fair

AusweisApp2 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

7 Points Past 7 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

76%

Android
297 Reports

iOS unitQ Score

iOS User Feedback

24%

iOS
93 Reports

User Feedback

24%

iOS
93 Reports

76%

Android
297 Reports

AusweisApp2 - Latest Quality Issues

Android

Nov 17, 2024

does not work

Android

Nov 17, 2024

Although the Nothing 2A is listed as a supported phone, the pairing with the Mac does not work. "The version of their smartphone as a card reader is incompatible. Please update your installation." So reinstalled etc. It didn't help. An hour of senseless time wasted for a small online application, for which I now have to take several analog trips to the authorities.

Android

Nov 18, 2024

complete junk, everything doesn't work back and front, not even pairable with the smartphone

Android

Nov 18, 2024

ID card cannot be linked to bundID account

Android

Nov 18, 2024

Sometimes a bit bumpy

Android

Nov 19, 2024

I live in Switzerland and can't connect the ID app to my laptop. Microsoft did not find the DE ID app.

Android

Nov 19, 2024

No authentication possible thanks to "Internal Error". More detailed error message and/or problem solution is not provided Edit: After some time on hold, I was helped with a workaround

Android

Nov 19, 2024

Should be taken into account earlier, if you first have to set up the smartphone as a card reader. To do this, you have to finish the actual process and start again. Cooperation with BundID has improved a lot, but it still doesn't work. After many attempts, it ended up with an error message ("Please try again later.")

Android

Nov 19, 2024

I can't do anything with the AusweisApp! What could it be used for? Seems pointless to me!!

AusweisApp2 - Product Description

Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen. 

Alle weiterführenden Informationen finden Sie unter: www.ausweisapp.bund.de

Die Erklärung zur Barrierefreiheit der Software finden Sie unter: https://www.ausweisapp.bund.de/barrierefreiheit-app

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