27
poor
AT&T ActiveArmor℠ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
145 Reports
145 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
82 Reports
82 Reports
User Feedback
36%
iOS
82 Reports
82 Reports
64%
Android
145 Reports
145 Reports
AT&T ActiveArmor℠ - Latest Quality Issues
iOS
Mar 29, 2025
Runs down battery
This app constantly runs in the background, reducing battery life. I have tried reinstalling the app, but it comes back to the same problem.
iOS
Mar 29, 2025
Horrible Update
This app used to be great and replaced on another app that I had been using called Robokiller. Before the update it would show you the blocked calls., Missed calls, and spam calls. It would also increment the counter showing Number of calls that it had processed. When you take an app that has a single focus and try to make it all things to all people, the core mission of the app suffers and that is what happened here. iOS does not need another password manager. The function of this app was to control calls, it does not do that anymore. Spam calls come through, the VPN is terrible, it no longer shows you a call log of what it is doing, it no longer shows the number of calls it has processed, caller ID no longer works. It is time for a complete rewrite and refocus on the core functions of the app., Managing calls. This is now a waste of space on the phone. And the drain on the battery is too high. FAILURE!
iOS
Mar 29, 2025
Error Codes
Keep having issues with this app and won't work. I kept getting error code popped up after transferred to new phone. Fix this app please!
iOS
Mar 29, 2025
Battery usage and mediocre blocking
I get that it needs to run all the time to actively work. But it seems to take an unreasonably high % of usage. Lately, the last few weeks, many calls have been getting through despite not being in my contact list and all other calls expected to be blocked/voicemail. Last important point is that it frequently goes “offline” thinking I am not on AT&T - even though I am! I need to turn off WiFi or restart phone when I notice it. Please fix this.
iOS
Mar 30, 2025
VPN Uncontrollable
It turns on the VPN constantly, even on networks you mark safe. I repeatedly turned off the automatic VPN and it turns back even if you're on the same network the whole time. I even disable it through iOS and it still will turn back on, you can't stop it. Because it's constantly going through negotiation between turning it on and off, it seems to make data usage unusable.
iOS
Mar 30, 2025
Battery Drain
I like what the app does, but it drains 40%-50% of my battery from background use. That is not good.
iOS
Mar 30, 2025
Needs notification settings
I need a way to turn off notifications about VPN. I get 3 alerts per day about this but I don't want to activate VPN. My only option is to turn off all alerts from the app. Give me an option to stop alerting about VPN specifically
iOS
Mar 31, 2025
Update issue
Since a recent update, I get the message “switch to AT&T” and can't use the phone/text features. I'm locked out on that part of the app.
iOS
Mar 31, 2025
Trying to cancel this app
Try and delete this app good luck .
AT&T ActiveArmor℠ - Product Description
AT&T ActiveArmor℠ Mobile Security
Get the most comprehensive mobile security app to help stop spam and scam.
Whether it is a scammer trying to deceive you through a phone call, a suspicious text message, a malicious link, or an attempt to exploit public Wi-Fi® to access your personal data, our mobile security features have you covered. AT&T ActiveArmor mobile security is designed to be your digital shield, offering unparalleled protection against an array of cyber threats.
AT&T ActiveArmor mobile security (FREE) service features include:*
• Call Routing Settings
• My Block List
• Auto Fraud Risk Call Blocking
• Spam Call Labeling & Blocking
• My Contacts
• Block All Texts from Email
• Spam Text Filtering
• Device Security Alerts
• Data Breach Alerts
The following free AT&T ActiveArmor mobile security features are only available to AT&T wireless customers: Call Routing Settings, My Block List, Auto Fraud Risk Call Blocking, Spam Call Labeling & Blocking, My Contacts, Caller ID, Block All Texts from Email and Spam Text Filtering.
AT&T ActiveArmor Advanced mobile security service (In-app $3.99/mo. purchase) includes all features of the FREE AT&T ActiveArmor mobile security service, plus these added benefits:**
• Reverse Number Lookup
• Caller ID
• Public Wi-Fi Protection (VPN & Wi-Fi Alerts)
• Safe Browsing
• Identity Monitoring
• Password Manager
• Lost Wallet Recovery
• ID Restoration
Mobile Security (Free)
*Requires compatible device/service and download of ActiveArmor app. Other terms and restr’s apply. May not detect all threats and may inadvertently block wanted calls. Data charges may apply. Some features may not work while roaming internationally.
**Advanced Mobile Security
Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Active Armor Mobile Security (“Active”) subscription, go to iTunes. Once your Advanced subscription is canceled, you will be downgraded to the basic, free version of the app. To remove the service entirely, you must cancel within the app or via myAT&T, after your iTunes subscription period ends. Payments are nonrefundable (subj. to applicable law).
Visit www.att.com/activearmor for details. Visit www.att.com/legal/terms.activeArmorMobileSecurity.html for complete terms of AT&T ActiveArmor mobile security.All intellectual property rights, including trademarks and word marks, are the property of respective owners