22
poor
Albert: Banking on you | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
174 Reports
174 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
163 Reports
163 Reports
User Feedback
48%
iOS
163 Reports
163 Reports
52%
Android
174 Reports
174 Reports
Albert: Banking on you - Latest Quality Issues
iOS
Nov 15, 2024
Incredibly difficult to unsubscribe
App took money from me for months after I was under the impression my account was deactivated. DO NOT USE THIS APP!
iOS
Nov 15, 2024
Not what i expected
Didn't work for me.
iOS
Nov 15, 2024
Stop charging my card wth
I been unsubscribed from them and they be charging me 10 dollars
iOS
Nov 15, 2024
Scam
Sold my info to all kinds of credit bureaus
iOS
Nov 16, 2024
Takes your money
Tried to disconnect my bank account from the app. Albert ended up taking $50 from me. I Will never use this app again. 10/10 don't recommend. Bad interface.
iOS
Nov 16, 2024
Terrible/scam company
Don't believe. The 4.6 stars on reviews. I recently realize that most apps have very skewed reviews. This is the only app I've ever use that refused to let you delete the app because there's so many stipulations. They take money out of your account without even asking you can't change the settings and they consider it “savings” that you can't control. if you have any money in your account including your fake “savings” account you are not allowed to delete your account. They will continue to take their fees and continue to take all your money as much as possible.Imagine trying to delete a app for two months and losing $40 and there's literally nothing you can do. Well I know what I'm gonna do I calling my bank to not allow any more charges on this account. Terrible company and you should go out of business. Calling The BBB on you scammer as well, completely done with these stipulations
iOS
Nov 16, 2024
Its a joke
I am having problems and struggling financially for the past couple years just like everyone else. I had borrowed money from my friend so I can pay my gas bill and before I could get into the account to transfer over to another account to make sure I had the money, they took it all out. And then I was back to $.18 again. I sent them a message. I had asked him to put it back in my bank account so I can pay a gas bill and they said unfortunately this is irreversible. so if you're broke, and you don't have enough to cover what you need to pay because you're struggling this out because they will immediately take it out and they don't care. So now I have nobody to borrow from I'm gonna have to spend a week without heat. After I get the rest of what I owe taken care of I'm closing out the account and I will not look back..
iOS
Nov 16, 2024
Bad faith.
This app will charge you without being transparent that it's signing you up for a paid service. It is not simply a budgeting app. Do NOT download.
iOS
Nov 16, 2024
Sketchy sneaky fees and they hope you don’t notice
The app is just a scam that will charge you hidden fees here and there until you realize they are taking a bunch of your money. If you complain they will apologize and try to negociare a refund. The reps hide on a generic email, you never deal with someone with a name, there is no phone number, nothing. They just make up's their titles así they go.
Albert: Banking on you - Product Description
THE SIMPLE WAY TO BANK, SAVE AND INVEST Bank, save, invest, and budget — with a Genius team of money experts to guide you. Get up to $250 with Instant and set up direct deposit to get paid up to 2 days earlier. With Genius you can also earn cash back with your debit card and save and invest automatically in the app. Albert is not a bank. See disclosures below for details. EVERYONE NEEDS A GENIUS IN THEIR LIFE Our Genius team of real human experts are here to answer everything, from the toughest to the simplest to the most embarrassing questions. That means budgeting, credit cards, student loans — even buying a home. More than 10 million people trust us. GET UP TO $250 Get up to $250 with Instant overdraft protection on your Albert Cash account. Fee-free. No credit check. Transfer, ATM, or other applicable fees may apply. Download the app to see what you qualify for. SAVE SMARTER Albert tracks your income and spending to find dollars you can save automatically with Genius. Plus get cash bonuses just for saving. If you need the money you’ve set aside, withdraw it any time. GUIDED INVESTING Invest your money with Genius. Buy stocks and themed ETFs like companies supporting a sustainable world. Plus, let Genius create your custom portfolio built for your financial goals. Start with just $1. SECURITY • Albert uses cutting-edge security technology to protect your sensitive information. • Albert Cash and Albert Savings accounts are FDIC-insured. Should the member bank holding your balance fail, you'll be insured for up to $250,000 of your money in the account. Albert Investing accounts are not FDIC insured or bank guaranteed. • Albert Securities is a Member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. DISCLOSURES Albert is not a bank. Banking services provided by Sutton Bank, Member FDIC. Albert Savings accounts are held for your benefit at FDIC-insured banks, including Coastal Community Bank and Wells Fargo, N.A. The Albert Mastercard® debit card is issued by Sutton Bank, Member FDIC, pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Cash withdrawal fees apply to ATM withdrawals. Albert Instant is an optional service that allows eligible members to overdraw their Albert Cash account beginning at $10 and going up to $250 for debit card purchases, ATM withdrawals, and transfers. Eligibility can vary and is based on each individual’s ongoing account history and activity, and is up to Albert’s discretion. If overdrafts are not repaid within 10 days, you may be suspended from accessing additional overdrafts. Whether your overdrafts will be paid is discretionary and we reserve the right not to pay. Bonus and cash back programs subject to terms. Early access to direct deposit funds may vary depending on the payer’s deposit timing. See app for details. Securities products and services offered to self-directed investors through Albert Securities LLC, Member FINRA/SIPC. View important disclosures at albrt.co/disclosures Advisory services offered through Albert Investments, LLC. Investments are risky: you could lose money, and past performance is no guarantee of future returns. For more information, see our Form ADV Part II and our Terms of Use at albert.com.
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