50
poor

Amazon Shopping | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
7320 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
1554 Reports
User Feedback
18%
iOS
1554 Reports
82%
Android
7320 Reports
Amazon Shopping - Latest Quality Issues
Android
Dec 20, 2024
Videos on product pages won't play!
Android
Dec 20, 2024
Was offered a $5 off to order from the app. Ordered and no discount. Absolutely no way to talk to anyone to get it fixed. Am I expected to spend hours clicking through a maze of dead ends up get my $5 back?! Amazon is turning into a trash heap
Android
Dec 20, 2024
THIS COMPANY IS FULL OF CROOKS. AT THIS POINT THE SHADY COMPANIES SELLING BROKEN/FAULTY ITEMS R NOT EVEN THE BIGGEST ISSUE. THEY'RE INTENTIONALLY MAKING IT HARDER 2 RETURN ITEMS. REQUIRING U 2 POST YOUR PERSONAL ID/INFO & SELLING YOUR INFORMATION. I WOULD SAY AFTER U ORDER REMOVE YOUR CARD IN THE PAST. NOW BEST ADVICE I CAN GIVE IS SPEND YOUR MONEY ELSEWHERE. THEY ARE MAKING THEIR LOYAL CUSTOMERS JUMP THROUGH HOOPS, BUT NOT REQUIRING VERIFICATION 2 SELLERS ON THEIR SITE. PendingLAWSUIT
Android
Dec 20, 2024
I've never had so much headache with an app like I'm having now 😞 you buy installment and buy goes directly, I canceled and until today I had no return 😔
Android
Dec 20, 2024
Amazon does not support the return of the product that came wrong I made the purchase more than 2 months ago order a product came another much cheaper now I try to return and I don't even have the seller's attention much less from Amazon a scam I don't recommend
Android
Dec 20, 2024
I'm trying to order an onsie for my daughter to do with her friends. I'm looking at the app, and it's saying that it's gonna be here at ten tonight but hasn't even been shipped. Very frustrating
Android
Dec 20, 2024
I've been robbed by thieves
Android
Dec 20, 2024
It would be a great app for online shopping, if it weren't for the lack of attention when choosing incompetent carriers to make deliveries! 😃
Android
Dec 20, 2024
The new update is horrible. Ive had the same account for over 5 years and it won't let me write reviews. Navigation is horrible. It seems to be adding social media esque posts to it and I don't want that in my app. Bad.
Amazon Shopping - Product Description
Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop.   

Never miss a delivery
Get real-time tracking and delivery notifications so you know where your package is and when it arrives. 

Know exactly what you’re purchasing
Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. 

We’ll notify you when items go on sale
Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. 

Never forget your password
Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. 

Connect with us when it works best for you
Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. 

We’ll find that item for you
Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. 

In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.

Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.

For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.

For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.

If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
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