76
good

Accor All - Hotel booking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at ACCOR? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
236 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
52 Reports
User Feedback
18%
iOS
52 Reports
82%
Android
236 Reports
Accor All - Hotel booking - Latest Quality Issues
Android
Nov 15, 2024
Having to install the app to get "the drink" Sorry but I don't want to share my data in exchange. It's really heartbreaking to see this bargaining.
Android
Nov 15, 2024
Very clunky can be a lot better
Android
Nov 15, 2024
This new thing with the map view and the list popping up is awful! The list is too sensitive and keeps disappearing or going back up to the top if you don't quite scroll correctly. It's very annoying! I don't know why you changed it. It was fine as it was before.
iOS
Nov 16, 2024
App doesn’t work Error af!
Your app is horrendous whoever design it doesn't have user interface in mind freaking hard to navigate where you want to select and once you pressed back it went back to square one and it constantly came up with “something went wrong. All the data has not been correctly transferred. Please try again later.” Error means people cannot book rooms that means no revenue for you smart app developer!
iOS
Nov 16, 2024
Not working on iPad.
Opened on a blank white page. Nothing happened. Deleted app. Reinstalled app. Opened on a blue page with a spinning icon. Nothing happened. Used a web browser. Worked.
Android
Nov 18, 2024
Can't make a booking in the middle of sale. Apps is working fine once sale is over
Android
Nov 18, 2024
The privilege program in Russia ended its work without any notice. Points cannot be deducted (even if you have used them for the past). I don't see the point in it anymore. Support phone numbers do not work in Russia. I have been using the services of this hotel chain for 10 years, a client of "Platinum".
Android
Nov 19, 2024
The app doesn't search for hotels. At least in Moscow. It does not give any result.
Android
Nov 19, 2024
It is not possible to register old reservation due to an error in the app. There is no way to report the bug. There is no conctact. There is nobody you can contact with. No support at all.
Accor All - Hotel booking - Product Description
Book a hotel, a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment in over 111 countries. That’s 3,000 towns and destinations and 5,000 addresses just waiting to be discovered. 
From economy to luxury, the choice really is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends.
Take your pick:  ibis, Novotel, Raffles, Fairmont, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, hotelF1, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our app.

The Accor All app is your new travel partner: 

• Prepare your stay
Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews.
You can book, manage your booking and prepare your trip.
What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions.
Don’t forget to join our loyalty programme to enjoy a discount of up to 10% on each booking.

• During your stay
Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars. 

Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities: 
Paris, Berlin, London, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Rome, Lisbon, Frankfurt, Budapest, Istanbul
Want to improve your unitQ Score by 20% within 30 days?
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