45
poor

AIB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
96 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
22 Reports
User Feedback
19%
iOS
22 Reports
81%
Android
96 Reports
AIB Mobile - Latest Quality Issues
iOS
Feb 28, 2025
AIB = App Is Broken
As other reviews have said the functionality of this app is completely limited and it behaves like an app from 20 years ago, ie. it doesn't really work. And if you need to do certain things like make an international transfer, you need to order a card reader, which is ridiculous in this day and age. An outdated app for an out of date bank.
Android
Feb 28, 2025
totally not user friendly
Android
Feb 28, 2025
Not seamless login on pixel 9 pro, slow down after login
Android
Feb 28, 2025
The application takes forever to open. The features are also poor
Android
Feb 28, 2025
Absolutely awful app. Beyond useless. Sort it out!! If I could post this without having to give any stars, I would. Constantly crashes or won't open at all. Infuriating to have to deal with such incompetence on a regular basis. Just invest in a proper, user-friendly interface that does the job it's supposed to do. There's no excuse whatsoever for this pointless piece of software. Sort it out.
Android
Mar 1, 2025
useless since the recent changes as nothing is integrated anymore and it's almost the equivalent of logging thru a web page
Android
Mar 1, 2025
Frequently doesn't function properly
Android
Mar 1, 2025
frequent crashes, often unavailable. Payment approvals regularly don't arrive and online transfers to revolut often dont work. hsbc is much much better
Android
Mar 1, 2025
It's never worked. I log in and I just get a white screen. At one point I got as far as the 2FA, but it said it was done and nothing happened when I hit "continue".
AIB Mobile - Product Description
What's banking without a mobile app? 
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.

Meeting your needs:  
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.

Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay. 
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.

Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made. 
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID. 

You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app. 
- Open a Savings or Current account: You can open an account in minutes

And much much more…

To use the app you need to be registered for AIB Phone and Internet Banking.

For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking

For information about our Loan products visit: https://aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.

Transaction fees and charges, and transaction limits may apply.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
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