56
fair
Afterpay - Buy Now Pay Later | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
309 Reports
309 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
48 Reports
48 Reports
User Feedback
13%
iOS
48 Reports
48 Reports
87%
Android
309 Reports
309 Reports
Afterpay - Buy Now Pay Later - Latest Quality Issues
Android
Dec 18, 2024
If i could give 0 stars i would. Afterpay is 100% a scam to get your personal information. I was approved for $50 and i verified my identity yet i kept geting declined when trying to make a purchased so i messaged them and i get a reply by Ricie stating that "Afterpay does not approve 100% of purchases, but we do make a fresh assessment each time you attempt to purchase with Afterpay."
Android
Dec 18, 2024
I used this app before, never had an issue. I made a purchase online and chose to pick it up. I decided that after looking at the items, I didn't want them. I brought it back, the store said it had to be returned to the afterpay card, which you can access through the in store tab. There is no in store tab on my app. I even tried downloading it on another device, no tab. Afterpay CS just keeps giving me the same instructions to get the card by clicking on the tab. Horrible. Give me my money back!
Android
Dec 18, 2024
I had to change the card I was using to make payments and that experience was the worst. All the all would tell me was the card was not supported even though it fit everything in their list of supported cards. I verified with my bank that nothing was wrong with my card and they said that they couldn't even see an attempt from afterpay to make a transaction. Support is heavily AI dependent. Even the humans couldn't seem to read what I wrote and answer my question.
Android
Dec 18, 2024
I tried using this app a few times with Walmart IDK what is going on their saying I have credit but not really sure why it's not applicable for Walmart?
Android
Dec 18, 2024
I have used it several times with success and liked the way it works. However for the past 6 weeks I have noticed that I am unable to click on any of the stores that I want to shop in. I am unable to do any shopping, it only allows me to click on gift cards. I have removed it and reinstalled it and issue is not fixed.
Android
Dec 18, 2024
Let's talk Afterpay. Stellar payment history since 2019? Check. Never a late payment? Double-check. Yet, they still refuse to let me use it for smaller purchases. Like, what? Do I need to buy a yacht to prove my financial responsibility? Clearly, my consistent, on-time payments since basically the dawn of time (or at least 2019) aren't enough. Thanks for the shade, Afterpay. So appreciated. 🙄
Android
Dec 18, 2024
Hard to access account.
Android
Dec 19, 2024
My order was canceled last month on the same day but you have still been charging me now a late fee an I never received anything to be charged for I've tried over an over to reach you but no one gets bask with a response.?
Android
Dec 19, 2024
customer service is terrible. I forgot I had one payment left and I paid it but they forbid me to ever use after pay again. lol. I. banned from this company. DO NOT USE PEOPLE
Afterpay - Buy Now Pay Later - Product Description
Buy now pay later, with Afterpay Afterpay offers app-only benefits to give you more access to the deals you love. Shop online and in-store in the Afterpay app and split the cost in 4 interest-free* payments. Browse stores, brands, products, discounts, and gift cards across top brands in fashion, beauty, home, toys, tech, travel and more. New brands and deals added daily! Check out our 700k+ five-star reviews for more reasons to start shopping on Afterpay. Exclusive shopping Pay it in 4 at more of your favorite top brands, only in the app. Our app-only brands feature app-only categories, including fashion, tech, and travel. Explore daily curated shopping guides and inspirational content. From seasonal travel guides to new drops, see what our editors are shopping now. Browse a large selection of gift cards for top brands that you can buy now and pay later, for travel, shopping, food, restaurants, entertainment and more. Manage your orders Review current and past Afterpay orders and payment history. Change your payment schedule or pause payments when you report a return. Link Afterpay to your Cash App account and manage your orders in Cash App. Get sale and price drop alerts Receive push notifications when your favorite brands go on sale and get price drop notifications on items you love. Save them in-app and we’ll alert you when the price drops so you don’t miss a deal. Earn rewards Our loyalty program rewards you for making on-time payments. Earn benefits like exclusive offers from top brands you love, no payments up front, and more—only in the Afterpay app. Use Afterpay in stores Find shopping, travel, tech and beauty retailers offering Afterpay in stores, and shop confidently knowing how much you are pre-approved to spend. Just open the app and simply add your Afterpay card in your virtual wallet and tap to purchase. Increase your spending limit Unlock more when you’re shopping with the Afterpay app and pay on time. We’re committed to making sure that our community feels empowered and in control of their finances by promoting good spending and budgeting behavior. 24/7 customer support Get support anytime you need by using our customer support chat, available anytime, only in the app, and access FAQs. By using the Afterpay app, you agree to the applicable Terms of Use (https://www.afterpay.com/en-US/terms-of-service) and Privacy Policy (https://www.afterpay.com/en-US/privacy-policy). *You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. For access to in-store, additional verification may be required. Late fees may apply. View our installment agreement for complete terms: https://www.afterpay.com/en-US/installment-agreement. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.
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