49
poor
Ancestry: Family History & DNA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Reference
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
232 Reports
232 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
116 Reports
116 Reports
User Feedback
33%
iOS
116 Reports
116 Reports
67%
Android
232 Reports
232 Reports
Ancestry: Family History & DNA - Latest Quality Issues
Android
Dec 27, 2024
I paid for the test and could initially see my DNA results. 12 months on and this feature is now locked and I have to subscribe to see my own DNA markers, the whole point of taking the test. Could have been good but seems like a scam now
iOS
Dec 27, 2024
Not recommended
1-Star Review I am extremely disappointed with the service I have received. I purchased my DNA sample kit in August 2024, and as of today, December 27, the status still shows “sample received.” That's over four months of waiting with no progress or meaningful updates. I've sent multiple emails and received no response. When I tried calling customer service, they completely ignored my concerns and provided no resolution. The lack of professionalism, efficiency, and accountability is appalling, especially for something as important as DNA processing. I would not recommend this business to anyone.
iOS
Dec 27, 2024
Pay for my history?
Is it capital greed or exploitation to research my own family history? Information that should be made free to me. There shouldn't be a subscription fee that allows me to connect to my ancestry.
Android
Dec 27, 2024
There is a lot of info here provided by Ancestry customers from around the world, but with every other thing you do Ancestry wants YOU to pay what I think is a high premium for a membership that allows Ancestry customers to add and improve the very data that builds ANCESTRY's business. I am really not a fan of this greedy business model.
Android
Dec 27, 2024
You have to pay for almost everything
Android
Dec 28, 2024
Don't even go to their website theyve been charging me $30 a month when I just clicked on their website a year ago while not accepting any charges. I had to call my bank and tell them to stop letting them charge me and I haven't even agreed to pay them anything. Theyve charged me like $100 all together so far. Smh
Android
Dec 28, 2024
very unintuitive. hard to navigate, so difficult to add siblings! all of the auto adds default to parents. very frustrating. also difficult /confusing to mark adoptive branches and relationships. it is unintuitive to decipher adoptive vs adopted relationships. once I confirmed our known family (adopted) it seems to have deleted my mom's biological relationships I'd added. difficult/impossible to add info/people's profiles from existing listings
Android
Dec 28, 2024
I signed in on a new phone and almost everything is missing from my account
Android
Dec 28, 2024
It is good, but sometimes leaves out people on family trees who have been added and are shown on desktop versions.
Ancestry: Family History & DNA - Product Description
Explore who and where you came from through photos, stories, historical records, and so much more— even your ethnicity and family communities if you’ve taken an AncestryDNA® test. And with just one relative’s name, you can start to discover your family history anytime, anywhere with Ancestry®, the top genealogy app*. Why you’ll love to discover your family story using the Ancestry® app: • View your family tree, search and add new family members, upload photos, and share stories - all with just a few taps • With a free trial or paid subscription easily access more than 30 billion records, photos, and more • The dynamic Discover feed lets you review, dismiss, and save your discoveries and hints for later • Activate your AncestryDNA® kit and view your ethnicity results • See your DNA matches and compare your results with them • Learn even more about your family story when you combine your tree with your DNA results • Preserve your history with your own personalized family tree • Collaborate with friends and family - it couldn’t be easier • Our modern layout design makes it even easier for you to explore • Discover stories, photos, and records about your ancestors with Ancestry Hints® • Personal traits. Add Traits to your DNA results to see how your genes could influence 35+ fitness, nutrient, sensory and appearance traits. Free Features: • Build a family tree • Search the census records and access more than 1.1 billion free records • Receive hints based on your tree • Scan or upload your own family pictures • Receive messages from Ancestry members • See your ancestors' life stories on a map Available with an optional free trial or subscription: • View more than 30 billion records. • Use Ancestry Hints® to learn about ancestors • Find pictures of your family • Discover new relatives • Unrestricted messaging iPhone and iPad Features: • Curious about your family tree? Simply look up a relative's name, discover their story, and then share it with your loved ones • Remember the high school years by finding yearbook photos to share with your close family and friends, all with just one quick tap • Review your personalized hints • Add photos, hints, or ancestor stories and watch your personalized family tree grow • Watch Ancestry Academy Videos that get you started with genealogy research • Easily upload or scan photos and add facts or stories to your family tree • Learn about historical events that affected your ancestors’ lives. Apple Watch Features: • Get on-this-day alerts for events from your family history. Download the Ancestry Family History & DNA app to start exploring your heritage and more, today! View our Terms and Conditions at: https://www.ancestry.com/cs/legal/termsandconditions View our Privacy Statement at https://www.ancestry.com/cs/legal/privacystatement CCPA Notice at Collection https://www.ancestry.com/cs/legal/privacystatement#personal-info-categories *within free apps in the Apple App Store's Reference category
All intellectual property rights, including trademarks and word marks, are the property of respective owners