78
good

ArriveCAN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
31 Reports
User Feedback
32%
iOS
31 Reports
68%
Android
65 Reports
ArriveCAN - Latest Quality Issues
Android
Jan 21, 2025
kept crashing trying to add a traveler. After 5 or so attempts it worked.
iOS
Jan 21, 2025
Arrival Time and Passport Scanner
The system would not allow me to type in the arrival time and the passport scanner did not work for a German passport
Android
Jan 21, 2025
lack of boxes to specify the product being transported
Android
Jan 22, 2025
Horrible app. So unnecessary.
iOS
Jan 22, 2025
Total garbage
Kept getting error messages, so i restarted my phone. No change. Deleted and reinstalled app. No change. Totally useless!
Android
Jan 23, 2025
Good but scanner is quite aggravating to get working if lighting isn't perfect. Focus very blurry, autofocus doesn't seem to know how to handle it.
iOS
Jan 24, 2025
Overpriced APP
I don't get how this app is so buggy even through its had over 60 million dollars invested
iOS
Jan 24, 2025
Keeps freezing
App keeps freezing and making me enter my password multiple times. It helped when I was able to connect to airport Wi-Fi.
iOS
Jan 26, 2025
Arrival time
Will not let me put the proper time in. Keeps resetting to A.M. and not P.M.
ArriveCAN - Product Description
Notice: iOS 12 is no longer supported by ArriveCAN.  If you are using an iOS 12 device, you can still access ArriveCAN through a web browser on your device: https://arrivecan.cbsa-asfc.cloud-nuage.canada.ca/en/welcome

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN
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