62
fair

Allstate® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
300 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
50 Reports
User Feedback
14%
iOS
50 Reports
86%
Android
300 Reports
Allstate® Mobile - Latest Quality Issues
Android
Feb 28, 2025
After a few days things seem to be working well fir the APP. Then for the past two days "DRIVEWISE"dId not collect data the data. The app has been updated I use Android 14.0 (S24FE) to collect the data. There's no data collection for 25 and 26th of February 2025
Android
Feb 28, 2025
Drivewise is cool but it's not been collecting my trips here lately. And, it has been updated regularly.
Android
Feb 28, 2025
Not user friendly.
Android
Mar 1, 2025
Does not work right. Won't give me a verification code.
Android
Mar 1, 2025
App is a PITA. Drivewise is absolute trash. I can't change the drive that I wasn't the driver. And you have to exit every single time you change something.
Android
Mar 1, 2025
too high quote and agents dond help to lower statements.
Android
Mar 1, 2025
It's stuck on location settings. I can't move on to finish setting up app.
Android
Mar 1, 2025
Drivewize was horrible to set up for a couple.
Android
Mar 1, 2025
Not user friendly
Allstate® Mobile - Product Description
Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.

Have your insurance where you need it, when you need it.

Features:

Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.

ID cards – Access a digital proof of insurance right on your phone.**

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history.

Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.

Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer.

Coverages – See policy information and details about your coverages.

Agent Access – Instantly contact your agent through the app, no log in required.

QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident.

*Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life.

Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

**Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.
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