poor

AMC Theatres: Movies & More | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

2 Points Past 30 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

Android
1 Reports

iOS unitQ Score

iOS User Feedback

98%

iOS
54 Reports

User Feedback

98%

iOS
54 Reports

Android
1 Reports

AMC Theatres: Movies & More - Latest Quality Issues

iOS

Feb 24, 2025

Can’t buy tickets

No matter what payment method i choose the app won't let me pay for my tickets. Nothing fixes this.

iOS

Mar 1, 2025

Ordering issues

You can't order ahead in the app. Never goes through. Just gives error after error. When ordering it should show if something is sold out. You also need to make it possible to activate rewards in the pay screen or make it so the pay screen can be temporarily minimized. Finally, when you check the box to add the reward, nothing happens. It's 2025. Building a functional app is the least you could do. The bar is literally on the floor.

iOS

Mar 1, 2025

Oops an Error Occurred

I get this message when ever I try to pull up my tickets purchased through the app. Tried reinstalling the app and same problem persists. Makes using the app almost more trouble than it's worth.

iOS

Mar 6, 2025

Rip off

I purchased tickets for the wrong day and ask for a refund. You give back $7 less and I can't contact anyone except through email. Very disappointed with the app. If this can't be correct easily I'll just post on Facebook and I will never go to another AMC theater ever again

iOS

Mar 7, 2025

Very Frustrating!

Keeps giving errors when trying to purchase an A list membership. Very frustrating!

iOS

Mar 7, 2025

I Gave Up

The app would not take the correct credit card information. After the fifth try I gave up.

iOS

Mar 9, 2025

App takes payment but does not give tickets

A number of times when I've tried to book through the app, if says there is an error but I still get charged

iOS

Mar 10, 2025

Cannot reschedule

I am running late. I cannot cancel my reservation and get a new ticket. It won't let me cancel because the movie started. It won't let me get a new ticket because the showtime would overlap with my ticket that I'm not using. Extremely frustrating.

iOS

Mar 11, 2025

Horrible app

I've been using Regal's app for two years without a single problem or hiccup. I can't even get AMC's app to allow me to upgrade my membership. I'm trying to get the $19.99 a month package and all it offers is the $24.95. Whatever executive okayed the design and execution of this app needs to be let go.

AMC Theatres: Movies & More - Product Description

The AMC Theatres App is your portal to everything AMC. Buy tickets, get info about the movies you want to see, access your AMC Stubs rewards and make A-List reservations.

Our Theatres: Type in the name of your favorite theatre, or find the theatre closest to you. Find out which theatres feature premium formats like Dolby Cinema at AMC, IMAX at AMC, or RealD 3D.

All About Movies: Discover AMC exclusives, official trailers, movie synopses, cast info, and film ratings from experts like IMDb and Rotten Tomatoes.

AMC Stubs: Log into your AMC Stubs account to earn and track points and rewards. Access your virtual card and scan it at the theatre to apply your savings and rewards instantly. A-Listers can make FREE movie reservations and Premiere members enjoy waived online ticketing fees.

My AMC: Find your purchased tickets, rewards and all things AMC Stubs. 

Food and Drinks Online Ordering: Skip the line by ordering concessions before you get to the theatre. Available at select locations with either express pick-up at the concession stand, or delivery to your seat.

Reserved Seating: Save your favorite seat in the house.

Digital Tickets and Membership Card: Save room in your wallet for more important things! Your phone is your ticket and your AMC Stubs membership card. 

Advance Tickets: Buy tickets the second they go on sale and be the first to see the movies you’re most excited about.

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