54
fair

Air France - Book a flight | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
180 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
98 Reports
User Feedback
35%
iOS
98 Reports
65%
Android
180 Reports
Air France - Book a flight - Latest Quality Issues
Android
Dec 16, 2024
sometimes difficulties in finalizing a payment or making a cancellation. would benefit from being more ergonomic
Android
Dec 16, 2024
Complicated to open.. Too much control to open it.
Android
Dec 17, 2024
Problem with the updating of unissued tickets which pollute the readability of information and notifications.
Android
Dec 17, 2024
Unable to buy 1 round trip bag with only 1 payment
iOS
Dec 17, 2024
Logging out?
The app keeps logging me out every couple weeks even when in active use. This makes no sense on a personal phone.
Android
Dec 18, 2024
It doesn't save login and doesn't work with the authentication code. Bad experience!
iOS
Dec 18, 2024
Beug on the app
To do a little better, there are features that sometimes don't show up, such as adding a piece of luggage several times and trying 48 hours before the trip and then 24 hours before without success. And now it's going down and it's at €115. And they don't want to do anything.
Android
Dec 18, 2024
I can't finalize the registration at the time of the password... It's a bit problematic.
Android
Dec 19, 2024
I was automatically put in middle seats with my son, and impossible to change the recording.
Air France - Book a flight - Product Description
Meet a pocket-sized travel assistant designed to help you at every step of your journey.





From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.





BOOK A FLIGHT

Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details. 




OBTAIN YOUR BOARDING PASS

Check in, select your seat, and obtain your boarding pass directly in the app.




STAY INFORMED

Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.




MANAGE YOUR BOOKING

Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.



ENHANCE YOUR TRAVEL EXPERIENCE

Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).



A SPECIAL SERVICE FOR YOUR CHILD

Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.



ACCESS YOUR FLYING BLUE ACCOUNT

Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
Want to improve your unitQ Score by 20% within 30 days?
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