47
poor
Ancestry: Family History & DNA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Reference
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
279 Reports
279 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
111 Reports
111 Reports
User Feedback
28%
iOS
111 Reports
111 Reports
72%
Android
279 Reports
279 Reports
Ancestry: Family History & DNA - Latest Quality Issues
Android
Mar 31, 2025
The app is useless anymore. Most of my tree is missing on here, so I have to use the website, which is a pain to use on the phone.
Android
Mar 31, 2025
Great service but too expensive for me.
iOS
Mar 31, 2025
Slow and poor
Registered because I sent off a dna test kit. The app is so slow to update, had email through to let me know you have received my kit but there is no update on the app to correlate this, poor service. Hopefully they will email my results to me as I do not trust the app and will be deleting it
Android
Mar 31, 2025
Been a customer for 5 years. Membership has started getting way too expensive! Who is really paying close to $300 a year with the lowest subscription? Way too much. Especially for the people that don't use it everyday. Besides that everything else is Amazing!!
Android
Apr 1, 2025
never stays connected now
iOS
Apr 1, 2025
Thieves.con
Whatever you do don't subscribe to these guys. It's impossible to cancel a subscription with ancestry.com . We have paid thousands to these crooks and still can't get them to cancel our subscription. The only way out of this severance nightmare is to cancel your card on record. Disgraceful.
Android
Apr 2, 2025
After paying for the DNA, I now leave no access to my relatives. I used to be able to see which side of my family each person relates to I now have to pay again to see the relationship. What a rip off...I'm so disappointed in ancestry now.
Android
Apr 2, 2025
It's a great service. It's just too spendy
Android
Apr 2, 2025
Glitchy, can't enable two step verification when I click on it so I can't view matches. Only half the app actually works. Full access is ridiculously overpriced as well so I had to cancel.
Ancestry: Family History & DNA - Product Description
Explore who and where you came from through photos, stories, historical records, and so much more— even your ethnicity and family communities if you’ve taken an AncestryDNA® test. And with just one relative’s name, you can start to discover your family history anytime, anywhere with Ancestry®, the top genealogy app*. Why you’ll love to discover your family story using the Ancestry® app: • View your family tree, search and add new family members, upload photos, and share stories - all with just a few taps • With a free trial or paid subscription easily access more than 30 billion records, photos, and more • The dynamic Discover feed lets you review, dismiss, and save your discoveries and hints for later • Activate your AncestryDNA® kit and view your ethnicity results • See your DNA matches and compare your results with them • Learn even more about your family story when you combine your tree with your DNA results • Preserve your history with your own personalized family tree • Collaborate with friends and family - it couldn’t be easier • Our modern layout design makes it even easier for you to explore • Discover stories, photos, and records about your ancestors with Ancestry Hints® • Personal traits. Add Traits to your DNA results to see how your genes could influence 35+ fitness, nutrient, sensory and appearance traits. Free Features: • Build a family tree • Search the census records and access more than 1.1 billion free records • Receive hints based on your tree • Scan or upload your own family pictures • Receive messages from Ancestry members • See your ancestors' life stories on a map Available with an optional free trial or subscription: • View more than 30 billion records. • Use Ancestry Hints® to learn about ancestors • Find pictures of your family • Discover new relatives • Unrestricted messaging iPhone and iPad Features: • Curious about your family tree? Simply look up a relative's name, discover their story, and then share it with your loved ones • Remember the high school years by finding yearbook photos to share with your close family and friends, all with just one quick tap • Review your personalized hints • Add photos, hints, or ancestor stories and watch your personalized family tree grow • Watch Ancestry Academy Videos that get you started with genealogy research • Easily upload or scan photos and add facts or stories to your family tree • Learn about historical events that affected your ancestors’ lives. Apple Watch Features: • Get on-this-day alerts for events from your family history. Download the Ancestry Family History & DNA app to start exploring your heritage and more, today! View our Terms and Conditions at: https://www.ancestry.com/cs/legal/termsandconditions View our Privacy Statement at https://www.ancestry.com/cs/legal/privacystatement CCPA Notice at Collection https://www.ancestry.com/cs/legal/privacystatement#personal-info-categories *within free apps in the Apple App Store's Reference category
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