54
fair
Airtasker | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
46 Reports
46 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
41 Reports
41 Reports
User Feedback
47%
iOS
41 Reports
41 Reports
53%
Android
46 Reports
46 Reports
Airtasker - Latest Quality Issues
iOS
Jan 18, 2025
Fees are too high
The app works well to connect people but Fees are extremely high, the customer and the tasker get hit hard. At times it makes the jobs unaffordable for both parties. Bring your fees down!
iOS
Jan 19, 2025
Absolutely shocking
Full of narcissist racist control for bullies on this app. This woman was bullying Hannah Smith of her boyfriend's phone control freak, narcissist bullies anger issues, horrible site they take your number and start trolling girl over price rubbish shocking site do not recommend this to anybody instead, they're keeping harassing you rolling you abusing people online women name Hannah smith trolling People's phone numbers off her boyfriend's phone narcissist control freaks, bullies with anger issues, racist thugs this is disgusting filthy up won't use this again to many fake accounts and rude people who bullie people online to get what they want and steal your identity
iOS
Jan 22, 2025
Publicly scamming
It is the most greedy and corrupt platform you would ever come across. They are taking 37% platform fee from a $100 job from both sides which is beyond ridiculous. I have been working from a while and got many tips/bonus from customers they even took their percentage from my tips, how greedy someone could be, like seriously. They're eating other people's hardwork and whenever you complain about something they blame everything on the rules and guidelines of the platform. It's a trap plus they threat you to block your account even if the customers sharing their personal information to you. Find stable options or scam them back! The trick is convincing the customers telling them how they are taking 15% from them and 22% from you so make small offers on the platform and deal directly to customers after and save money from both sides. Show them some power and rip them off they way they do rip us off :) Cheers
iOS
Jan 23, 2025
Great app , fees are ridiculous
Airtasker is a great app, using as customer and tasker - seems to be absurd how both tasker and customer have to pay ridiculous fees -> on 100$ offer , tasker receives 77$ (-22%) and customer pays 116$ (+16%) - no wonder everybody is trying to avoid the app…
iOS
Jan 23, 2025
Hard to get accurate quotes
I listed a concrete job but it was extremely hard to get an accurate quote as I couldn't get the tradesman to visit the house to get a written quote as app does not allow it. Ended up paying a lot more after initial quote
iOS
Jan 24, 2025
Not impressed with the changes
To many glitches and to much fees
iOS
Jan 27, 2025
Disgustingly insidious business
This company openly extorts both the customer and service provider by charging fees of 15-25% the total job costs, whilst also actively blocking communication between customer and service providers, to ensure that no contact information can be shared between customers and providers, and no mention of fees can be discussed. Airtasker does not allow for accurate quoting of jobs as most customer's requests require a physical inspection of site, and discussion of design requirements. This means providers have to create an estimate based on extremely variable factors, the customer has to then confirm the job, also paying a fee on top of the estimated offer, without confirming the size or design of the job. Service providers then have to pay a cancellation fee if the customer does not want to proceed with the job due to the quote not reflecting the price of an accurate service. Any potential customers looking to complete a project through Airtasker, PLEASE READ THIS; as a service provider, I recommend that you please use google, hipages, or search for local businesses rather than using Airtasker. The costs you are paying directly to Airtasker are exorbitant and will not save you money, nor will it become more convenient. YOU WILL PAY ROUGHLY 25% MORE THAN YOU WOULD BY USING ANY OTHER SERVICE. Please don't be exploited by this greedy, malicious, predatory and poorly run company.
iOS
Jan 27, 2025
Keeps crashing as i try and write a task
Do i need to order an airtasker to fix the app?
iOS
Jan 28, 2025
Fees are to high!!!!
Your fees are absolutely ridiculous. Would have to say it's highway robbery.
Airtasker - Product Description
To-do list never getting shorter? Take the burden off and find the help you need on Airtasker. Simply let people know what you need done by posting a task, then pick the offer that works best for you! Sort out the details while we hold the payment securely for you, then once it’s done you can release it to the Tasker. Or are you looking to earn some extra money? Airtasker gives you the flexibility to work when you want, with whomever you want and doing whatever you want. Plus you decide what is a fair price for the task - you’re in control!! TASKERS IN YOUR COMMUNITY We’ve got a huge community of Taskers ready and willing to help out. So when you post a task you need done, there’s a good chance there’ll be someone round the corner eager to help! RATED & REVIEWED TASKERS When a task is done it gets rated and reviewed - so you can find out about the quality of a Tasker’s work and how reliable they are before you accept an offer. PAY SECURELY Payment for the task gets sorted out when an offer is accepted and held securely until the task is done. So both Posters and Taskers can be confident that payment is ready and the task can get done without hesitation. COVERED BY INSURANCE Insurance is there to ease any worries – making sure the Tasker has liability insurance while performing most task activities*. POPULAR TASKS We get all sorts of weird and wonderful tasks on Airtasker - after all, nearly anything can be done through it! But here are some of our most popular types: - House cleaning services - Moving services - Home repairs & handyman jobs - Yardwork services - Pick-up & delivery - IKEA furniture assembly - Virtual and online assistance - Photography - Blog support - Personal assistant and office services - Airbnb tasks (cleaning, key drop off) For Posters: • GET ANYTHING DONE - Post whatever you need done • VERIFIED TASKERS - Find great Taskers with independently verified badges • YOU CHOOSE - Choose the offer that’s best for you • PAY SECURELY - Make payment upfront and keep it secure until the task is done • MESSAGE PRIVATELY - Get live updates on your task progress For Taskers: • 1000s OF TASKS - Browse thousands of new tasks to do every day • YOUR SKILLS MATTER - Use your own unique skills and experience to tailor your offer • YOU’RE THE BOSS - Set what you’ll do, when you’ll work and for how much • BOOST YOUR PROFILE - Show off your skills with verified badges • YOU’RE COVERED - Get a range of benefits (including insurance*) with each task *T&C’s apply.
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