29
poor
DIRECTV | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
152 Reports
152 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
132 Reports
132 Reports
User Feedback
46%
iOS
132 Reports
132 Reports
54%
Android
152 Reports
152 Reports
DIRECTV - Latest Quality Issues
iOS
Mar 30, 2025
Little annoying problems
Picture is great I like the service but what is driving me nuts is the on demand service keeps freezing up after a commercial. If they don't fix this I'm going to switch services.
iOS
Mar 30, 2025
App not working
When I login to the app to watch tv on my iPhone, the screen just goes black and nothing works.
iOS
Mar 30, 2025
Black Screen when signing in.
I keep getting the black screen when signing in the app on all my devices ugh. It can't be just me HELP
iOS
Mar 31, 2025
Unusable!!!
Whatever update that got pushed a few months ago has prevented me from logging in. After I enter my creds, the screen wipes to black and that's all I get. I have not been able to get past that for months!!! Applies to both iPhone and iPad apps. Frustrated.
iOS
Mar 31, 2025
Apple TV
Won't login keep getting code 902. Update: The Starlink network wouldn't let me login. I was able to login through my AT&T hotspot. After I was logged in, I was able to switch back to Starlink and the App worked.
iOS
Mar 31, 2025
App doesn’t work for iOS Devices
After 3 or 4 months, the app now works on Apple TV but it still doesn't work on iPhone.
iOS
Mar 31, 2025
OMG STOP IT!
Latest update now won't even download to iPhone… it wants you to “paste from App Store” every time instead. You cannot uninstall and reinstall b/c nothing will install… you just get asked to approve “paste from App Store” which, even if you go that route in desperation, only gives you an empty black screen. Now this entire satellite service is unavailable for viewing on any device at all. Does not inspire me to keep paying for this non-service.
iOS
Apr 1, 2025
No MORE Dstream
Once again, despite having 2 accounts, they blacked out the ending of the Avalanche for no reason. ByeBye Direct TV
iOS
Apr 1, 2025
Black screen not fixed after months
It's been several months and the app is still dead on all our iPad Pros. Several calls to tech support and hasn't been fixed. Developer response tells everyone to contact support yet NOTHING is done to fix.
DIRECTV - Product Description
The DIRECTV App, for DIRECTV and DIRECTV STREAM customers, is the fresh way to stream all the entertainment you love. Live or On Demand, at home or on the go, big screen or small - no matter how you like to watch, we bring your TV together. No matter your passion, we’ve got you covered with live sports, breaking news and thousands of On Demand titles. Binge hit movies & most talked about shows, and quickly find your favorite shows using our intuitive user interface. Please note: this app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. For more information visit: www.Nielsen.com/digitalprivacy
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