52
fair
Arizona Mobile ID | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
51 Reports
51 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
16 Reports
16 Reports
User Feedback
24%
iOS
16 Reports
16 Reports
76%
Android
51 Reports
51 Reports
Arizona Mobile ID - Latest Quality Issues
Android
Dec 7, 2024
It's a little slow to load, other than that it works well. Registering was relatively painless. Many places won't accept it as a valid form of ID, but a lot of places will.
iOS
Dec 9, 2024
Face alignment never works
Aligning the dots is a waste of time
iOS
Dec 10, 2024
Unable to enroll, faq is no help, and no way to contact azmvd about it
The app fails on taking the selfie. The error code provided is generic and the faq answers to the error code as just as generic “reinstall the app and try again”. Which changes nothing. Yes I checked the selfie tutorial video. Yes I have good lighting. Yes my phone is eye level. Yes I'm moving my head and not the device. Yes I'm successfully connecting the line with the dots multiple times. Same error code every time. Hopefully it's a version issue because the ratings on this app are amazingly high.
Android
Dec 10, 2024
App keeps crashing and link to site is not found.
Android
Dec 11, 2024
They send the link to sign up and the link doesn't work. Seriously??? I finally get to the link, and take all the pictures, and they say I'm declined. What gives??
Android
Dec 12, 2024
it doesn't even send me the text
iOS
Dec 12, 2024
Waste of time
Can't upload my new AZ DL, they don't support that anymore.
Android
Dec 14, 2024
Never received authorization code for phone. "Chat with us" support is clearly a bot that repeatedly refers problems to AZ DOT site.
iOS
Dec 16, 2024
Still unfortunate
Use is hindered by multiple issues. You can use with FaceID right until you can't. Then you have to align your face to circles in a confusing process that rarely works. Entering your pin is rejected prompting a five minute timeout on the first try. Registration has been equally problematic with an out of focus and alignment issue on the ID scan. This has remained from old iPhones to the 16 PM. I used the app yesterday to show my ID. Today? Nope. Had to dig out the card. And it's that inconsistency in knowing it will be available that ruins the experience and confidence.
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. In five simple steps, you can register for your Arizona mID: 1. Download the app and set permissions 2. Verify access to your phone number 3. Use your device camera to scan the front and back of your driver’s license or ID card 4. Follow the app’s registration steps to take a selfie 5. Set up app security and you’re good to go! Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website. Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. For more information, please visit mobileid.az.gov. This app requires an iPhone 6s (iOS 13.1) or newer device.
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