Quality degradation at Airtasker  
Users report higher volume of Quality Issues than usual
58
fair

Airtasker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
85 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
34 Reports
User Feedback
29%
iOS
34 Reports
71%
Android
85 Reports
Airtasker - Latest Quality Issues
iOS
Dec 12, 2024
SMS
The app is interesting but they should add the option to delete messages.
iOS
Dec 13, 2024
handy app but support is slow
good app but support cases take multiple days to get a reply
Android
Dec 14, 2024
great app but high fees , also cancellation fee would make sense lf applyied to client.
Android
Dec 15, 2024
They ban my account without any mistake
iOS
Dec 15, 2024
Cut Throat
Airtasker takes 22% plus adds another connection fee, so if you get a job quoted at $100, the worker is paid 78 and Airtasker receives $35.15, Originally I wanted the job done for $65 It cost me $135.15 plus a $10 tip Won't be using them again. If a job is up near 500 or 1000 Airtasker receives more than they deserve, if there is a problem with the job, it's out of their hands, they will not help with any disputes. Daylight tech robbery!!
Android
Dec 15, 2024
Overall decent service, fees are a bit high
Android
Dec 16, 2024
I signed up and was banned automatically why is that?
Android
Dec 17, 2024
I get a lot of work from Airtasker so it's great for that but their charges are pretty steep and they hit both sides for them. If they can do repeat business for a 1.9% charge to the Tasker then hitting us for up to 22% for new business seems really excessive
Android
Dec 17, 2024
cancellation policy not ok, scenario like charging owner while worker cancelled the job.
Airtasker - Product Description
To-do list never getting shorter? Take the burden off and find the help you need on Airtasker. Simply let people know what you need done by posting a task, then pick the offer that works best for you! Sort out the details while we hold the payment securely for you, then once it’s done you can release it to the Tasker.

Or are you looking to earn some extra money? Airtasker gives you the flexibility to work when you want, with whomever you want and doing whatever you want. Plus you decide what is a fair price for the task - you’re in control!!

TASKERS IN YOUR COMMUNITY
We’ve got a huge community of Taskers ready and willing to help out. So when you post a task you need done, there’s a good chance there’ll be someone round the corner eager to help!

RATED & REVIEWED TASKERS
When a task is done it gets rated and reviewed - so you can find out about the quality of a Tasker’s work and how reliable they are before you accept an offer.

PAY SECURELY
Payment for the task gets sorted out when an offer is accepted and held securely until the task is done. So both Posters and Taskers can be confident that payment is ready and the task can get done without hesitation.

COVERED BY INSURANCE
Insurance is there to ease any worries – making sure the Tasker has liability insurance while performing most task activities*.

POPULAR TASKS
We get all sorts of weird and wonderful tasks on Airtasker - after all, nearly anything can be done through it! But here are some of our most popular types:
- House cleaning services
- Moving services
- Home repairs & handyman jobs
- Yardwork services
- Pick-up & delivery
- IKEA furniture assembly
- Virtual and online assistance
- Photography
- Blog support
- Personal assistant and office services
- Airbnb tasks (cleaning, key drop off)

For Posters:
• GET ANYTHING DONE - Post whatever you need done
• VERIFIED TASKERS - Find great Taskers with independently verified badges
• YOU CHOOSE - Choose the offer that’s best for you
• PAY SECURELY - Make payment upfront and keep it secure until the task is done
• MESSAGE PRIVATELY - Get live updates on your task progress

For Taskers:
• 1000s OF TASKS - Browse thousands of new tasks to do every day
• YOUR SKILLS MATTER - Use your own unique skills and experience to tailor your offer
• YOU’RE THE BOSS - Set what you’ll do, when you’ll work and for how much
• BOOST YOUR PROFILE - Show off your skills with verified badges
• YOU’RE COVERED - Get a range of benefits (including insurance*) with each task

*T&C’s apply.
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