77
good
ASOS - Discover Fashion Online | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
542 Reports
542 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
307 Reports
307 Reports
User Feedback
36%
iOS
307 Reports
307 Reports
64%
Android
542 Reports
542 Reports
ASOS - Discover Fashion Online - Latest Quality Issues
iOS
Dec 17, 2024
Awful
If I could rate lower I would!! The worst company ever!!! Never gonna buy anything from this app, items are original but in awful condition!!! So don't believe this sales, if you don't want to pay twice…
Android
Dec 17, 2024
It is extremely unnerving that 99% of the items on sale are on the list of products for sale and are only available in triple xs or triple xl. Either you increase the availability of the most common sizes (and we don't fall from the pear tree, they are M and L) or you just remove that product. I spent an hour selecting garments that were not always in size, if this is the way it will mean that I will continue not to use asos as I have done for months, or maybe I will uninstall it altogether.
iOS
Dec 17, 2024
Fabulous but not always accurate
Many items are of high quality & worth the penny. However colours on clothing may be altered to look better on photos. Also theres a heavy lack of simple front facing view from models & allowing the fabrics to sit normally on the model without altering the garments position to make it look more “aesthetic”. Last but not least MORE PLUS SIZE & OPEN REVIEWS & PHOTOS FROM OTHER BYERS. it is ridiculous how selective visible reviews are & fix your sizing guide.
iOS
Dec 18, 2024
bad
Orders are returned when you choose a pick-up point. Because the address is passed on to the parcel service as the home address and the package is returned to sender. You can only get in touch with a chatbot in English. Reordering is also not an option because everything is sold out. ASOS thank you👎
iOS
Dec 18, 2024
No
I pay for Premium shipping to receive things 14 days after ??? EVEN NOT.
iOS
Dec 18, 2024
Bruh
They have the audacity to give you size recommendation but receive it wrong and also NO exchange policy? and you gotta pay them double price for shipment and delivery
Android
Dec 19, 2024
Tried to buy 3 items which were on sale and told couldn't deliver to Ireland, despite being on the Asos Ireland site!!!!!! Amazingly, delivery can't be made to any country!!! Pointless telling me about a sale and 60% off when you won't allow me to purchase them... Total Scam..... Won't buy off this site again...... Pathetic....
Android
Dec 19, 2024
Terrible I can't open a new account
Android
Dec 19, 2024
I ordered a pair of boots, they arrive after 20 days, I try them on they are two sizes larger passed off as leather but covered plastic, I return them and they don't give me a refund because they claim to have been used, well of course I tried them. They don't come back to me. After two months I still haven't received them, now they tell me that they have been delivered to an address that is not mine and moreover without notices either via app or email. What can I say? Treated as a cheat.
ASOS - Discover Fashion Online - Product Description
The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be. More ASOS app perks: • Apple Pay for easy, speedy checkout • Style Match – just take a picture, or upload one, and we’ll find similar products for you • My Recommendations, AKA a tailor-made edit personalised for you • A seamless experience between devices (synced Saved Items and shopping bag) • Sale alerts and promotional nudges, so you’ll always stay up to date • Handy catwalk videos and 360-degree views of products • Delivery to 242 countries worldwide
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