76
good
AutoZone - Auto Parts & Repair | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
89 Reports
89 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
31 Reports
31 Reports
User Feedback
26%
iOS
31 Reports
31 Reports
74%
Android
89 Reports
89 Reports
AutoZone - Auto Parts & Repair - Latest Quality Issues
Android
Mar 24, 2025
Always a problem with signing in. Always a problem with not fin my reward's. Please fix the problem AutoZone.
Android
Mar 24, 2025
sometimes it is expensive to buy in autozone. sales people don't know about military discounts. Your website don't respect military.
Android
Mar 25, 2025
I did not order online inefficient work, I placed an order paying express shipping and it should arrive in 2 days 5 days passed and when I called customer service they claimed that the package had already been sent and that I should wait to receive it to return it and then receive my refund sometimes the easiest becomes the most difficult 1 week of waiting when if I had gone to the store in 1 hour I would have my piece. I rate with 1 star because you can't give 0, that's the rating it deserves
Android
Mar 28, 2025
I've been trying to log in using my store created account for an hour. I've gotten nowhere I'd like to be able to use the points I've accumulated already, not forced to start over. it's pointless to say you can save online when you can't even use the app.
iOS
Mar 30, 2025
Worst “app” I’ve ever TRIED to use
Total GARBAGE!!! Y'all might want to work on your Databases
Android
Mar 31, 2025
can't find what I am looking for?
Android
Apr 1, 2025
apparently I have never bought anything from you?
Android
Apr 1, 2025
within the last couple of years, every time i go and do my warranty return,I feel like pos like im doing something wrong because of the way I get treated. FFurthermore, my truck is broke down and I have a family member go buy a replacement part and they pay with a card. Why can't I return the part and claim my warranty? This is so aggravating! I've had the same truck since new and it has 240,000 miles on it! I've replaced everything! and still feel like pos because of what? Stop treating us lik
Android
Apr 2, 2025
delivery and customer service is horrible. almost everytime I've made a order for a delivery with either one day shipping, express shipping or regular ground. it all come around up to a month later. emailing customer service is no help by the time they replied I already waited days and called in for help . yet still nothing changed
AutoZone - Auto Parts & Repair - Product Description
With the AutoZone app, it’s easier to take care of your vehicle than ever before. Order the right parts and accessories for your car or truck with just a few taps. Get the parts you need fast with same-day store pick up or convenient ship to home delivery. Track your AutoZone Rewards balance and get information on your local store straight from the home screen. With AutoZone on your phone, you're that much closer to getting back on the road. BUY ONLINE, PICK UP IN STORE OR SHIP TO YOUR HOME Easily get the parts you need the same day with store pick up or have them shipped directly to your house. SAME DAY DELIVERY Delivery in 3hrs or less on orders placed by 6PM. Get it fast! Available in select markets. STORE LOCATOR With over 6,000 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are. Set your store to see hours and check pricing and availability. VIN DECODER Use the VIN scanner to add your vehicle automatically and find the right parts faster. LICENSE PLATE LOOKUP Find your vehicle by entering your license plate number to retrieve your VIN and add your vehicle. BARCODE SCANNER Shopping in store? Use the barcode scanner to check pricing and specifications for any part in the store. MANAGE YOUR VEHICLES Keep track of all of your vehicles in one convenient place. Track every job with the Service History feature, view DIY suggestions with Repair Help and check your vehicle's specifications. REWARDS Track your AutoZone Rewards balance right on the home screen. Not a member? Sign up today to start earning money for your purchases.
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