82
good

America First Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
Work at America First Credit Union? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at America First Credit Union? Unlock additional insights
Android unitQ Score
Android User Feedback
85%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
14 Reports
User Feedback
15%
iOS
14 Reports
85%
Android
77 Reports
America First Credit Union - Latest Quality Issues
Android
Nov 27, 2024
There been multipls times at a very high rate that I cant login... always reverty to the web browser to login.
Android
Nov 27, 2024
Card guard notifications don't work anymore
Android
Dec 1, 2024
Always rejects my mobile check deposits .I have to use other apps to do this than transfer it .only thing that sucks
Android
Dec 1, 2024
I wish a regular bank financed my car instead of America First Credit Union. This app is cluttered, invasive and has limited useful information. Absolute pain to make a payment they see ALL of my checking account information including my paycheck deposits and it feels invavsive. Takes almost a week to transfer money for a car payment. They should just have a simple portal to make loan payments, instead they make open this stupid credit union account.
Android
Dec 3, 2024
This app sucks!! I Can't make payments on loans extra BS! HAVE TO CALL AGENT WHICH WILL BE RUDE AND UNHELPFUL.
Android
Dec 4, 2024
A credit union that takes advantage of poor seniors with excessive overdraft charges and refuses to refund them.
iOS
Dec 12, 2024
No memo for transfers?
I will change the rating once AFCU adds the option to create a memo on transfers.
Android
Dec 14, 2024
This bank is not personable at all in addition to that card guard which they promised protects your card you can't even find it in the app it doesn't exist you have to search and search and scroll and scroll in addition to that if you need help in emergency in the middle of the night they could care less they don't have any help seriously they have all your money and they could care less. I had to call Visa to have them go through the bank and shut my card off in the middle of the night as I was
Android
Dec 18, 2024
Putting double charges on my card Putting me in the negatives
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. 

America First mobile banking features: 

Dashboard 
Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. 

Mobile Deposits 
There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. 

Budgets & Spending 
Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. 

Transfers 
Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed.  

Account Aggregation 
You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. 

Loans 
No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app.  

Card Guard® 
Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
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