54
fair

Amazon Relay | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
26 Reports
User Feedback
43%
iOS
26 Reports
57%
Android
35 Reports
Amazon Relay - Latest Quality Issues
iOS
Nov 12, 2024
Face scans
Facial scan is irritating 🤦🏻‍♀️
iOS
Nov 13, 2024
Malfunctioning
Lots of malfunction and freezing On top of everything when we dispute WE ARE ALWAYS IN THE WRONG AND AMAZON ALWAYS ON THE RIGHT NOT FAIR
Android
Nov 13, 2024
Cant see the loadboard in the app.
iOS
Nov 13, 2024
Time
Signing for every bol is insane. Should be able go upload them all and sign 1 for all. This takes so much time.
iOS
Nov 14, 2024
Problem
App have a lot of problems
Android
Nov 14, 2024
glitchy, garbage app.
Android
Nov 14, 2024
Navigation sucks, and on some stops it it gives me an "unable to navigate" which then I haven't use another Navigation app. Also when I'm scanning the pallets to load on my truck, turthe screen on my phone turns off it clears my scans (annoying) causing me to have to scan everything all over again. Please fix. It only does this on my android but works fine on my iPhone
Android
Nov 16, 2024
I have a Google Pixel 9 Pro XL. This app keeps showing a vpn error message all the time. Pretty much everytime it refreshes. You would have to go to settings and delete all data app or even uninstall the app. Then download it again or log back in. Frustrating and repetitive proccess.
iOS
Nov 17, 2024
Up
Sometimes freezing
Amazon Relay - Product Description
The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. 

If you’re a carrier or owner-operator, you’ll like… 
 
* Load Board that makes it easy to book loads that fit your schedule
* Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes
* Post A Truck, which automatically books loads that match truck availability
* Trips page, where you can view booked loads and assign or update drivers
* Push notifications about important updates and announcements from Relay

Drivers will enjoy…

* Free navigation on truck-friendly routes, including routing to Amazon truck entrances
* Lane guidance that tells drivers which lane they should be in while approaching their next turn
* Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule
* Load History, where drivers can view the last two weeks of loads hauled for Amazon
* Ability to report delays or disruptions to company dispatchers and Amazon
* Digital proof of delivery and bills of lading documents that make it easier to track paperwork

By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
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