49
poor
ADP Mobile Solutions | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
939 Reports
939 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
251 Reports
251 Reports
User Feedback
21%
iOS
251 Reports
251 Reports
79%
Android
939 Reports
939 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
Apr 1, 2025
horrible attempt at using AI when it's not needed. just show me my pay!
Android
Apr 2, 2025
Unable to login, even after resetting the password, I'm not able to login on mobile app. It's working fine when I do this on my office laptop.
Android
Apr 2, 2025
Kids, your suggested fixes don't work. Your app is now so flawed that even when we revoke permission to open ANY URL'S it still does the login loop. Just put back biometrics and call it a day.
Android
Apr 2, 2025
On vivo / iqoo phones you can no longer see anything, you only see the side menu, please solve it
Android
Apr 2, 2025
Gives the "Quick clock unavailable" message randomly when I'm trying to clock in/out with no explanation, forcing you to use the other login options. If you mess up too many times on the fingerprint login and try to exit and re-enter the app, it'll only let you try once before it just gets stuck loading forever. The regular login is very annoying because it takes you out of the app to the website login, then back into the app. Why can't they just have the login in the app?
Android
Apr 2, 2025
this app sucks. it doesn't give you notifications on time. constantly need to change your password, can't reuse a password, and it will show you a sign in but won't show your employers system. more to write to but much to say.
Android
Apr 2, 2025
very slow app
Android
Apr 2, 2025
what is the point of having 2-step verification and 10 minutes expiration then the text came in well after 10 minutes
Android
Apr 2, 2025
I used to be able to use the app with no issues, but since they asked to update it's I have had nothing but issues out of it. I can not log in normally I have to uninstall and reinstall the app every time I want to see something and that is ridiculous I shouldn't have to to do that I use to be able to use biometric and can't even do that this app has been horrible kind of with my employer would use a different company or ADP needs to fix there problems with the app this sucks
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. - All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. - This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). Key Employee Features: • View pay & W2 statements • View & request time off • Track time & attendance o Punch in/out o Create timesheets o Update, edit, & approve time cards • View pay card accounts • View benefit plan information • Contact colleagues Key Manager Features: • Approve time cards • Approve time off • View team calendars • View executive dashboards Security: • All application requests and transactions are routed through ADP's secure servers • All network traffic between the mobile device and the server is encrypted • All employee information cached on the mobile device is encrypted • Username and password protected • Login sessions time out from inactivity • Accounts locked out with excessive login failures • Fast and easy login with Touch ID or Face ID • Recover or reset forgotten user IDs and passwords Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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