83
good

ArriveCAN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
35 Reports
User Feedback
42%
iOS
35 Reports
58%
Android
48 Reports
ArriveCAN - Latest Quality Issues
iOS
Nov 3, 2024
Arrival Time Entry
Arrival time entry is INOP. I tried to enter my precise arrival time and not only will it not allow me to do it, entering PM instead of AM is impossible. I tried on both android and apple, to no avail. I am seeing this is a problem with not just me.
iOS
Nov 8, 2024
Glitchy
It took multiple attempts to log in - very frustrating!
iOS
Nov 10, 2024
Can’t remove a traveller.
Rescanned a document to correct a name error. App will not delete it.
Android
Nov 10, 2024
The percentage freezes when a traveler checks in. The questions displayed were those corresponding to a passport instead of the resident card (this is updated after several attempts)
iOS
Nov 11, 2024
Scam
App designed to scam Canadians from their tax dollars
Android
Nov 12, 2024
Way too much for such an app, shame on Lib
Android
Nov 13, 2024
Sucks, we can't enter the arrival time correctly
Android
Nov 16, 2024
if more language to choose must be batter
Android
Nov 17, 2024
I wasn't able to write 0$$ in the goods I bought I had to put $1.00 even if it's not true
ArriveCAN - Product Description
Notice: iOS 12 is no longer supported by ArriveCAN.  If you are using an iOS 12 device, you can still access ArriveCAN through a web browser on your device: https://arrivecan.cbsa-asfc.cloud-nuage.canada.ca/en/welcome

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN
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