55
fair
Arlo Secure: Home Security | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
15%
Android
956 Reports
956 Reports
iOS unitQ Score
iOS User Feedback
85%
iOS
5323 Reports
5323 Reports
User Feedback
85%
iOS
5323 Reports
5323 Reports
15%
Android
956 Reports
956 Reports
Arlo Secure: Home Security - Latest Quality Issues
Android
Mar 1, 2025
I'm about at the point where I'm going to sell my 9 cameras and 2 base stations and get rid of this garbage once and for all. Every time this app gets updated it gets worse and worse. Now it keeps prompting me to buy a plan, I don't want a plan. It's telling me my cameras are offline, but I know they're not because it's recording video that I can see in the feed I just cannot watch a live camera. Also after spending so much money it would be nice to be able to actually get help from someone
Android
Mar 1, 2025
The floodlight camera recording is unreliable, it goes offline frequently and I have to reset it.
Android
Mar 1, 2025
Camera connection is terrible, sometimes won't pick up someone outside right in our porch (with light) outside, and the camera is completely useless without a subscription.
Android
Mar 1, 2025
The subscription price keeps increasing.... I'm going to delete this one😕
Android
Mar 1, 2025
I disabled vehicle notifications. Stop sending them to me.
Android
Mar 1, 2025
Arlo has been a waste of time and money. The cameras doesn't charge and no option to have anybody to help you but to buy another charger to see if it works 😕
Android
Mar 1, 2025
Really good but have trouble getting to recordings from the day before?
Android
Mar 2, 2025
Terrible App. I constantly have to close out to receive videos feeds. Videos can't be deleted in full screen mode. This app is very, very lackluster.
Android
Mar 2, 2025
I have to log in every time I want to check my cameras. I dont care for the constant popup offering me to get a plan . I dont need a plan.
Arlo Secure: Home Security - Product Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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