16
poor
Aeromexico | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
93 Reports
93 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
52 Reports
52 Reports
User Feedback
36%
iOS
52 Reports
52 Reports
64%
Android
93 Reports
93 Reports
Aeromexico - Latest Quality Issues
iOS
Feb 28, 2025
Terrible
It doesn't let you pay and the page refreshes itself
iOS
Feb 28, 2025
It has always been terrible
For what the airline charges and their app never works. It crashes and restarts
Android
Feb 28, 2025
The app is not working properly. It keeps closing. :-(
iOS
Feb 28, 2025
No works
It crashes all the time, it logs you out of the session, it doesn't let you check in or the old ones stop appearing in My Trips.
Android
Feb 28, 2025
Limited flight info provided (bag status, boarding times, notifications, airport info).
Android
Mar 1, 2025
I don't know what's going on but it keeps giving me errors and I've had to uninstall and reinstall countless times. Please do something.
Android
Mar 1, 2025
The app keeps closing and always fails to log in
Android
Mar 2, 2025
Horrible experience with this app. The features they want to offer through this app are good, but they don't work very well. It doesn't even let me log in with my Aeromexico Rewards account and this is the third time that when I want to check in the system completely deletes my reservations and I have to add them again. Although this is something easy to do, it is very tedious to have to do it every time. I think they should fix that.
Android
Mar 2, 2025
The app logs you out and blocks you for a certain amount of time. Very poor management of the app
Aeromexico - Product Description
Our new app has your travel needs covered Download and check out all the new features! Book We’ve updated our design with you in mind. Book your flights faster and easier using your Aeromexico profile. Home Screen Find everything for your next adventure: great deals for the best destinations. Check-in Flight departing soon? Check-in and grab your digital boarding pass to skip the line. My Trips Take control of your traveling! Review your itinerary and personalize your booking with additional services. Status Check flight status in real time. Profile Your Aeromexico profile keeps important information for personalizing your travel experience. Notifications Turn on notifications to receive regular promotions and updates on your flight status.
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