73
good
ASOS - Discover Fashion Online | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
329 Reports
329 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
199 Reports
199 Reports
User Feedback
38%
iOS
199 Reports
199 Reports
62%
Android
329 Reports
329 Reports
ASOS - Discover Fashion Online - Latest Quality Issues
iOS
Feb 19, 2025
One hour?
Do you know how long it takes to review all the item's options to choose what to buy? One hour holding the items I already chose feels disrespectful and rush buy asap bullying. Have you considered extending this a bit more?
iOS
Feb 19, 2025
Un reliable site
You have to be careful when you make a return because they refuse it saying it is in bad condition! A purchase arrived tested and sent back the next day!
Android
Feb 19, 2025
Absolutely dubious! ASOS sells clothes that aren't actually in stock at all. After more than a week of tedious discussions with customer service, I finally got my money back. I can only advise everyone to stay away from ASOS!
iOS
Feb 19, 2025
Scammers
I made an order. The goods were not delivered. The money was not returned!!!!! Fraudsters!!!! They work with partners, but if the partner's parcel did not arrive, it is not their problem. They will not return your money. Be careful! They say that they cannot help in any way, the money will not be returned
iOS
Feb 19, 2025
Shipping fee
Shipping fee is too much expensive delivery date is also within 7 days (not reasonable) also if you're going to choose the pick up to their location, they will suggest way farther than your home address..
Android
Feb 20, 2025
Extremely disappointed by the designers of your application, therefore by Asos! I am a very good customer but for some time now, I have not been able to buy from Asos, because, like too many apps now, my tablet is no longer compatible (generally because Android has become too "old"!). It's really annoying, I can't understand why we eliminate so many people with an update that suddenly no longer includes devices that are a few years old (too old!). Not eco-friendly!
Android
Feb 20, 2025
Bad support. Several pairs of pants ripped at the seam and no refund received
Android
Feb 20, 2025
A downside not for what concerns your application, but your scarves totally hiding the hair of some of your models, proselytism for a religion? Spare us that!
Android
Feb 20, 2025
Mysteriously didn't work when I tried to apply discount code and would've saved £76. Worked fine the next day when discount code 20% off expired. Needless to say I'm angry
ASOS - Discover Fashion Online - Product Description
The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be. More ASOS app perks: • Apple Pay for easy, speedy checkout • Style Match – just take a picture, or upload one, and we’ll find similar products for you • My Recommendations, AKA a tailor-made edit personalised for you • A seamless experience between devices (synced Saved Items and shopping bag) • Sale alerts and promotional nudges, so you’ll always stay up to date • Handy catwalk videos and 360-degree views of products • Delivery to 242 countries worldwide
All intellectual property rights, including trademarks and word marks, are the property of respective owners