87
good
America First Credit Union | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
59 Reports
59 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
16 Reports
16 Reports
User Feedback
21%
iOS
16 Reports
16 Reports
79%
Android
59 Reports
59 Reports
America First Credit Union - Latest Quality Issues
Android
Oct 13, 2024
Predatory lender. Stay far away if financing an auto loan or any loan for that matter. They will make it very difficult if you refinance with another institiution. They deliberatly drag out the process in order to get any nickle or dime out of you that they can. They sent back a pay off check for thousands and ignored the customer in order to get fees. I have reciepts and call logs with recordings. Absolute scummy bank , if you can call them that. Really horrible app, not easy to use at all.
Android
Oct 23, 2024
I'm new but I like what I see so far. I'm not thrilled with not being able to make mobile deposits for the first 39 days, however.
iOS
Oct 24, 2024
Payment toward principle on auto loan !!!
I made a payment from my bank america a/c checking and was debited on 10/22/204.Today is the 24 of October and it still doesn't show on my loan balance.This is what's know as mafia booking on your behalf.I have checked with my bank and was told it was paid on the 22nd.What's going on with American first credit?????
iOS
Nov 3, 2024
App is always down for maintenance
I swear every time I look at my app, it won't log me in due to system maintenance. Seems odd that they would schedule system down-time during peak day time hours rather than handling this overnight. AFCU needs to focus their attention on issues like this rather than introducing new UI skins
iOS
Nov 5, 2024
Constantly Logs out
The app constantly logs you out!
iOS
Nov 8, 2024
Horrible
Stop making the account number so hard to find
iOS
Nov 12, 2024
BILLPAY
WHERE IS BILLPAY!!! Last update removed billpay WHY???
Android
Nov 15, 2024
Used to be my favorite bank and now I'm tempted to leave it because they're always updating my bank at the most worst of times they update it way too many times and it wouldn't be so bad if they just have card guard separate from the initial app because you can't access card guard when you need to unlock your card for purchase so you're screwed when they have to mess around with the app like for reals when it was separate was so much better!! As a top Google reviewer I think this is ridiculous!
Android
Nov 15, 2024
Genuinely annoyed with AF. It's been hours and I can't access my account. I even went into the bank but their system isn't working. So I can't get to my account with my money. Cool. Thanks America First.
America First Credit Union - Product Description
Having America First mobile banking on your device is like having a personal branch in your pocket. With this handy & secure app, you can transfer funds, deposit money, apply for a loan, and more—at any time, day or night. America First mobile banking features: Dashboard Our sleek, user-friendly interface delivers the services you need quickly. The customizable dashboard also presents the information you want, right when the app is opened. Mobile Deposits There’s no need to deposit checks at branches. Simply take a picture of the front and back of the endorsed check and upload it with mobile banking. Funds will arrive quickly and securely in your account. Budgets & Spending Transactions are automatically categorized so you can track spending and create detailed reports, making maintaining your budget a snap. Transfers Move funds between America First checking & savings accounts or make loan payments. You can also use the app to send money to external accounts, if needed. Account Aggregation You can easily add accounts and cards from other financial institutions into our mobile banking app so you can monitor all your finances in one secure place. Loans No matter where or when, you can apply for auto loans, ask to increase your Visa® credit card limit, open a new line of credit, and more with our mobile banking app. Card Guard® Take control of how, where, and when your America First Visa is used. With Card Guard, you can set geographical or spending limits, and get alerts whenever a transaction takes place.
All intellectual property rights, including trademarks and word marks, are the property of respective owners