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ASOS - Discover Fashion Online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

13 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

68%

Android
438 Reports

iOS unitQ Score

iOS User Feedback

32%

iOS
208 Reports

User Feedback

32%

iOS
208 Reports

68%

Android
438 Reports

ASOS - Discover Fashion Online - Latest Quality Issues

Android

Nov 16, 2024

Like other reviews, the shipping costs are a bit high and the quality of the garments has dropped a bit. 😕

Android

Nov 16, 2024

App no longer works on Android. No idea why. Have deleted it. A shame but no point in having it until the issue is fixed.

iOS

Nov 16, 2024

Difficult to reach out to customer service.

I'm getting prompts that's going in circles , no direct contact to customer service. It's a hassle.

Android

Nov 17, 2024

It's s not letting me add things to the bag it's keep saying "fail try again later" but still doesn't work. I don't know what's going on but I don't like the way it is right now!

Android

Nov 17, 2024

Bad customer service Unfortunately my clothes wasn't the same size as described and now i created a return request and 7 days passed and I couldn't find their email or customer service contact only an ai chat that its useless.. I won't deal with them again..

Android

Nov 17, 2024

I live in a foreign country and it's really annoying that there aren't separate options to choose your preferred language and your country on the app. I find myself going to Google Translate constantly which is super annoying and time-consuming.

Android

Nov 17, 2024

Very functional app. However, it is no longer possible to access the Small category directly. And returns are now paid if the total of the order is less than 45e, it's a shame... This will limit my purchases.

Android

Nov 18, 2024

App not working.

Android

Nov 18, 2024

Can someone please explain why I can't download the ASOS app on my year old Samsung tablet ?

ASOS - Discover Fashion Online - Product Description

The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be.

More ASOS app perks:

• Apple Pay for easy, speedy checkout
• Style Match – just take a picture, or upload one, and we’ll find similar products for you
• My Recommendations, AKA a tailor-made edit personalised for you
• A seamless experience between devices (synced Saved Items and shopping bag)
• Sale alerts and promotional nudges, so you’ll always stay up to date
• Handy catwalk videos and 360-degree views of products
• Delivery to 242 countries worldwide

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