50
poor
Ally: Banking & Investing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
195 Reports
195 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
144 Reports
144 Reports
User Feedback
42%
iOS
144 Reports
144 Reports
58%
Android
195 Reports
195 Reports
Ally: Banking & Investing - Latest Quality Issues
Android
Feb 28, 2025
Horrible experience with payments. Either its not explained well or there system doesn't understand that im trying to make a payment now. I don't know. Either way they charge a ridiculous amount for return fees and considering I already paid but their system applied it as a different payment and not the outstanding payment so I incurred another fee. Just a bad experience. So my suggestion is don't make any extra payments or don't use the company
Android
Feb 28, 2025
This app stinks anymore! I cant even login it won't even get me to that screen before it closes out.
Android
Feb 28, 2025
The app doesn't work!
Android
Mar 1, 2025
Can't log in. Text doesn't work. Garbage app
Android
Mar 1, 2025
Here we go again Ally app, now since the updates that I think happened on Saturday, when I tap on any spending bucket that I already created, it opens "create new bucket" screen, instead of the spending bucket I'm trying to open and look at please fix ASAP. I'm trying to budget and transfer amounts into my buckets but can't.
Android
Mar 1, 2025
As many others have said, as a bank, I enjoy Ally. There are some disadvantages like not being able to deposit cash directly but that can be solved by keeping another bank to do so. For the app on Android devices however, it is nothing short of a frustrating experience. App crashes, buckets greyed-out that have money in them, app glitches, the list goes one. I've had issues with our buckets since we got the bank which is really the only reason we use Ally. Terrible app.
Android
Mar 1, 2025
Ally is great. the app has problems. the spending bucket system barely works.
Android
Mar 1, 2025
App is meh, continuously has error messages pop up, can usually close the app and get back into it
Android
Mar 2, 2025
Too many updates. 2 year update: Now this app is incompatible with my phone. How can they no longer support the app for my phone & my money still be in their bank? Ridiculous
Ally: Banking & Investing - Product Description
Ally Banking & Investing Save, invest, and manage money Making your financial life simple and secure has always been our thing. Easily manage your bank, credit card, invest, and home loan accounts on the go—all in one mobile banking app. Bank with us to: • Save faster with smart savings tools: buckets and boosters • Set aside money for recurring expenses with spending buckets • Stress less with no overdraft fees • Transfer money, pay bills, or use Zelle® to pay anyone with a U.S. bank account • Deposit checks from your phone with Ally eCheck Deposit℠ • Find 43,000+ no-fee Allpoint ATMs: we reimburse up to $10 per statement cycle for fees charged at other ATMs nationwide • Keep tabs on your debit card usage with card controls • Manage CD interest disbursement and maturity options • View and send secure messages, or chat with us 24/7 using Ally Messenger Keep up with your credit card: • Make secure credit card payments, review credit statements, and check your FICO score for free • Ally Mastercard credit cards available by invitation only Three ways to invest with us: Robo Portfolios • Our intelligent tools do the heavy lifting to manage and monitor your investments • Invest free of advisory fees with our cash-enhanced portfolio, or invest more of your money in the market with a market-focused portfolio (available for a fee) • Automate your investing with one of our four portfolio strategies Self-Directed • Trade commission-free on eligible U.S. stocks, options, and ETFs • Filter and find exchange-traded funds with our ETF screener • Use advanced charting tools for technical analysis Wealth Management • Receive ongoing guidance from one dedicated advisor for all your assets – even ones we don’t manage • Link and track financial accounts outside of Ally for a 360° view of your finances • View and monitor your net worth, investment exposure, and performance • Start with a $100,000 minimum in assets under care (funds with us) If your mortgage is serviced by us: • Track your progress towards paying off your home loan with real-time updates • View account details, upcoming statements, and past transactions • Use Autopay to set up recurring payments with no additional payment fees • Schedule additional principal-only payments at any time We’re serious about security • We never store personal or account information on your phone • Our security codes provide extra protection when you log in from a computer or device we don’t recognize • Our Online & Mobile Security Guarantee protects you against fraudulent transactions More details • Ally Mobile is free – your mobile carrier’s message and data rates may apply • Compatible with iOS 15.0 or higher • Deposit and mortgage products are offered by Ally Bank, Member FDIC; Equal Housing Lender [house logo], NMLS ID 181005 • Securities offered through Ally Invest Securities LLC, member FINRA/SIPC • Advisory products and services are offered through Ally Invest Advisors Inc., a registered investment adviser • Securities are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE • You may not be approved for real-time quotes • Savings buckets and boosters are features of the Ally Bank Savings Account. Spending buckets are a feature of the Ally Bank Spending Account
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