70
good
Auto Club App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
46%
Android
32 Reports
32 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
38 Reports
38 Reports
User Feedback
54%
iOS
38 Reports
38 Reports
46%
Android
32 Reports
32 Reports
Auto Club App - Latest Quality Issues
Android
Dec 6, 2024
Terrible app can't enter username or password
iOS
Dec 6, 2024
Would be a decent app if it ever worked properly
The layout of everything on the app is fairly nice and easy to access, however there is a major glaring issue. Pretty much every time I try to do certain things through the app, they NEVER work. Oh I want to see my digital insurance card? “Something went wrong. This page is not responding. Please try again later.” Try to add a payment method? Same thing pops up. It's like 60% of the time when I'm trying to do anything on the app, it just won't work properly and it's a massive PITA. I want to like this app but it's hard when it's so sluggish and broken
Android
Dec 7, 2024
This app really needs some work. Slow and buggy after most recent update.
iOS
Dec 9, 2024
Great service horrendous app
I've used AAA most of my life, and it's a great service, but their primary app and each of the different state apps are absolutely horrible. I've never worked with a company whose online and mobile apps were this antiquated, poorly designed, badly managed, and apparently not maintained at all.
Android
Dec 9, 2024
I hate, hate, hate!!!! This app!! It never works right, it's always down for construction ! Trying to pay my auto insurance and it won't let me pay by credit card period almost completely useless . concerned I will be a Sitting Duck if something actually happens, and I need to make a claim.
iOS
Dec 13, 2024
One problem I have
The only problem I have with the app is trying to put mileage in to get the discount it tells me that I am putting in less miles then previously entered
iOS
Dec 13, 2024
App shouldn’t link to health and fitness data imo
Not a fan of Auto Club App linking my health and fitness data, and other data besides location.
iOS
Dec 17, 2024
Disappointed
Locked my account even after scanning my card. That should be enough to log me back in. One time i actually have an emergency i cant access my account.
iOS
Dec 18, 2024
Very slow
Everything I try to in the app loads extremely slow. Unable to pull up my membership information in a timely fashion. Had a flat tire last night and tried using the app to request assistance. After going through all the details and attempting to schedule, the app errored out and told me I needed to use the old fashioned way of calling 🤣
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby. AAA Clubs currently supported in this app: • Automobile Club of Southern California • AAA Alabama • AAA East Central • AAA Hawaii • Automobile Club of Missouri • AAA New Mexico • AAA Northeast • AAA Northern New England • AAA Texas • AAA Tidewater Virginia • AAA Washington KEY FEATURES INCLUDE: * View insurance policies^ and membership details * Pay bills for insurance^ and membership * Request Roadside assistance * Book hotel, flight, or rental car * Access to Trip Planner * Find cheapest gas prices near you * Find member branch offices * Get traffic and road conditions for frequent commutes * Get an insurance quote for auto, home and other products^ * Get instant battery replacement quotes^ * Find Approved Auto Repair facilities ^not available in all areas
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