56
fair

AIB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Finance
Work at Allied Irish Banks, p.l.c.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Allied Irish Banks, p.l.c.? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
154 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
33 Reports
User Feedback
18%
iOS
33 Reports
82%
Android
154 Reports
AIB Mobile - Latest Quality Issues
Android
Mar 28, 2025
can't log in, app is looking to register my phone but the SMS code is not being sent, currently can't access my account, even on web browser, thank you
Android
Mar 28, 2025
Login process after recent updates make the app close to unusable. Even when login eventually works, it's a torturous process and half the time it doesn't work. Just to login: redirects upon redirects, technical difficulties error messages - how can you make such a basic function so poor? This is something that has been done well by many other financial institutions for many years.
Android
Mar 28, 2025
The app works fine for me except for one very annoying bug. When I get an authentication push notification (on Android) for logging into a web browser, the message pops up for half a second and then disappears so I don't get a chance to click on it. I need to remember to have the app open so I can click the confirm button.
Android
Mar 28, 2025
This app has started opening tabs in my browser every time I log in when doing security checks. Can you please sort this out as its very annoying having to close all these tabs. Can't it do it's security checks some other way without hogging my browser? Also sometimes it just hangs when signing in at the security checks. This used to be a good app. Sort it!
Android
Mar 28, 2025
no biometrics not user friendly
Android
Mar 29, 2025
Every year the application works worse, and this is supposed to be the bank's business card. Shame.
iOS
Mar 31, 2025
Unable to open
Unable to open the app over the last number of weeks , app notifying me that I have no signal when I do
iOS
Mar 31, 2025
Pending transactions take too long to hit account
This bank need to speed up, it takes ages for pending transactions to be cleared, why?
iOS
Apr 1, 2025
Terrible
Even with Face ID it is harder to log into than without. Very clumsy app. Have a look at Revolut to see how a seamless, functional easy to use banking app works.
AIB Mobile - Product Description
What's banking without a mobile app? 
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.

Meeting your needs:  
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.

Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay. 
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.

Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made. 
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID. 

You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app. 
- Open a Savings or Current account: You can open an account in minutes

And much much more…

To use the app you need to be registered for AIB Phone and Internet Banking.

For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking

For information about our Loan products visit: https://aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.

Transaction fees and charges, and transaction limits may apply.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners