37
poor

Air France - Book a flight | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
60%
Android
162 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
107 Reports
User Feedback
40%
iOS
107 Reports
60%
Android
162 Reports
Air France - Book a flight - Latest Quality Issues
Android
Feb 27, 2025
you do not respond to communication
iOS
Feb 27, 2025
Being a lifetime platinum and a customer for 55 years
Why constantly upgrade the app to never remember all the profiles??? It's unbearable to constantly give Name First name Date of birth No flying blue Senior card number Email address Postal address Telephone Is this the AI development of Air France?! We need to consider an evolution of the tools instead of constantly weighing them down Thank you Catherine Delannoy
iOS
Feb 27, 2025
Reconnection required
Annoying to have to reconnect every time there is an update
iOS
Feb 27, 2025
Bug widget
For several weeks, Air France widgets have not worked.
Android
Feb 28, 2025
À useless app which will not allow access when travelling abroad using a VPN or allow login when not using a VPN. Perhaps invented by the French who assumes everyone lives in Paris?
iOS
Feb 28, 2025
Super efficient but…….
The only thing missing is the option to choose your seat when checking in. See you soon
Android
Feb 28, 2025
Unable to log in for weeks. Login error, no access to bookings, account information. Deleted app data, uninstalled/reinstalled without success. Update of 02/27/2025: update version 15.5.0 fixed the bug
Android
Feb 28, 2025
some of our seat reservations didn't work
Android
Mar 1, 2025
not stable. not functional.
Air France - Book a flight - Product Description
Meet a pocket-sized travel assistant designed to help you at every step of your journey.





From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.





BOOK A FLIGHT

Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details. 




OBTAIN YOUR BOARDING PASS

Check in, select your seat, and obtain your boarding pass directly in the app.




STAY INFORMED

Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.




MANAGE YOUR BOOKING

Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.



ENHANCE YOUR TRAVEL EXPERIENCE

Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).



A SPECIAL SERVICE FOR YOUR CHILD

Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.



ACCESS YOUR FLYING BLUE ACCOUNT

Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
Want to improve your unitQ Score by 20% within 30 days?
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