51
fair
Air France - Book a flight | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
117 Reports
117 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
89 Reports
89 Reports
User Feedback
43%
iOS
89 Reports
89 Reports
57%
Android
117 Reports
117 Reports
Air France - Book a flight - Latest Quality Issues
Android
Mar 30, 2025
Really not great at the moment, it's the worst airline app. Some things are buggy, such as the creation of the account, certain fields, for example to choose Mr. or Mrs., impossible to click... So it will be madame... Then impossible to find where the modified once the account was created...
iOS
Mar 31, 2025
Clearing Bookings
Bookings are deleted from the app overnight. Very annoying to have to rewrite the file numbers each time
iOS
Mar 31, 2025
Worse than before
When I have logged in on my phone, why do I have to hand in my Flying blue number?
iOS
Mar 31, 2025
No iOS 15.8 compatible version
No available version of this iPhone app can be upgraded to iOS 16!
Android
Mar 31, 2025
really unpleasant, impossible connection, same on the website!! I'm thinking of booking with another company
iOS
Mar 31, 2025
Too many errors
App with many loading errors, also had problems with PayPal
iOS
Mar 31, 2025
Bizarre
Does not take into account the discount card on the site. Yet my profile is complete. You have to go through flyingblue to see the price displayed with a discount. Otherwise it's a price without discount. So no need to use the app or AF, I go directly to FB if I don't have any other choice of company.
Android
Apr 1, 2025
This is the 1st time my family booked Air France for travel to Vietnam (always flew Japan or Korea Airlines and they are the best) to see how it goes? but I'm disappointed already even though I won't fly until this summer because they keep changing my connecting flight and messing up our family seats! What is ridiculous?! I believe this is a one-time thing with this airline. 😡 AirFrance Travel Vietnam FamilyTrip Disappointment Airlines FlightChanges CustomerService
Android
Apr 2, 2025
bug or overload of use...?
Air France - Book a flight - Product Description
Meet a pocket-sized travel assistant designed to help you at every step of your journey. From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool. BOOK A FLIGHT Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details. OBTAIN YOUR BOARDING PASS Check in, select your seat, and obtain your boarding pass directly in the app. STAY INFORMED Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground. MANAGE YOUR BOOKING Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app. ENHANCE YOUR TRAVEL EXPERIENCE Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more). A SPECIAL SERVICE FOR YOUR CHILD Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app. ACCESS YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
All intellectual property rights, including trademarks and word marks, are the property of respective owners