Quality degradation at Advance Auto Parts  
Users report higher volume of Quality Issues than usual
71
good

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
10 Reports
User Feedback
11%
iOS
10 Reports
89%
Android
80 Reports
Advance Auto Parts - Latest Quality Issues
Android
Dec 12, 2024
Horrible app, extremely laggy, tapping on functions seldom work properly. Don't even bother using this app, just go straight to the website.
Android
Dec 14, 2024
The app is so incredibly slow and clunky.
iOS
Dec 14, 2024
Gift card
Visited 2 Advance stores to purchase a gift card their having an issue with customers purchasing gift cards in store the card will not validate at the register. online checkout you can not use multiple gift cards for 1 transaction or use multiple forms of payment gift card/credit card for the transaction, I have voiced the inconvenience 3 years ago today nothing has changed, it must not be a priority of advance auto parts .
iOS
Dec 16, 2024
Update is awful
I use the advance app very frequently. In the past the app has afforded me the opportunity to search parts, track orders, purchase parts online. Lately with updates the app is frequently useless due to locking up or timing out. All of the luxuries that the app had are now clunky and have led to me using other stores apps to purchase parts.
Android
Dec 17, 2024
Slow, even using my 1gig wifi connection.
Android
Dec 17, 2024
Updated now my perks disappeared
Android
Dec 18, 2024
Does not work glitches and won't load. Just go to auto zone. They're slightly more functional
Android
Dec 18, 2024
buggy app but gets the job done I guess
Android
Dec 18, 2024
So slow, even on a new razor the app takes forever to authenticate.
Advance Auto Parts - Product Description
Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. 


Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.


SHOP FASTER AND SMARTER 
- Save vehicles to easily find parts that fit. 
- Quickly check availability for pickup or delivery. 
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Securely save credit/debit cards to your account for faster checkout.
- Scan a product bar code to easily see product details, reviews, and order.
- See our product recommendations and make sure you have what you need to complete your project.
- Get everything you need for oil changes at a great price with our Oil Change Bundles
- Order with ease! 


MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. 
- Check your member status. 
- View and redeem rewards.
- Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points.
- Enter receipts to get credit for store or guest purchases.
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! 


VIEW YOUR ORDERS 
- Sign in to view your online order history.
- View your current order status on the Home screen.


FIND A STORE NEAR YOU 
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. 
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. 


EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine


CONTACT US FOR CUSTOMER SUPPORT 
- Contact Customer Care to get help with your order. 


Download now and start shopping for the parts you need. 


You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.
Want to improve your unitQ Score by 20% within 30 days?
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