43
poor

Albert: Banking on you | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
Work at Albert Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Albert Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
46%
Android
223 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
266 Reports
User Feedback
54%
iOS
266 Reports
46%
Android
223 Reports
Albert: Banking on you - Latest Quality Issues
iOS
Mar 29, 2025
WORST APP EVER! THEY STEAL MONEY
every week they keep taking money from me and it won't let me withdraw it because i can't verify my account. delete my account albert please
iOS
Mar 29, 2025
Awful
complete joke, money hungry way over price and make you jump through thousand hoops, if you ever want to cancel do not recommend
iOS
Mar 30, 2025
Continued issues with bank linking
Happens pretty much every pay cycle. It doesn't take out the full amount, I pay the balance THE SAME DAY, then it takes 3-5 business days to register my payment…all because of bank linking issues. Support is always quick to answer and confirm payment. If they can see it, why can't the app update it? Frustrating. I do like their customer service, however, and when it works, money is transferred pretty quickly.
iOS
Mar 31, 2025
Predatory app
If you dont care about a high subscription fee for a couple of useful things that you can get for free on other apps, go for it. They will force you to subscribe to their high priced subscription then when you want to cancel, theyll make you have to withdraw all your funds which will take some time, and in that time magically more funds will be added to your account. So when you go to finally deactivate you cant cause you still have funds. Then this will continue to happen till the next month arrives and they charge you $17 again. Then repeat. Theres no person to call just a bot to text that provides no help.
iOS
Mar 31, 2025
Scam
The app makes it as hard as possible to cancel. Buyer beware.
iOS
Mar 31, 2025
Charged me for months
Literally could not figure out how to cancel this for months until they made it easier. Never used it. Probably gave them like $100. 0/10 do not recommend.
iOS
Mar 31, 2025
Scammers
They make it difficult to close your account and keep withdrawing subscriptions
iOS
Apr 1, 2025
Do not trust this app
They will make it impossible for you to cancel a membership that I don't remember ordering. They will not refund your money. I was not able to continue to my account until I choose an upgrade on the plan. This is a scam. Don't trust this app
iOS
Apr 1, 2025
Scam and Fraud
This app is nothing but a scam. They take your money and give nothing in return. Stay away from these frauds!!!! 🚨🚨🚨🚨🚨🚨
Albert: Banking on you - Product Description
THE SIMPLE WAY TO BANK, SAVE AND INVEST

Bank, save, invest, and budget  — with a Genius team of money experts to guide you. Get up to $250 with Instant and set up direct deposit to get paid up to 2 days earlier. With Genius you can also earn cash back with your debit card and save and invest automatically in the app.

Albert is not a bank. See disclosures below for details.

EVERYONE NEEDS A GENIUS IN THEIR LIFE

Our Genius team of real human experts are here to answer everything, from the toughest to the simplest to the most embarrassing questions. That means budgeting, credit cards, student loans — even buying a home. More than 10 million people trust us.

GET UP TO $250

Get up to $250 with Instant overdraft protection on your Albert Cash account. Fee-free. No credit check. Transfer, ATM, or other applicable fees may apply. Download the app to see what you qualify for.

SAVE SMARTER

Albert tracks your income and spending to find dollars you can save automatically with Genius. Plus get cash bonuses just for saving. If you need the money you’ve set aside, withdraw it any time.

GUIDED INVESTING
 
Invest your money with Genius. Buy stocks and themed ETFs like companies supporting a sustainable world. Plus, let Genius create your custom portfolio built for your financial goals. Start with just $1.

SECURITY

• Albert uses cutting-edge security technology to protect your sensitive information.
• Albert Cash and Albert Savings accounts are FDIC-insured. Should the member bank holding your balance fail, you'll be insured for up to $250,000 of your money in the account. Albert Investing accounts are not FDIC insured or bank guaranteed.
• Albert Securities is a Member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org.

DISCLOSURES

Albert is not a bank. Banking services provided by Sutton Bank, Member FDIC. Albert Savings accounts are held for your benefit at FDIC-insured banks, including Coastal Community Bank and Wells Fargo, N.A. The Albert Mastercard® debit card is issued by Sutton Bank, Member FDIC, pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Cash withdrawal fees apply to ATM withdrawals.

Albert Instant is an optional service that allows eligible members to overdraw their Albert Cash account beginning at $10 and going up to $250 for debit card purchases, ATM withdrawals, and transfers. Eligibility can vary and is based on each individual’s ongoing account history and activity, and is up to Albert’s discretion. If overdrafts are not repaid within 10 days, you may be suspended from accessing additional overdrafts. Whether your overdrafts will be paid is discretionary and we reserve the right not to pay.

Bonus and cash back programs subject to terms. Early access to direct deposit funds may vary depending on the payer’s deposit timing. See app for details.

Securities products and services offered to self-directed investors through Albert Securities LLC, Member FINRA/SIPC. View important disclosures at albrt.co/disclosures

Advisory services offered through Albert Investments, LLC. Investments are risky: you could lose money, and past performance is no guarantee of future returns. For more information, see our Form ADV Part II and our Terms of Use at albert.com.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners