Quality degradation at ADP Mobile Solutions  
Users report higher volume of Quality Issues than usual
28
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Business
Work at ADP, Inc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at ADP, Inc? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
759 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
250 Reports
User Feedback
25%
iOS
250 Reports
75%
Android
759 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Nov 19, 2024
Doesn't have all the same options and info as the desktop site
Android
Nov 19, 2024
Wont let me log in
Android
Nov 19, 2024
WILL NOT ALLOW ME TO LOG IN
Android
Nov 19, 2024
I don't know what happened with ADP but I can't login in I reseted my password twice! Fix the problem please
Android
Nov 19, 2024
Lastest update is garbage. I login w/ name, password. Counts down from 5 then takes me back to login screen. Everything adp support has suggested has been done. The lastest update, is the problem.
Android
Nov 19, 2024
Well right now it's not working.. It's very difficult to login and doesn't work well with biometrics (went and tried bio on 2 other apps, popped right open) it's this app. Currently just a blank black screen.. I can't get into my pay card.. Kind of a very important application to not have working.
Android
Nov 19, 2024
It sucks because I don't have my old number and it should allow me to move forward with changing to another number but it won't allow me
Android
Nov 20, 2024
Junk app. Try to long in and does a countdown then takes me right back to the login screen
Android
Nov 20, 2024
I used to be able to clock in and out on my phone. Now l can't because it says my location is not working. Never had this issue before!!!! This is ridiculous!!!!
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners