51
fair

Afterpay - Buy Now Pay Later | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Afterpay? Unlock additional insights
Android unitQ Score
Android User Feedback
83%
Android
259 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
54 Reports
User Feedback
17%
iOS
54 Reports
83%
Android
259 Reports
Afterpay - Buy Now Pay Later - Latest Quality Issues
Android
Feb 27, 2025
I used to love afterpay. But as of recently, every time I try to make a purchase, I always get an error message saying that the amount might not cover taxes. I have 700 worth of available credit and I'm trying to purchase something for 230.00 with taxes, and the app tells me to get 2300.00 to cover everything. How is that even possible when I don't have that available!
Android
Feb 28, 2025
I Was Approved For A $600 Credit Line A Few Months Ago. I Tried To Use Afterpay For The First Time Months Later With $180 In My Bank Account To Get A Hotel Room For 9 Days At $52 A Night. Afterpay's 1st Payment Was Only $140 That I Had Covered. Afterpay Denied My Transaction After Thinking I Had A $600 Credit Line For Months. This Hotel Room For 9 Days At $52 A Night Was To Work 3 - 4 Weeks Of Construction Work For A Livermore, CA Property Owner. I Lost The Job Because Of Afterpay.
iOS
Feb 28, 2025
Don’t use this app
This app is horrible customer service is trash they they are not really their to help. Also you pretty much can't move your payments to a later date. I would stay away and use Klarna they are more flexible
Android
Feb 28, 2025
woah great app but if you miss even one tiny payment they will wage WAR against your bank or checking account flooding your card with charge or purchase attempts nearly daily.
Android
Mar 1, 2025
Afterpay keeps taking money out of my account but keeps saying that I'm not approved for the items I'm trying to purchase
Android
Mar 1, 2025
They overcharged me for stuff already paid for .customer service rude they don't answer there phones I'm closing this account immediately hard to dispute at a bank this company scams and is not trust worthy on auto pay or without it being on autopay they will still go into your account and take from ur savings and checking account beware. THIS COMPANY AFTERPAY DOES some suspicious stuff to accounts and when getting the funds out of your bank
Android
Mar 1, 2025
Didn't receive item. Afterpay won't help.
Android
Mar 1, 2025
Keeps freezing when ordering on Walmart thru Afterpay. Still no response from support.
Android
Mar 2, 2025
Give it one star,can't get app to work, order from Walmart didn't get payment with after pay Walmart charge my card. This app no good
Afterpay - Buy Now Pay Later - Product Description
Buy now pay later, with Afterpay
Afterpay offers app-only benefits to give you more access to the deals you love. Shop online and in-store in the Afterpay app and split the cost in 4 interest-free* payments. Browse stores, brands, products, discounts, and gift cards across top brands in fashion, beauty, home, toys, tech, travel and more. New brands and deals added daily! Check out our 700k+ five-star reviews for more reasons to start shopping on Afterpay.

Exclusive shopping
Pay it in 4 at more of your favorite top brands, only in the app. Our app-only brands feature app-only categories, including fashion, tech, and travel.
Explore daily curated shopping guides and inspirational content. From seasonal travel guides to new drops, see what our editors are shopping now. 
Browse a large selection of gift cards for top brands that you can buy now and pay later, for travel, shopping, food, restaurants, entertainment and more.

Manage your orders
Review current and past Afterpay orders and payment history. Change your payment schedule or pause payments when you report a return. Link Afterpay to your Cash App account and manage your orders in Cash App.


Get sale and price drop alerts
Receive push notifications when your favorite brands go on sale and get price drop notifications on items you love. Save them in-app and we’ll alert you when the price drops so you don’t miss a deal.  

Earn rewards
Our loyalty program rewards you for making on-time payments. Earn benefits like exclusive offers from top brands you love, no payments up front, and more—only in the Afterpay app. 


Use Afterpay in stores
Find shopping, travel, tech and beauty retailers offering Afterpay in stores, and shop confidently knowing how much you are pre-approved to spend. Just open the app and simply add your Afterpay card in your virtual wallet and tap to purchase. 

Increase your spending limit 
Unlock more when you’re shopping with the Afterpay app and pay on time. We’re committed to making sure that our community feels empowered and in control of their finances by promoting good spending and budgeting behavior. 

24/7 customer support 
Get support anytime you need by using our customer support chat, available anytime, only in the app, and access FAQs.

By using the Afterpay app, you agree to the applicable Terms of Use (https://www.afterpay.com/en-US/terms-of-service) and Privacy Policy (https://www.afterpay.com/en-US/privacy-policy).

*You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. For access to in-store, additional verification may be required. Late fees may apply. View our installment agreement for complete terms: https://www.afterpay.com/en-US/installment-agreement. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.
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