Quality degradation at AutoZone - Auto Parts & Repair  
Users report higher volume of Quality Issues than usual
63
fair

AutoZone - Auto Parts & Repair | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Shopping
Work at AutoZone, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at AutoZone, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
79 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
36 Reports
User Feedback
31%
iOS
36 Reports
69%
Android
79 Reports
AutoZone - Auto Parts & Repair - Latest Quality Issues
Android
Nov 9, 2024
File size is twice Advance Auto, invasive data collection
iOS
Nov 10, 2024
App is fine
The app works great, but don't get next day shipping because that won't happen. My package keeps getting delayed
Android
Nov 10, 2024
There is no option to filter what's available at my store. I have to see everything "near" me. This is a very basic function of any website / app. Other than this major annoyance, decent app.
Android
Nov 11, 2024
I scanned the vin bar code and it got the vehicle information. That was awesome! But why didn't it hold on to the VIN number so that you could add it into the vehicles details?
Android
Nov 11, 2024
It says we recommend to update. I don't want to update why can't I use the app .
iOS
Nov 12, 2024
Doesn’t allow addition of receipts
Done
Android
Nov 13, 2024
When I added items in the cart with a promo code, the discount was reflected across all item. This was supposed to include free delivery. However, when I went to check out, the cart kept stating the delivery was max out, and wouldn't allow me to choose one delivery method, or even store pick up for all items. upon check out. I was charge over $12 for delivery and the promo discount was only applied to one item. Even in store, the manager wanted to argue over ad prices.
iOS
Nov 15, 2024
Not user friendly at all
Well I could not navigate the site at all
iOS
Nov 16, 2024
Rewards & transactions
It don't show me what was purchased on my transactions. And where are my rewards I should have at least 4
AutoZone - Auto Parts & Repair - Product Description
With the AutoZone app, it’s easier to take care of your vehicle than ever before.

Order the right parts and accessories for your car or truck with just a few taps. Get the parts you need fast with same-day store pick up or convenient ship to home delivery. Track your AutoZone Rewards balance and get information on your local store straight from the home screen. 
With AutoZone on your phone, you're that much closer to getting back on the road. 

BUY ONLINE, PICK UP IN STORE OR SHIP TO YOUR HOME
Easily get the parts you need the same day with store pick up or have them shipped directly to your house.

SAME DAY DELIVERY
Delivery in 3hrs or less on orders placed by 6PM. Get it fast! Available in select markets.

STORE LOCATOR
With over 6,000 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are. Set your store to see hours and check pricing and availability.

VIN DECODER
Use the VIN scanner to add your vehicle automatically and find the right parts faster.

LICENSE PLATE LOOKUP
Find your vehicle by entering your license plate number to retrieve your VIN and add your vehicle.

BARCODE SCANNER
Shopping in store? Use the barcode scanner to check pricing and specifications for any part in the store.

MANAGE YOUR VEHICLES
Keep track of all of your vehicles in one convenient place. Track every job with the Service History feature, view DIY suggestions with Repair Help and check your vehicle's specifications. 

REWARDS
Track your AutoZone Rewards balance right on the home screen. Not a member? Sign up today to start earning money for your purchases.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners