good

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

13 Points Past 7 Days

Category: Shopping

Work at Advance Auto Parts? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Advance Auto Parts? Unlock additional insights

Android unitQ Score

Android User Feedback

89%

Android
83 Reports

iOS unitQ Score

iOS User Feedback

11%

iOS
10 Reports

User Feedback

11%

iOS
10 Reports

89%

Android
83 Reports

Advance Auto Parts - Latest Quality Issues

Android

Nov 8, 2024

This app is total. Garbage does not give you the accurate information that you're asking for does not tell you whether or not it fits your vehicle and it doesn't show you actual parts that are in locations total junk

Android

Nov 9, 2024

Unusable app has pissed me off...used to be above expectations but now it can't load anything and wasted a hour of my time😂

Android

Nov 10, 2024

Has all the functionality I could ever want, but it's slow as molasses. Like bizarrely so.

Android

Nov 11, 2024

If this website were faster, this app would be great, I'd rate 5 stars, but God dang, slow as molasses in winter time.

Android

Nov 11, 2024

hard to use

Android

Nov 12, 2024

App has been glitchy for months. You'll start the app up and it just comes up to a screen that says ugh, this is frustrating but we're working on it. If I delete the app and redownload it, it will work for a day or two and then glitch again.

Android

Nov 14, 2024

Something changed to make the loading of the app even slower. It shows the logo splash screen for like 20 seconds before you can even get into the app. So I just bail and don't use it anymore. I don't have the patience for a slow clunky app. The categories to find parts are duplicated many times. It's a lot messier and harder to find stuff compared to the website. The app is very slow to load and move through the checkout process too.

iOS

Nov 16, 2024

Have a part- show up and not there

Buy online, select a store because they have all the parts I need. Only to get there and find out not all the parts are available. Go to the next store that has them, now I lose the online discount. Not happy

Android

Nov 17, 2024

I don't know why but it won't let me continue to use it once I leave

Advance Auto Parts - Product Description

Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery.

Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.

SHOP FASTER AND SMARTER
- Save vehicles to easily find parts that fit.
- Quickly check availability for pickup or delivery.
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Securely save credit/debit cards to your account for faster checkout.
- Scan a product bar code to easily see product details, reviews, and order.
- See our product recommendations and make sure you have what you need to complete your project.
- Get everything you need for oil changes at a great price with our Oil Change Bundles
- Order with ease!

MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase.
- Check your member status.
- View and redeem rewards.
- Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points.
- Enter receipts to get credit for store or guest purchases.
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards!

VIEW YOUR ORDERS
- Sign in to view your online order history.
- View your current order status on the Home screen.

FIND A STORE NEAR YOU
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup.
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more.

EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine

Download now and start shopping for the parts you need.

You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners