66
fair
AlRajhi Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
855 Reports
855 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
85 Reports
85 Reports
User Feedback
9%
iOS
85 Reports
85 Reports
91%
Android
855 Reports
855 Reports
AlRajhi Mobile - Latest Quality Issues
Android
Mar 28, 2025
Payment of the payment request is not accepted. After entering the payment request alert, choosing Pay, then pressing Confirm and entering the 4-digit temporary code, a message appears within the application with the content "No details" with a "OK" button and the amount is not paid 2: It is not accepted to add a beneficiary, after entering the beneficiary number, pressing Add Beneficiary, and entering the temporary 4-digit code, a message appears within the application with the content "System error: 358
Android
Mar 28, 2025
The last update is very bad, the main page and the interface is unclear. And the new update suspends worse, worse, worse and worse than before. It is not allowed to enter a word automatically, and the icons are dispersed, and the operations are difficult to use, bad, bad, bad, and the update is mandatory, and when the update is expected, it will be easy, but I was disappointed. Every update is worse, worse, and worse than before
iOS
Mar 28, 2025
Many technical problems
There are many technical problems in the app and the app is slow and helping customers in the app is very bad
iOS
Mar 29, 2025
There's trouble.
Good but there are a lot of technical problems
iOS
Mar 29, 2025
city
The worst version of the application does not recognize the face every time I open it it asks for quick entry and register, but it does not save the beneficiaries do not appear easily by searching I had to close the application several times The update is the heart of the service and returned it behind from the best banking application to the worst banking application Unfortunately it is unbelievable every time I enter I register from real and new from him time Literally he does not recognize the face at all
iOS
Mar 29, 2025
The app is uneasy and customer service.......... 😏
I tried to enter the application for 7 consecutive days, and the message appears that the device is not registered, and when I try to register it, a message appears that exceeded the number of devices allowed, and I only use my device, I submitted several complaints, and unfortunately they were not resolved
iOS
Mar 29, 2025
The problem must be solved
The disappearance of the names of some beneficiaries, when do you find a solution to the problem?
iOS
Mar 31, 2025
It doesn't work well.
The application that has been updated does not work, we cannot request funding through it, there is an error that always appears to be a defect in the system, update the application is fast
iOS
Mar 31, 2025
…
The application failed with technical support and the system is very bad, everything I came without the password I righted my card and settled all the steps rejects the last thing that says try another time for me a month and I am also suspended .
AlRajhi Mobile - Product Description
The all-new “Al Rajhi” App Easy, fast and fully developed banking solutions The cutting-edge Al Rajhi app offers you a suite of personal banking services on your mobile. With an improved interface and a state-of-the-art design, Al Rajhi app provides you with a customized personal banking experience, to manage all your banking operations anytime, anywhere… with just a simple touch. In addition to a wide variety of services and products you can benefit from, without the need to visit the branch, you can shop via the Al Rajhi app eMarket and get personal financing in a matter of seconds. Enjoy some of the most important features, including: • Enhanced app performance • New and user-friendly design with a customized user interface through light or dark modes • Adding a beneficiary is now easier via QR code • Instant financing through the app without the need to visit the branch • Request and manage Al Rajhi cards • Latest offers and update notifications • Manage and settle bills in addition to one-time bill payments • Standing orders for payments and remittances • Easily manage cards A bundle of services awaits! Start a one-of-a-kind banking journey that will lead you to discover new and improved features. Download the new Al Rajhi app now!
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