27
poor
Alarm.com | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
44 Reports
44 Reports
User Feedback
50%
iOS
44 Reports
44 Reports
50%
Android
44 Reports
44 Reports
Alarm.com - Latest Quality Issues
iOS
Jan 22, 2025
App is essentially useless
Awful navigation, UI is lazily built and unintuitive and it's seemingly impossible to share user access. Furious I have to use this derelict piece of junk for the next three years.
Android
Jan 22, 2025
Never had a single issue with this app until the last update. Now I have to log in every single time and sometimes I can't even do that, I have to force stop just to log in Please fix asap!!!
Android
Jan 22, 2025
75% of the time it doesn't work programming my smart thermostat. No update in the app. Needs improvement
iOS
Jan 22, 2025
Review
This app is too hard to navigate and is not user friendly.
Android
Jan 24, 2025
When I first downloaded the app clips was shown immediately. Now I am getting clips 2 days later. Some clips I don't receive. I can see people in my yard through my window , however the clips don't show up. Maybe it's a pick and choose 🤔 🤷 😏. So far I haven't had issues with arming and disarming through the app. I would love for all clips to show the moment of event. Otherwise so far great app.
Android
Jan 24, 2025
panel is not working right
Android
Jan 26, 2025
Not user friendly
Android
Jan 29, 2025
Unable to override alarm while in "Do not disturb". Also, even with all notifications enabled, alarm sound (for this device) is marked as silent (yes, I have picked a sound, volume up, everything is allowed and turned on). Samsung s24. Get this fixed ASAP. Thanks!
Android
Jan 30, 2025
App stop working, doesnt update or even change the AC temperature, doesnt turn on/ off lights
Alarm.com - Product Description
Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
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