Quality degradation at Aer Lingus  
Users report higher volume of Quality Issues than usual
38
poor

Aer Lingus | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
4 Reports
User Feedback
6%
iOS
4 Reports
94%
Android
65 Reports
Aer Lingus - Latest Quality Issues
Android
Mar 8, 2025
App won't load trips. Constant crashes.
Android
Mar 8, 2025
the app isn't working, keep saying Incorrect Server Respons
Android
Mar 10, 2025
The latest update has ruined the app. Can't check in on the app. Sometimes when searching for flights it doesn't load and says incorrect server response. Really frustrating that the 2 main functions of the app don't work!
Android
Mar 11, 2025
Not working. Can't find trip and returns Incorrect Server Response. Can't find boarding pass. Can't check in. Had to do it all via the website. Very poor.
Android
Mar 11, 2025
Took ages to load. Wouldn't let me check in all members on booking. Frustrating.
Android
Mar 11, 2025
very poor experience. lack of user-led design and testing
Android
Mar 11, 2025
Hasn't worked properly since the last update 🥴 previously app worked well and was really useful 👍
Android
Mar 12, 2025
Dreadful app. Makes the RTÉ Player look good. Why bother creating an account and logging in when you have to search for your trip and boarding pass using the flight locator ID? Whole thing bangs of outsourced design and development. No resesrch or testing.
Android
Mar 12, 2025
The app doesn't work since the last update. Server error everywhere. Impossible to check in!! I'll change the review once fixed!!
Aer Lingus - Product Description
Download the Aer Lingus app to book, manage and check in for your trips. Access your boarding passes conveniently, stay in-the-know with live flight updates, enjoy AerClub rewards and more.
 
The Aer Lingus mobile app boasts features that will help save time and improve your booking and travel experience. Customers can search and book the best fares from 170 destinations worldwide, create personal and travel companion profiles, for speedy purchase and check in. You can also add your mobile boarding pass to wallet for easy access through security and while boarding your flight. 
 
Flights at your fingertips 
Booking a trip to your favourite destination has never been easier. Search flights and when you find the one that’s right for you book it on the app using Apple Pay or a saved payment card to check out swiftly, safely and securely. Your recent searches will be automatically saved for extra convenience when planning your trip. 
 
Manage your trip 
Keep track of your Aer Lingus flight bookings all in one place, under My Trips. View your upcoming trip details and itinerary, check in for your return trip, reserve a seat or even change your booking if you need to. Having the Aer Lingus app on your device is also a great way to keep informed with check in status, gate numbers and gate changes. 
 
Your Boarding Pass Kept Safe 
Check in for your flight and store your boarding pass safely in the app or in your Apple Wallet. This digital boarding pass will allow you to travel through the airport quickly, speed up boarding and also reduce paper waste. A simple and speedy check in process with easy access to your boarding passes. And don’t worry about a data connection, your boarding pass is available offline for even more convenience.  
 
Stay Updated 
Get live flight updates straight to your phone for an easy, stress-free experience catching your flight. We'll send you push notifications straight to your phone to inform you of real-time flight updates, boarding times and gate information. 


Access AerClub 
Sign up to AerClub and check out your AerClub profile within the app. Use the app to earn, redeem and keep track of your AerClub rewards. You can view your Avios balance, tier credits and status and use your Avios to book reward travel on the app.  
 
Inflight Dining & Shopping 
Browse the Inflight magazine at your leisure on or offline on the app. View all our drink, snack and food options available to you on your flight or enjoy luxury shopping at discounted prices with the on-board boutique.

  


Privacy Statement 
https://www.aerlingus.com/support/legal/privacy-statement/
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