65
fair
Amazon Relay | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
40 Reports
40 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
20 Reports
20 Reports
User Feedback
33%
iOS
20 Reports
20 Reports
67%
Android
40 Reports
40 Reports
Amazon Relay - Latest Quality Issues
Android
Dec 6, 2024
Which company, such an application, explain to me why and for whom I have to send you my photo and a photo of my driver's license, if you do not have the right to collect such information?
Android
Dec 6, 2024
45 days still not have any responses for any emailS
iOS
Dec 7, 2024
Works great if you’d like to waste time
One of the top companies in the world with programmers from all over the world at their disposal yet they cannot make a user friendly app for single truck owner operators. I don't care how sophisticated the Relay app is or how many high IQ hours were spent on planning, designing, and developing the App because if I, a one person company, have to constantly manage two separate accounts, then the only thing I will do for Amazon is leave this single star review. Thank you for showing me that sometimes, something great can also be lame at the same time. Cheers to all your hard work and only thinking about what suits you best!
iOS
Dec 7, 2024
Scheduling/communication
A lot of times the schedule will update and shorten my time while I'm taking a break and make me late. Also I'll show up to pick up a trailer that's showing it's ready and I'm told it's not ready. After waiting for my SDT I get told that it's been ready for hours.
iOS
Dec 12, 2024
Working with this company is very bad
Working with this company is very bad when the weather is bad or you are on the road, whether you meet the reservation or deliver it, and there is a crowding or an accident you call them and tell them about it. With all these problems that get on the road, they will reduce the level of company performance, and when you have a reservation and you go to meet your reservation, your reservation is canceled, and then they pay $175, and if you have booked the blocks for more than a day and your company has been suspended because of the renewal of anything, they will cancel your reservation and then your company's performance level decreases and you send them an email and talk to them, no one helps you
Android
Dec 16, 2024
Disappointed by the support part. and the app fails with locations and lowers your performance.
iOS
Dec 17, 2024
metric
We need to look better at the routes of the trip when redirecting a trip, and not ask for GPS of the redirection until the new download if you have never arrived !!
iOS
Dec 20, 2024
App
App stuck multiple time
iOS
Dec 20, 2024
Not good
Very difficult to get loads that pay a descent rate per mile. Most of the rates per mile on this app barely covers your diesel. I'm not sure how someone can make a living driving for this company. Unless you are driving an electric semi truck you won't make money . 🤮
Amazon Relay - Product Description
The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
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