Quality degradation at ALAT  
Users report higher volume of Quality Issues than usual
64
fair

ALAT | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
155 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
14 Reports
User Feedback
8%
iOS
14 Reports
92%
Android
155 Reports
ALAT - Latest Quality Issues
Android
Nov 12, 2024
I really don't know what is wrong with you people, u av refuse to upgrade me after uploading several information u requested for. Also u brought 5000 eligibility loan on my dashboard and I took the loan but the app was complaining on bvn cannot be verified. Why ?
Android
Nov 13, 2024
Yesterday I couldn't find my balance on the app again till now, I've been consulting the customer service on all social platforms but they refuse to give answer Wickedness
Android
Nov 14, 2024
I haven't been able to log in to my account. It keeps saying error after I snap the photo verification
Android
Nov 14, 2024
Very poor they hang peoples money, their customer service is poor, they are scam
iOS
Nov 14, 2024
Very bad app
You uninstall the app, and when you try to install it back into your phone, you're not able to do so. It starts saying all sort of things that are not recognizable
Android
Nov 15, 2024
I so much love Alat but my big problem about them is l can't upgrade to level 2
Android
Nov 15, 2024
Nice app for transactions but. They charge too much.
Android
Nov 15, 2024
The log in method is poor It's should allow finger print and faceb ID by now
Android
Nov 15, 2024
I have been using this bank and app for over a decade now and I can say it is the best bet in swift mobile banking. However, what displeases me is the goal savimgs aspect, creating a saving goal and receiving interest is something that shoube optional. As a Muslim, taking, giving or eating interest is strictly prohibited, hence with the incapablility to decide to either to take the intrest, the goal saving is completely useless to me and many others I believe can relate. Kindly work on this.
ALAT - Product Description
Nigeria's first fully digital bank, designed to help you save more.
Schedule transfers, save and pay bills automatically, get your bank card delivered to you anywhere in Nigeria and get up to 10% interest on your savings.

What's great about ALAT?


- Open an account in less than 5 minutes.

- Schedule transfers and bill payments.

- Save easily with automated goal saving.

- In-app debit card pin setting.

- Free bank card delivery anywhere in Nigeria.

- Control your bank card from your phone.

- Works with all Nigerian bank cards.

- No hidden charges.

- Up to 10% interest on savings.

If you're tired of regular old banks and you want to take control of your money, ALAT is for you. Join us!

There's more good stuff on https://alat.ng.

If you're curious or you need help, send an email to help@alat.ng or call 0700CALLALAT.

*Requires a working internet connection. SMS and data charges may apply.
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