79
good

Accor All - Hotel booking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at ACCOR? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
284 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
61 Reports
User Feedback
18%
iOS
61 Reports
82%
Android
284 Reports
Accor All - Hotel booking - Latest Quality Issues
iOS
Feb 25, 2025
Booking via app
At first I couldn't figure out how to book the room I had chosen. Either I hadn't seen the "choose" button or there was a bug. Anyway, I tried again and succeeded with some ease 😅
iOS
Feb 27, 2025
And the 15% disabled?
Why is it not possible to book (and obtain the guarantee) online for a room adapted for PMR? Marriott and Hyatt know how to do it. At Accor you have to call and in general you are asked to sort it out directly with the hotel. That is digital service!!!!
Android
Feb 27, 2025
Can't view reservation. Pointless
Android
Feb 28, 2025
Extremely slow in getting things done.
iOS
Feb 28, 2025
Non-functional app
I can't book because obviously I can't pay...
Android
Feb 28, 2025
Previously useful function disappeared. Best price search for alternative travel dates is suddenly missing for hotels.
Android
Feb 28, 2025
BEWARE DO NOT USE ACCOR OR ANY OF THEIR AFFILIATE HOTELS, THEY ARE A TOTAL RIP OFF, OVERPRICED AND THEIR APP IS NOT EVEN USER FRIENDLY THIS IS THE REAL REVIEW YOU'VE BEEN LOOKING FOR. YOU'RE WELCOME
Android
Feb 28, 2025
Very difficult to set the parameters I want
Android
Mar 1, 2025
It is extremely complicated to request and carry out the deletion of personal data. Booking is easy and clear.
Accor All - Hotel booking - Product Description
Book a hotel, a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment in over 111 countries. That’s 3,000 towns and destinations and 5,000 addresses just waiting to be discovered. 
From economy to luxury, the choice really is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends.
Take your pick:  ibis, Novotel, Raffles, Fairmont, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, hotelF1, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our app.

The Accor All app is your new travel partner: 

• Prepare your stay
Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews.
You can book, manage your booking and prepare your trip.
What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions.
Don’t forget to join our loyalty programme to enjoy a discount of up to 10% on each booking.

• During your stay
Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars. 

Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities: 
Paris, Berlin, London, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Rome, Lisbon, Frankfurt, Budapest, Istanbul
Want to improve your unitQ Score by 20% within 30 days?
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