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ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

8 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

88%

Android
90 Reports

iOS unitQ Score

iOS User Feedback

12%

iOS
12 Reports

User Feedback

12%

iOS
12 Reports

88%

Android
90 Reports

ATH Móvil - Latest Quality Issues

Android

Feb 24, 2025

Used to work just fine, now it's giving me the connection error everytime I try to put in my new card as my other one expired. It's really just stupid and annoying at this point for this app to have these type of issues that should've been fixed already!

iOS

Feb 26, 2025

It doesn't update me

I've been trying to update for over two weeks and it doesn't work.

Android

Feb 27, 2025

It doesn't want to work on my Doogee s 200 cell phone.

Android

Mar 2, 2025

My problem is that I can't update the application because what it does is return me to the request to update the application and I have already updated it more than 5 times.

Android

Mar 3, 2025

I have a problem with the reflection of the balance and transfer received

Android

Mar 3, 2025

It tells me to update 🤔 I have done it 3 times, and it tells me to indicate more devices, I ONLY HAVE THIS PHONE. I NEED TO SEE THE BALANCE, UNTIL THE DAY BEFORE YESTERDAY I HAD NOT HAD ANY PROBLEMS. PLEASE HELP, THANKS

Android

Mar 3, 2025

Banco Popular discontinued the so called "ATH" card or their partnership with PREMIA, or so they claim over the phone. In response, Evertech broke the ability to add or change cards and left some kind of placeholder message that just claims there's no Internet connection. This problem will become more prevalent as more of these "ATH" cards expire, after which the app will never work again under Banco Popular.

Android

Mar 3, 2025

I don't understand how sometimes money disappears? It has happened to me twice that not even the bank knows what to tell me. They always tell me to contact ATH Movil and the bank and ATH Movil pass the buck. I don't recommend it. Insure your money in another APP.

iOS

Mar 3, 2025

The app has problems

The application tells me that it cannot be authorized

ATH Móvil - Product Description

ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- FirstBank
- Over 90 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com

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