54
fair
Aena | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
36 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
27 Reports
27 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
36 Reports
36 Reports
User Feedback
57%
iOS
36 Reports
36 Reports
43%
Android
27 Reports
27 Reports
Aena - Latest Quality Issues
iOS
Nov 8, 2024
Closes without notice
I love the app and its usefulness but it closes on the iPhone Mini without expecting it
iOS
Nov 8, 2024
Application closure
It doesn't work for me, it closes instantly when I open it
Android
Nov 9, 2024
The app is fine, but depending on the airport, many functions are not available and especially very bad in the management of parking.
Android
Nov 9, 2024
I don't like it because an airport like Madrid, doesn't have opportunities to know if they arrive or if you want to go to Singapore, it's frustrating
iOS
Nov 9, 2024
Closes
It closes as soon as you open it... it does not allow you to do anything...
iOS
Nov 13, 2024
Be careful not to rely on schedules
A long time ago it worked very well and now I can't trust anything because it indicates that my flight is delayed, but the flight is on time. Be careful not to trust what it says because you run the risk of missing a plane
iOS
Nov 15, 2024
Too bad
I can't register. To begin with, the app on ios does not allow you to copy and paste a password, so there is no choice but to choose a very simple one. Then he asks me to confirm email. I do. I try to enter the app with the data I have just entered, and it tells me that the username or password is wrong. That's enough, very, very, very bad
Android
Nov 18, 2024
get error trying to open new version ?
Android
Nov 19, 2024
The parking app is confusing, it doesn't allow you to add new cards, just select the one that's already there, so how do you pay for a stay if the registered card is no longer valid? And on the phone number they don't help you, they direct you to emails.
Aena - Product Description
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
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