25
poor
Alarm.com | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
71 Reports
71 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
39 Reports
39 Reports
User Feedback
35%
iOS
39 Reports
39 Reports
65%
Android
71 Reports
71 Reports
Alarm.com - Latest Quality Issues
iOS
Dec 14, 2024
Forced 2 factor authentication
I find it unacceptable that you FORCE people to configure two factor authentication or the app cannot be accessed. If I don't want to use it's my problem and my decision.
iOS
Dec 14, 2024
No simple way to reconnect Wi-Fi
I've been on this app for 10 minutes trying to reset to a new Wi-Fi and I can't find Wi-Fi anywhere very confusing
iOS
Dec 14, 2024
Great overall
I love this app overall. Works very well for me on iOS. I control the garage doors and two access doors. Some hiccups but very few to report. Have an issue with their suggestions via email to update the app but I don't see anywhere on the app the version number or how to update it manually. Lots of apps have both options. Easy to do!
iOS
Dec 14, 2024
Basic
The alarm has gone off a few times but nothing has registered with your central hub which is quite worrying. There is no way of making an alert from the app. There are only 2 std options for alarming which really is not sufficient- you can alarm everything or after that it is a choice between the different risks. Definitely a lot of room for improvement.
iOS
Dec 16, 2024
Failure to pay
When applying the monthly payments, an error appears. That it does not allow us to know if the payment was made.
Android
Dec 16, 2024
Works intermittently I
iOS
Dec 18, 2024
Won’t load
My husbands and my apps won't load past the login. It's a helpful app when it will load but we haven't been able to use it for weeks. Can't get support because that link won't load either.
Android
Dec 19, 2024
Works off and on. Not consistent.
Android
Dec 20, 2024
Issues with logging in, constantly changing password due to "password in correct" Uninstall the app and reinstall doesn't help
Alarm.com - Product Description
Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
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