, Tamaris, Puma, Calvin Klein, Asics, Marco Tozzi Partners: Günstiger, Beslist, Kleding, Fashionchick, Stylight, Stylelounge
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