74
good
Auto Club App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
49 Reports
49 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
27 Reports
27 Reports
User Feedback
36%
iOS
27 Reports
27 Reports
64%
Android
49 Reports
49 Reports
Auto Club App - Latest Quality Issues
Android
Feb 21, 2025
The app won't load any of my policy documents, it's just stuck on an endless loading loop like it's refreshing itself.
Android
Feb 22, 2025
Horrible & mediocre, app constantly fails, does NOT remember log in. Has my info been compromised?!? Customer service is non-existent.
iOS
Feb 24, 2025
Roadside assistance status
The Roadside assistance status button on the home page brings me to a page that refuses to do anything but say : Sign In Unfortunately, we are unable to complete your signin at this time. (Even though I was already signed in to the rest of the app) With a button at the top right that allowed me to call and wait on hold for 10 minutes before getting ahold of a representative. Glad my phone wasn't dying. This feature needs fixing.
Android
Feb 25, 2025
All it does is buffer. Can't get anybody on the phone unless you got thirty minutes to spare, I've been checking other places for insurance.
Android
Feb 25, 2025
I waited for 90 minutes to have my flat tire replaced. But no one came! Why am I paying if I can't get service? The timer is refreshed every 30 minutes.
Android
Feb 26, 2025
App just spins and spins trying to collect data when I try to update my mileage and when I try to get policy information or to make a payment. Also, my automotive renewal completely disappeared as an option on the app. Calling AAA was useless. I was told the system is antiquated.
Android
Feb 28, 2025
Using App for safe driving discount quit working states im driving when I'm not won't let me change it
Android
Feb 28, 2025
I like it a bit but I don't like that when I want to make a payment in advance it doesn't let me. I have to call the company. also I don't like that I have to sign in to ever action I want to get into. like I already signed in in the beginning
Android
Mar 1, 2025
You've raised my premium for years in a row but when i try using the app to view my policy the "Hang tight..." message displays but does nothing. No policy loads. The "Make a Payment" function sure does load fast though
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby. AAA Clubs currently supported in this app: • Automobile Club of Southern California • AAA Alabama • AAA East Central • AAA Hawaii • Automobile Club of Missouri • AAA New Mexico • AAA Northeast • AAA Northern New England • AAA Texas • AAA Tidewater Virginia • AAA Washington KEY FEATURES INCLUDE: * View insurance policies^ and membership details * Pay bills for insurance^ and membership * Request Roadside assistance * Book hotel, flight, or rental car * Access to Trip Planner * Find cheapest gas prices near you * Find member branch offices * Get traffic and road conditions for frequent commutes * Get an insurance quote for auto, home and other products^ * Get instant battery replacement quotes^ * Find Approved Auto Repair facilities ^not available in all areas
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