41
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
688 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
338 Reports
User Feedback
33%
iOS
338 Reports
67%
Android
688 Reports
ADP Mobile Solutions - Latest Quality Issues
iOS
Jan 25, 2025
Logging
So sick and tired of having to login every single time in order to enable Face ID. Only to find out the next time I login it's the something. You guys are costing me time. Fix this and I'll fix my rating.
iOS
Jan 26, 2025
The WORST HR app
They introduced a quick clock feature which supposedly takes you to the clock in clock out screen. Well half the time it asks for your Face ID then proceeds to do nothing at all. A quarter of the time it'll say there is an issue either with signing in or clocking in. And about that Apple Shortcut that takes you directly there? It's nice to have it in automation but only works in ideal conditions, I. E. You happen to be staring at your phone right that instant, have a 5G connection 5 bars or better, and ADP's servers are actually working. Good luck to you!
iOS
Jan 26, 2025
Always password issues
As many have mentioned this app is constantly rejecting passwords, and sometimes doesn't work with FAceID. I don't know why they have an issue that no other app seems to have. Also saw today that asking for my last 12 payslips brings up a payslip. The sloppy quality assurance is noticable throughout the app.
Android
Jan 27, 2025
Impossible to download the pay slip if I am not in the company for other reasons, how do I do it?
iOS
Jan 27, 2025
tremendous
It could be very convenient but you can only see the pay slips and other documents from the online portal and only from a PC. PS Not everyone has a computer
iOS
Jan 27, 2025
Not working after update!!!
After the latest update it won't open after my initial sign in. What's the point in having this app when it's completely unreliable? Hey it's not working again!!!! What is up with these reviews? So many of these reviews are clearly bashing the app, yet they have five stars. Feels rigged. How does ADP even stay in business with service this bad?
iOS
Jan 28, 2025
Doesn’t work half the time
No idea how this app has almost 5 stars. I've used this app for the past 3 years to clock in and out for work. I would have to say that this app worked better 3 years ago than it does now.
Android
Jan 28, 2025
Apart from the browser the app always gives an error!
Android
Jan 29, 2025
I can't log in, everything is ok on the website but from the app it tells me I can't log in!
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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