21
poor

AIB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
9 Reports
User Feedback
16%
iOS
9 Reports
84%
Android
47 Reports
AIB Mobile - Latest Quality Issues
Android
Dec 17, 2024
Having a nightmare with this app. Going on months now... Every time I use it, it says rejected. I've to clear all data Or reinstall.. Plus I've changed my phone ,so it's definitely not the phone.
Android
Dec 17, 2024
The push notification to confirm a purchase when paying for something online often doesn't work. Frustrating as it's been a problem for a long time.
Android
Dec 18, 2024
App keeps crashing and won't recognise fingerprint to confirm transactions. Other than that it functions relatively well usually but lately it crashes non stop.
Android
Dec 18, 2024
App is so broken! And we are forced to use this then? Did you fire your devs or something as this software is shocking!
Android
Dec 18, 2024
December update made this app even worse, fingerprint not recognizing, crashing, unable to send payment to quick payee, crashing. Bad timing (Christmas) for this bad update.
Android
Dec 19, 2024
Fix your app, you are one of the biggest banks in Ireland and you can't even be bothered to pay a competent team to put together a simple working app
Android
Dec 20, 2024
I agree with prev. reviews. New app update needs to be patched. I still can log into Limited banking on their website. What worked for me is use brave browser on my phone (since logging in via app redirects you to your default browser anyway), disable opening external apps. Tried to log in and out a few times today, and it worked. I could give this review 5 stars. I could give myself 5 starts for coming up with a workaround. Leaving 1 star because - people's issues with this app need fixing.
Android
Dec 21, 2024
Quick balance and Quick login is not available. Always a struggle to login, having to try 4 - 5 times just to login going to the "please wait a moment" screen and never going further, deleted the app once to re-install, had to wait 3 days for my verification code by mail and still having the same issues. Backwards banking 👎
Android
Dec 21, 2024
Online purchase confirmation is a disaster
AIB Mobile - Product Description
What's banking without a mobile app? 
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.

Meeting your needs:  
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.

Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay. 
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.

Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made. 
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID. 

You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app. 
- Open a Savings or Current account: You can open an account in minutes

And much much more…

To use the app you need to be registered for AIB Phone and Internet Banking.

For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking

For information about our Loan products visit: https://aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.

Transaction fees and charges, and transaction limits may apply.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland
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