62
fair

Allstate® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
335 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
43 Reports
User Feedback
11%
iOS
43 Reports
89%
Android
335 Reports
Allstate® Mobile - Latest Quality Issues
Android
Dec 19, 2024
Policy went up $6
Android
Dec 19, 2024
This app does not give the information I am looking for easily. It is always a hassle!
Android
Dec 19, 2024
Well, the app is having issues again. It took my drivewise history and changed many of my trips to having an infraction. It took me forever to correct them manually. Then correcting them does not stay unless you close the app and reopen it. I had to do one by one this way. Thanks for the reply. The issue you are referring to is not what I'm referring to. Please read my post again.
Android
Dec 19, 2024
Can't get this to work. Says I have no devices to hook to!
Android
Dec 19, 2024
App keeps crashing while driving the vehicle. I tried reinstalling and it's still giving me the same problems.
Android
Dec 19, 2024
You can use this app to give them money and be tracked and have that info sold away. What you can't do is download a pdf of your statements, you can't access a print document of the stuff you need to legally cary, all of those functions are advertised and broken. They have you jump through the hoop and come through on 0% of their end of the bargain. Parasites. This is why the world hates you.
Android
Dec 19, 2024
It's too hard to login
Android
Dec 19, 2024
App is worthless. Worked well the first year. I think it doesn't work so we can't get the money we deserve. It's frustrating when you are a good driver and can't use it. I feel it is like false advertising!!!
Android
Dec 20, 2024
App does not track my trips. Only works 10% of the time. Will stop tracking in the middle of my trip. States it lost my wifi connection. I have all the updates and even went to the Allstate office for help. Please do a better job.
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.

Features:

Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
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