Quality degradation at AT&T Personal Cloud  
Users report higher volume of Quality Issues than usual
51
poor

AT&T Personal Cloud | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-35 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
1 Reports
User Feedback
1%
iOS
1 Reports
99%
Android
80 Reports
AT&T Personal Cloud - Latest Quality Issues
Android
Nov 10, 2024
It's defective, I tried upgrading it and it keeps telling me I need to Uninstall an android program, I'm not messing up my phone, I feel like at&t always does those to get you to buy a new phone 😦
Android
Nov 12, 2024
Service at ATT is becoming sub par
Android
Nov 14, 2024
I keep getting a "Something went wrong" message when I try clicking on the icon. It never opens.
iOS
Nov 15, 2024
Is not working
I try to Lon in and is not working is blank
Android
Nov 16, 2024
It keeps crashing constantly 😒 😑
Android
Nov 16, 2024
Can't be deleted. Talking a lot of my storage space
Android
Nov 17, 2024
The amt of space is great but there's just not enough flexibility. Why wouldn't I just use Samsung or Google's service? I mean, they're usually already baked into the device anyway. There needs to be more flexibility as well, for example like with Google Drive or One Drive; i have the ability to upload whatever i want. Plus, ATT cloud is like an all or nothing deal (u can turn on photos, but it's gonna back up ALL you're photos) u don't even have the ability to choose which items u wana back up!
Android
Nov 18, 2024
Always crashes and doesn't work
Android
Nov 18, 2024
Keeps crashing
AT&T Personal Cloud - Product Description
Protect your precious memories with AT&T Personal Cloud. Securely store photos, videos, documents and more across devices and operating systems - all in one safe place and only accessible to you.

With AT&T Personal Cloud, you can:
•Automatically backup and sync your photos, videos, documents and more.
•Access your content across operating systems and device types.
•Protect sensitive documents such as passports and licenses or even secure your passwords by storing them in a PIN-protected Private Folder.
•Free up storage on your device.
•Easily find your photos with Tag and Search.
•Relive and share your favorite memories with weekly Flashbacks and Highlights. 
•Enhance your photos with a personalized touch using filters, AI tools and more. 

Try FREE for 30 days; then pay just $4.99/mo. + tax. for 500GB, or $9.99/mo. + tax. for 2TB, after that. 

Get started today!

 AT&T PERSONAL CLOUD APP SUBSCRIPTION (“Subscription”): Requires eligible AT&T consumer wireless service (“Service”) and a compatible iOS device. Excludes business accounts.                                                                                                                                          
 
SUBSCRIPTION 30 DAY TRIAL: After 30 day trial, your Subscription will automatically renew at the then-prevailing rate (currently min. $4.99/mo. + tax), billed to the payment method on file with your AT&T wireless service account, unless you cancel. If you subscribed through the Apple Store, you will be billed to the payment method on file with your Apple account.
 
SUBSCRIPTION CANCELLATION: You must maintain your AT&T Wireless Service or your Subscription will be canceled. If canceled for any reason, you will be unable to upload to your Personal Cloud and all your AT&T Personal Cloud data will be permanently deleted within 30 days. Cancel or modify your Subscription anytime by managing your account at att.com/myatt or the Apple App store if you subscribed through Apple. 
 
FILE AND UPLOAD LIMITS: The maximum upload size limit for an individual file is 10GB. You may only upload up to a total of 50GB each day. If you exceed 500GB in a month, your 50GB daily limit may be reduced to as little as 10GB per day until the next month begins. Data and messaging rates apply. Access in US only.
                                                                                                                                                                      
Pricing, features, and terms are subject to change and may be modified or discontinued at any time without notice.
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