25
poor
Alight Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
29 Reports
29 Reports
User Feedback
36%
iOS
29 Reports
29 Reports
64%
Android
52 Reports
52 Reports
Alight Mobile - Latest Quality Issues
iOS
Dec 19, 2024
Horrible
Very difficult to find any info. Constantly asking about cookies. Needs a total revamp.
iOS
Dec 19, 2024
Recent update fail
Since the most recent update to 5.4.0, I can't even open the app.
iOS
Dec 20, 2024
Review
On my phone there are certain things I cannot get. I have to go to my computer like taking My standard deduction
iOS
Dec 20, 2024
terrible new UX
UX changes often. no way to appeal denied claims. (there used to be) Really unhelpful AI barrier to getting help. Ultimately no way to get help. so this front end to At&T benefits is just a way to ignore retirees.
iOS
Dec 20, 2024
Cannot use app w latest release upgrade
I cannot use the app, message to log into website after receiving the following message: Shared access is only available online To continue, log in through a website
Android
Dec 20, 2024
Unable to log in
Android
Dec 21, 2024
Cannot logging, wasting time
Android
Dec 22, 2024
Always "loses connection" when trying to browse providers and switching windows. Then have to start all over from login
Android
Dec 23, 2024
Difficult to navigate and understand
Alight Mobile - Product Description
Access your employer benefits – health, retirement and payroll details anytime, anywhere. Alight mobile app is available for any employee and benefit participants of companies that partner with Alight Solutions to administer their HR and benefit programs. Once logged in, you can access your personal benefits information wherever and whenever needed. Use this app to: - Find a doctor or urgent care clinic - Enroll in important benefits - Review your medical plan and spend - Review your 401(k) contribution elections and make changes if needed - Review your pension benefit - See if you are on track for retirement - Access and save a copy of your insurance card - Get help from your personal Health Pro - Explore other benefit resources all in one place - Review your time off balance - Accessing your Wellbeing benefits and step challenges with HealthKit integration Disclaimer: Features available on this app are dependent on your employer’s benefit plan. Subject to terms, conditions and availability. Alight is a registered trademark Alight Solutions LLC. ABOUT ALIGHT SOLUTIONS Work and life. Companies and people. Innovation and understanding. We understand the powerful human connections that create success for your organization. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. We are proud to be shaping the future of work and life for organizations, people and their families.
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