66
fair
Arizona Mobile ID | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
53 Reports
53 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
9 Reports
9 Reports
User Feedback
15%
iOS
9 Reports
9 Reports
85%
Android
53 Reports
53 Reports
Arizona Mobile ID - Latest Quality Issues
iOS
Jan 14, 2025
This app is horrible with the camera
I first tried this app and the camera for the drivers license wouldn't capture I tried everything to fix it. Now I try it again hoping they'd fixed the problem and nope. The drivers license camera works now but the face authentication doesn't capture and I tried everything to make it work. I try to go to support and the only support there is to make sure your lighting is good. I could have a light blasting on my face and it probably wouldn't capture. It probably has even more problems but I can't even get past scanning my face and id.
Android
Jan 16, 2025
App not working continuously failing cannot complete set up
Android
Jan 22, 2025
First in crash, then I tried it on a different phone and it would let me get all the way up through taking the pictures and then requesting the activation and it didn't work period we tried every method multiple times including on the computer period never going back to Arizona
Android
Jan 23, 2025
Keeps crashing when I try to upload id and verife
Android
Jan 24, 2025
Setting up the app was truly a horrible experience app would not work.
Android
Jan 26, 2025
Authentication on top of authentication on top of authentication and it serves no purpose. As the authorized user, everythinv takes 20 steps to prove that i am who i am. If this is the future, I welcome the apocalypse.
Android
Jan 27, 2025
The link to continue the process doesn't work. Zero stars.
Android
Jan 28, 2025
This app is a nightmare to use. It keeps crashing. Samsung A14.
iOS
Jan 28, 2025
Useless
Can't login, pin not accepted so the account gets locked. Good luck contacting support.
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. In five simple steps, you can register for your Arizona mID: 1. Download the app and set permissions 2. Verify access to your phone number 3. Use your device camera to scan the front and back of your driver’s license or ID card 4. Follow the app’s registration steps to take a selfie 5. Set up app security and you’re good to go! Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website. Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. For more information, please visit mobileid.az.gov. This app requires an iPhone 6s (iOS 13.1) or newer device.
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