Auto Club App | unitQ Score

Proof of insurance does not download

I've been trying to download the app to my brand new Samsung S24+ almost 2 hours now and can't download it. No problems with any other apps. Have been resetting phone, clear cache etc. Not been able to download. If it will download I'll change my rating if I'm able to use it.

North eastern location - I can login on the website, but the app won't accept username and password. Using the app with member ID and zip code it says I have an account but again won't accept my creds. Only the website works. Until this is fixed I'll stick with regular card and paper.

Too expensive company, doesn't do enough for their costs and charges.

Can't login. Says there's an error. Checked AAA website and all my login info is correct and up to date. Because I can't log in to the app I can't get my membership card on my apple wallet. Horrible inconvenience. Starting to hate AAA.

Used the phone to request Wrecker Service. The agent was worthless and left me stranded. I'm a premier RV member.

Impossible App to find Account Holders/Members information to print digital card(s) they won't print! Needed a tow! Blocks pages and every time I turn around it wants me to take a survey or review a service etc. or pay my bill 2 months early! Seriously if you have designed an App make it “friendly” not a bunch of extraneous ads!

UPDATE 11-14-24: Still broken. Still no physical card in mail after being reassured twice by two AAA reps that it was. I have deleted the app and don't plan to continue with AAA. There are plenty of cheaper options out there with apps and service…not to mention competent developers. No 8 years from me. UPDATE: it is now been a week after they told me to send in details of my problem. Nobody has ever gotten back to me. I guess this is ghosting by technical support. PREVIOUS REVIEW: It's always “something” with this less than useful app. So much so that it makes me wonder, “just what kind of hidden processes are going on in the background?” When I want to see either my proof of insurance, or my card, all I get the dialogue that says “something went wrong. This page is not responding. Please try again later.” I have tried everything. I have dis-installed, reinstalled repeatedly. What good is an app in an emergency if you can't show your card? Now I have to order a physical card just to feel safe driving because I cannot view my membership card or install it into my Apple Wallet. Abysmal. I'm 3000-miles from home on a long travel stint and after 7-plus years of “it's always something” I'm beginning to re-think just what I'm paying for.

You can't download your policy document and proof of insurance from the App..complete waste