68
fair

Advance Auto Parts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Shopping
Work at Advance Auto Parts? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Advance Auto Parts? Unlock additional insights
Android unitQ Score
Android User Feedback
85%
Android
66 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
12 Reports
User Feedback
15%
iOS
12 Reports
85%
Android
66 Reports
Advance Auto Parts - Latest Quality Issues
iOS
Jan 19, 2025
App doesn’t work properly
The App can't get my location and I can not set my local store
Android
Jan 19, 2025
This app constantly freezes or takes 30 seconds or longer to respond to any links clicked. I had un-installed and reinstalled 4 times now and cleared my cache and the app is still buggy and crashing!
Android
Jan 20, 2025
Won't show me my stores location. Says that there is no stores in my area which I know there is one close to where I live.
iOS
Jan 22, 2025
App freezes
App won't stop freezing and not let me navigate selection at all
Android
Jan 24, 2025
You were one of my favorite stores, but 3 days ago I bought an antifreeze with a $100 bill and the seller who helped me gave me change with a torn $20 bill. I saw him suspicious. Before giving me my change, he took some money out of his wallet and I didn't notice the bill torn in half, missing the other part of the bill. I will not return to that store because of the shameless seller. The store is located in Monroe, NY 10950.
iOS
Jan 24, 2025
Account deleted, 3rd time
Advance Auto has deleted my account 3 times over 10-15 years and only this once was I able to recover it, hard to stay loyal to a business that won't stay loyal to you.
Android
Jan 26, 2025
App never works.
Android
Jan 28, 2025
price isn't right per the discount
Android
Jan 29, 2025
You can't screenshot a shopping cart to send someone part numbers...
Advance Auto Parts - Product Description
Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. 


Choose SAME DAY DELIVERY to get your order fast
- Order by 3 PM, delivery by 8 PM.
- Available in select markets for in-stock items until further notice. New markets added weekly.


SHOP FASTER AND SMARTER 
- Save vehicles to easily find parts that fit. 
- Quickly check availability for pickup or delivery. 
- See product ratings, warranties, and descriptions to help you choose the right product.
- Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards.
- Securely save credit/debit cards to your account for faster checkout.
- Scan a product bar code to easily see product details, reviews, and order.
- See our product recommendations and make sure you have what you need to complete your project.
- Get everything you need for oil changes at a great price with our Oil Change Bundles
- Order with ease! 


MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. 
- Check your member status. 
- View and redeem rewards.
- Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points.
- Enter receipts to get credit for store or guest purchases.
- Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! 


VIEW YOUR ORDERS 
- Sign in to view your online order history.
- View your current order status on the Home screen.


FIND A STORE NEAR YOU 
- Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. 
- Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. 


EASILY ADD & SAVE YOUR VEHICLES
Choose the option that works best for you:
- Scan your VIN code or VIN number
- Enter your VIN number
- Enter your license plate number
- Select your year, make, model, and engine


CONTACT US FOR CUSTOMER SUPPORT 
- Contact Customer Care to get help with your order. 


Download now and start shopping for the parts you need. 


You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts.com.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners