fair

AusweisApp2 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

13 Points Past 30 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

79%

Android
429 Reports

iOS unitQ Score

iOS User Feedback

21%

iOS
114 Reports

User Feedback

21%

iOS
114 Reports

79%

Android
429 Reports

AusweisApp2 - Latest Quality Issues

Android

Apr 2, 2025

doesn't work, always only in connection if you have the ID with you and put it underneath

Android

Apr 2, 2025

Shouldn't the digital driver's license be introduced from 1.4.25? I can't find a menu item in the app that I could use to add the document. ID card works without any problems.

Android

Apr 2, 2025

Far too complicated!! If the app were a commercial application, it would be a flop. Well meant is not the same as well done.

Android

Apr 2, 2025

Login via pairing too complicated, rarely works, then time out again. If I follow the instructions exactly, it doesn't work that way. Time-waster, therefore insufficient (but the visual structure is structured and clear)

Android

Apr 2, 2025

my eID CARD is suddenly no longer read to the end, not on my cell phone and not on any other (7 cell phones), there is a message about poor reception, everywhere, no matter what I do, always the same but no improvement. Support only a ready-made answer and no further help, hopeless, town hall finds no error on the map but in the end I paid for something and am let down and everything is wonderful.

Android

Apr 2, 2025

Since the update on 3/18/25, the error "workflow_card_removed" has always appeared. The previous version worked with the same smartphone. The support has been contacted and is at a loss...

Android

Apr 2, 2025

The benefits are very limited. It is difficult to find the corresponding providers.

Android

Apr 2, 2025

Already difficult to handle

Android

Apr 2, 2025

In contrast to online banking, this app is Stone Age, complicated and without great added value. Very very sad !!

AusweisApp2 - Product Description

Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. 

Alle weiterführenden Informationen finden Sie unter: www.ausweisapp.bund.de

Die Erklärung zur Barrierefreiheit der Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app

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