63
fair
Acorns: Invest Spare Change | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
134 Reports
134 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
63 Reports
63 Reports
User Feedback
32%
iOS
63 Reports
63 Reports
68%
Android
134 Reports
134 Reports
Acorns: Invest Spare Change - Latest Quality Issues
Android
Dec 6, 2024
It has been a week trying to close the account and withdrawl accumulated savings, and im now locked out of my account and have no sign of my savings in my linked account.
iOS
Dec 8, 2024
Scam
I have been using Acorns for 3 years now. For the first year I used the round up feature and invested around $250 in the whole year. After seeing little to no return, I moved the money I had invested in Acorns to Robinhood, a different investing platform. It has been 2 years since then and Acorns has been charging me 3 dollars every month. After looking at my recent bank statements I noticed they have taken over $70 out of my account so I figured it would be in the acorns account being invested. I was wrong. My account still had a $0 balance. Not sure where my money has been going. I advise everyone to stay away from this fraudulent app and use the numerous other retirement/investing apps available.
iOS
Dec 9, 2024
Frustrated
I updated my bank account in June. I realized there were no deductions coming out of my new account. When I called to find out why, I was told that they were not sure but that everything looked fine and had been verified. I asked if everything was correct, then who authorized the cancellations of the withdraws from my account? She couldn't tell me but said she would send it to a specialist. I called the next day and spoke with a different person. She said the account had not been verified and that I needed to provide a voided check from my new account and my previous bank information from the account I had closed which I no longer had as it was closed 5 months ago. I asked why no one reached out via email or left a message regarding the information that was needed. I then asked to speak to a supervisor. After 10 minutes of waiting, I hung up. I followed up with emails and kept getting the same automated response. I uploaded my new bank account information for my new account and am still getting the same automated response. Very frustrated!
iOS
Dec 9, 2024
Locked out of my account
I was locked out of my account despite only having been a customer for 1-2 months and I have uploaded the required document to “prove my identity” with no response I've contacted support multiple times and the last time was told they would escalate it to their “team” and it's been over a week. I just want my account closed and my subscription cancelled and Acorns seems to want to drag this out as long as possible.
iOS
Dec 10, 2024
Scam
Please don't use this app! It is great for beginners for the simple fact that it is set to automate, but there are soo many better options and many reasons not to use Acorns! Fees: you must pay a membership fee and yes trades may not be charged but you are extremely limited and you cannot just pick your investments for the most part. Step has free round ups and it helps you build your credit at the same time with better interest rates as well as more features like savings envelopes, and much more. They have much better customer service! If you want a metal card you can get it there as well for a one time fee that ends up being cheaper than Acorns. Fidelity is free and trades are low or free. Robinhood is much better! I tried to close my accounts with acorns and they all closed immediately but one that had $0.02 in it conveniently right before the $6 subscription was due. Acorns would not let me close that because they said I had to wait for the funds to transfer out, yet all of the others were instant and they had funds. They charged me the subscription fee and then closed the account. They would not refund. Scam alert! Please do not waste your money here! You will pay way too much for restricted service that comes with poor service and far less features than the other names in the game!
iOS
Dec 11, 2024
Financial fraud
Lots of sneak charges and impossible to cancel
iOS
Dec 11, 2024
Please bring back the $1-3$3
Great app, but the $12/month or even $3/month fee feels too high. I'm also unsure if depositing $250+ will consistently waive the fee. If not, I'll end up back on the regular plan, which could eat into my returns—exactly what I'm trying to avoid.
iOS
Dec 11, 2024
WASTE OF TIME & money
Do not download. They just stole $170 of my money.
iOS
Dec 12, 2024
App is not working!
I try to login and when i put my usename in i cant even pass that screen. A message pop up saying that they can't fulfill the request. Ive got money in acorn so this is very inconvenient.
Acorns: Invest Spare Change - Product Description
Acorns helps you invest and save for your future. With over 20 million downloads and $15+ billion invested for our customers since launch, we are an ultimate investing and money-saving app. Get started in minutes, and give your money a chance to grow in the background of life. “Investing is now made for everyone.” - Forbes (1) Invest, save, learn and grow with Acorns. Receive the tools to help your money grow. + INVEST FOR YOUR FUTURE - Your money is automatically invested into one of our diversified, ETF portfolios, built by experts and recommended for you. Plus, easily personalize your investments with a Bitcoin-linked ETF and a Custom Portfolio option which allows you to invest in stocks from a list of 100+ public U.S. companies. At Acorns, we keep diversification in mind with the belief it can help you make the most of your money. +INVEST THE CHANGE® - Invest spare change with automatic Round-Ups®, and invest money in the background of life with recurring investments. + INVEST FOR YOUR KIDS - With Acorns Early, you can start investing for the future of your loved ones. Our UTMA / UGMA investment account for kids features custom Earn rewards and education for families. Invest automatically into a diversified, ETF portfolio, built by experts. + INVEST FOR RETIREMENT - Save money for retirement with our easy IRA investing options, featuring SEP, Traditional, and Roth plans. + BANK SMARTER - Get an Acorns Checking account and a heavy metal debit card that invests your spare change when you spend and automatically invests a portion of every paycheck. Get paid up to 2 days early when you set up direct deposit with Acorns Checking. Set an Emergency Fund goal and automatically start saving a piece of each paycheck for those surprise expenses. + EARN REWARDS - Shop 15,000+ brands and receive bonus investments and exclusive deals on your favorite brands. Search millions of jobs in our Job Finder, and earn exciting, limited-time referral bonuses of up to $1,200. The more you earn, the more you can save and invest! Plus, try our Acorns Earn Safari Extension to easily, automatically earn rewards while you shop from your Safari browser on your iPhone. + GROW YOUR KNOWLEDGE - Custom financial literacy content right in your app. Learn how to grow your money, investment and savings strategies, and more. SAVE AND INVEST RESPONSIBLY WITH A MISSION-LED PARTNER MISSION: With benevolence and courage, we look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. INVESTING PHILOSOPHY: The time-tested power of compounding, diversification, and sticking with it gives your money a chance to grow long term. BACKED BY: Investors like Blackrock, PayPal, Dwayne Johnson, and Ashton Kutcher. SECURITY: Acorns Securities, LLC is a member of SIPC. Securities in your account are insured up to $500,000. For details, please see www.sipc.org. SIPC does not protect against market risk, which is the risk inherent in a fluctuating market. Acorns checking accounts are FDIC-insured up to $250,000 through Lincoln Savings Bank or nbkc bank, Members FDIC, plus fraud protection, 256-bit data encryption, and all-digital card lock. Learn more about how FDIC protection works at www.fdic.gov. NO HIDDEN FEES Starts at $3 a month. We bundle our products, tools, and education into straightforward subscription tiers so you can stay focused on investing for the long term. From acorns, mighty oaks do grow. Download Acorns now and grow your oak! ————————————— Disclosures are available in the images above and at www.acorns.com/disclosures Sources: 1. https://bit.ly/3iSAjhs
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