56
fair
Arlo Secure: Home Security | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
15%
Android
811 Reports
811 Reports
iOS unitQ Score
iOS User Feedback
85%
iOS
4704 Reports
4704 Reports
User Feedback
85%
iOS
4704 Reports
4704 Reports
15%
Android
811 Reports
811 Reports
Arlo Secure: Home Security - Latest Quality Issues
Android
Apr 1, 2025
Since the last update, my cameras keep disconnecting and the app doesn't want to open anymore
iOS
Apr 1, 2025
Carmera
Doesn't always catch movement. Delay in movement recording. Camera isn't always working due to weather conditions.
Android
Apr 1, 2025
Do not subscribe to this service!! It is impossible to cancel the subscription. You can't cancel in the app, and they don't have any contact info on the support page, just a list of FAQs. When I follow the procedure to cancel the subscription in a browser, the very last "click" does not work for some "convenient" reason. I have tried different browsers on multiple devices over several days with the same result.
Android
Apr 1, 2025
Good application. The only problem is that the library contains dozens of recordings of events cataloged as "sound" with a fixed duration of 15s (even if you change the default duration in the settings), sometimes 3 or 4 in the same minute, for no real reason. Is it an issue with the camera settings or the app itself? Any help would be greatly appreciated please.
Android
Apr 1, 2025
The speaker of the camera when you talk from android is heard very quietly. And it has to be from the app because the same camera with the Apple app works perfectly and the speaker has a powerful sound. I have tried several Android smartphones and it works poorly with all of them.
Android
Apr 1, 2025
not easy
Android
Apr 2, 2025
lousy when loading recordings on the phone, slow....
Android
Apr 2, 2025
Not working well
Android
Apr 2, 2025
Unsuitable as a surveillance camera
Arlo Secure: Home Security - Product Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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